Summary
Overview
Work History
Education
Languages
Timeline
Generic

Rubi Ble Perez

Indianapolis

Summary

  • A hospitality professional experienced in working in a fast-paced/high volume environment demanding strong relational, customer service, and organizational skills. Highly trustworthy, confident, and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects and tasks effectively and efficiently. Capabilities include, but not limited to:
  • Customer Service/Relations
  • Windows
  • Microsoft Office
  • Marketing Communication
  • Problem Solving Skills
  • Cash Handling
  • Executive assistance
  • Scheduling
  • Management

Overview

6
6
years of professional experience

Work History

Prep Cook/Cashier

Chicken Salad Chick
10.2024 - Current
  • Contributes to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduces food waste by properly storing ingredients and monitoring expiration dates.
  • Maintaines optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserves freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Collaborates with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Provides support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Helpes customers complete purchases, locate items, and join reward programs.
  • Performes cash, card, and check transactions to complete customer purchases.
  • Uses POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Shift Manager

Chick-Fil-A
11.2020 - 08.2024
  • Supervised a staff of 13-14 employees
  • Expressed confidence and leadership in very stressful situations
  • Performed duties necessary to opening and closing the restaurant and balanced all cash drawers
  • Continually delegated tasks and encouraged staff towards high work ethics and standards
  • Built personal relationships and was on a first-name basis with regular guests
  • Trained new employees and prepared them to execute their positions and tasks well
  • Oversaw and managed trainers as well as created training guides
  • Managed the business social media marketing page

Crew Member

McDonalds
06.2019 - 10.2020
  • Handled and balanced cash drawers
  • Monitored restaurant and ensured food quality and customer satisfaction was always made top priority
  • Expressed confidence in very stressful peak seasons, including the pandemic
  • Maintained thorough knowledge of all menu items, service techniques, and guest interactions
  • Improved drive-thru efficiency during time of employment

Education

General Studies

Point University
West Point, Georgia

AAS Visual Communications -

Ivy Tech Community College of Indiana
Indianapolis, IN
06-2027

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Prep Cook/Cashier

Chicken Salad Chick
10.2024 - Current

Shift Manager

Chick-Fil-A
11.2020 - 08.2024

Crew Member

McDonalds
06.2019 - 10.2020

General Studies

Point University

AAS Visual Communications -

Ivy Tech Community College of Indiana

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Rubi Ble Perez