RUBEN D'CUNHA
Human Resource Manager
Mumbai
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner. Demonstrated success establishing and optimizing structures for benefits, compensation and employee engagement. Talent in evaluating current strategies and making proactive improvements to capitalize on changing conditions and retain top talent. Values workforce development as overall corporate success strategy. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
2
2
Certificates
1
1
Language
Work History
HR Business Partner
Meravilla Solutions LLP
Mumbai
04.2022 - 08.2022
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties
- Managed full cycle of recruiting, hiring and onboarding new employees
- Collaborated with leadership to assess and improve policies across board
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business
Learning and Development Manager
Theo Solutions Pvt. Ltd
Mumbai
03.2021 - 04.2022
- Coordinated technical training and personal development classes for staff members
- Delivered new employee onboarding and training sessions
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Reviewed and edited all training materials for accuracy and company policy compliance
- Managed new employee orientation and refresher training process for employees each month
- Delivered wide variety of courses focused on multiple topics to enhance communication, team cohesion and group performance
- Developed surveys to identify training needs based on projected production processes and changes
- Analyzed effectiveness of training programs at all levels and recommended updates
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Communicated all learning and performance objectives, schedules and training assessments to upper management
- Organized and edited training manuals, multimedia visual aids and other educational materials
- Managed all exempt employee coaching, training and performance improvement actions
Area Sales Manager
Leaptor - By Avians Innovations Technology Pvt. Ltd
Mumbai
12.2019 - 11.2020
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics
- Evaluated costs against expected market price points and set structures to achieve profit targets
- Grew businesses by adopting market expansion strategy to serve different customer needs
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure
Sr. Business Development Executive
Prama Hikvision India Pvt. Ltd
Mumbai
01.2018 - 12.2019
- Collaborated with sales and marketing departments to support project rollout
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Completed and submitted monthly and yearly reports to support executive decision making
- Kept meticulous client notes and updated account information in company databases
- Negotiated and closed long-term agreements with new clients in assigned territory
- Consistently exceeded quotas through penetration of new accounts
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises
Assistant HR Manager
Novateur Electrical & Digital Systems Pvt. Ltd
Mumbai
12.2016 - 11.2017
- Devised hiring and recruitment policies for the company
- Liaised between multiple business divisions to improve communications
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Facilitated communication and coordination between employees and management to keep parties informed
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions
Head of HR
Grateva International Pvt. Ltd
Mumbai
01.2014 - 12.2016
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Liaised between multiple business divisions to improve communications
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Reduced process lags by accurately managing confidential records for staff members
- Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth
- Created and implemented compliance systems and auditing processes through automation
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Spearheaded department training to enhance employee performance and boost employee productivity
Business HR Manager
Tulips Healthcare Solutions
Mumbai
01.2009 - 12.2013
- Implemented performance reviews and motivational strategies to elevate HR team results
- Motivated employees through special events and incentive programs
- Processed employee claims involving performance issues and harassment
- Organized and led staff orientation programs and training to promote collaboration
- Maintained human resources regulatory compliance with local, state and federal laws
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs
- Automated office operations while managing client correspondence, record tracking and data communications
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes
Education
MBA - Human Resource Management
Institute of Industry Integrated Technology & Business Management
Mumbai 07.2016 - 06.2018
MBA - Business Analytics & Intelligence
Institute of Industry Integrated Technology & Business Management
Mumbai 07.2014 - 06.2016
Bachelor of Science - IT
Mahatma Gandhi University
Mumbai 07.2011 - 06.2014
Diploma - Information Security & Ethical Hacking
Appin Technology Lab
Mumbai 06.2010 - 12.2010
Diploma - Electronics & Telecommunication
Maharashtra State Board of Technical Education
Mumbai 06.2008 - 05.2010
High School Diploma -
N. E. M. Sr. Sec. School
Mumbai 06.2006 - 05.2008
Skills
Optimizing performance
Accomplishments
- Freelancing as Recruitment Consultant
- Freelancing Personality and Sales Trainer
- Supported as the key member of the Discipline Committee in college
- Contributed as the key member of the Sports Committee in school
Certification
ACSE (Appin Certified IT Security Expert) from Appin Technology Lab
Timeline
HR Business Partner
Meravilla Solutions LLP
04.2022 - 08.2022
Learning and Development Manager
Theo Solutions Pvt. Ltd
03.2021 - 04.2022
Area Sales Manager
Leaptor - By Avians Innovations Technology Pvt. Ltd
12.2019 - 11.2020
Sr. Business Development Executive
Prama Hikvision India Pvt. Ltd
01.2018 - 12.2019
Assistant HR Manager
Novateur Electrical & Digital Systems Pvt. Ltd
12.2016 - 11.2017
MBA - Human Resource Management
Institute of Industry Integrated Technology & Business Management
07.2016 - 06.2018
MBA - Business Analytics & Intelligence
Institute of Industry Integrated Technology & Business Management
07.2014 - 06.2016
Head of HR
Grateva International Pvt. Ltd
01.2014 - 12.2016
Bachelor of Science - IT
Mahatma Gandhi University
07.2011 - 06.2014
Diploma - Information Security & Ethical Hacking
Appin Technology Lab
06.2010 - 12.2010
Business HR Manager
Tulips Healthcare Solutions
01.2009 - 12.2013
Diploma - Electronics & Telecommunication
Maharashtra State Board of Technical Education
06.2008 - 05.2010
High School Diploma -
N. E. M. Sr. Sec. School
06.2006 - 05.2008
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