Rubie Keith
Anderson,IN
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
10
10
years of professional experience
Work History
Warehouse Manager
Floor & Decor
12.2023 - Current
- Amplified monthly warehouse sales budget from 316k to 623k.
- Maintained a 97% score for warehouse accuracy audits.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Inventory Control Manager
Floor & Decor
07.2021 - 12.2023
- Decreased stores annual shrink percentage from .92% to .65%
- Managed multiple complex inventory activities and client-driven projects.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Improved inventory accuracy by implementing a robust cycle counting program and refining warehouse organization strategies.
Sales Associate
Floor & Decor
11.2018 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Lead Sales Associate
Dollar General
08.2017 - 11.2018
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to exceed client loyalty and satisfaction.
- Kept detailed track of sales and customer information in company system.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
General Supervisor
Hot Skates
09.2014 - 08.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Increased employee retention through effective communication, training, and mentoring programs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear directions to employees.
Education
High School Diploma -
Ben Davis High School
Indianapolis, INSkills
- Logistics Management
- Inventory Management
- Shipping and receiving
- Team coaching
- Hiring and Training
- Forklift Operations
- Recordkeeping
- Time Management
- Customer Service
- Problem-Solving
Timeline
Warehouse Manager
Floor & Decor
12.2023 - Current
Inventory Control Manager
Floor & Decor
07.2021 - 12.2023
Sales Associate
Floor & Decor
11.2018 - 08.2020
Lead Sales Associate
Dollar General
08.2017 - 11.2018
General Supervisor
Hot Skates
09.2014 - 08.2017
High School Diploma -
Ben Davis High School
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