Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Information
Certification
Interests
Timeline
Generic

Rubina Infanta Rani

Chennai

Summary

Holding a solid experience of 12 years in diversified operations, demonstrating my exceptional client servicing skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Willing to explore part time remote opportunities where I can invest my talents and skills to the fullest.


Overview

13
13
years of professional experience
1
1
Certification

Work History

Production Editor for Springer Nature

Straive
09.2020 - Current
  • Overall co-ordination with each phase of publication by managing writers, publishing staff, copyediting team and other stakeholders.
  • Arrangement of book proposal review which includes collection of data, setting up of record in system, invitation to peer reviewers and sharing the reviewer's constructive feedback with editorial team and writers.
  • Based on Springer nature's established guidelines, contracted with writers by generating publishing agreements.
  • Worked closely with authors ensuring timely submission of manuscripts
  • Analyzed over 400+ raw manuscripts according to Springer nature's set guidelines ensuring correctness of book structure and elements.
  • Collaborated with designer, editorial, third party permission and marketing departments to meet desired content goals.
  • Efficient management of handing over books to production and accurate tracking of both production and publication schedule.
  • Published over 400+ books, with a successful track record of acknowledgements received from writers for about 15 books.
  • Provided excellent end to end email support to writers at all stages of production and publication.

Senior Analyst - Engagement Management Services - Tax Operations

EY
12.2014 - 10.2019
  • This process involves end-to-end documentation, quality review & co-ordination in Canadian & US tax returns preparation and Client Servicing.
  • Preparation of authorized list of tax assignees, setting up of assignees in EY tools, deployment of tax questionnaire and tracking and recording all related correspondence and documents in EY database.
  • Followed up with assignees for missing data, additional information etc.
  • E‐filing both US & Canadian tax returns of assignees.
  • Process training given every year to new hires.
  • Handling all client and tax team queries via calls and emails.
  • Conducted work allocation meeting and allocating work accordingly to associates.
  • Tax season kick off call with on‐shore offices and bi‐weekly calls conducted during the tax season via skype and
    tele‐conference calls.
  • Been a part of Assignment initiation and repatriation team (AI&R) for about one year.
  • Primary part of AI&R job includes setting up of assignee in EY tools, posting EY tax user guide to assignees, sending welcome email and getting the e-consents signed off.
  • Secondary part is tax briefing services which includes scheduling calls between assignee and briefing teams, circulation of briefing notes, tracking and saving necessary data in EY repository.
  • Maintained massive excel database to track and meet crucial SLAs.
  • Conducted weekly status and catch up call with the Global co‐ordination team..

Client Relations & Receivables - Executive

LIFECELL INTERNATIONAL PRIVATE LTD
02.2013 - 04.2014


  • Invoicing, collection of installments and debt recoveries through all modes of payments, reporting monthly reconciliation of accounts receivables to finance department.
  • Issuance of reminder and termination notice to defaulters through sms, email and courier services.
  • Co-ordination with collection agents across India.
  • Collaboration and tracking with logistics for invoices and reminders sent through courier.
  • Efficiently worked under high-pressure during monthly deadlines.
  • Handled problematic customers and maintained excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated CRM on a daily basis with details of receivables.

CSE for Deutsche Bank (DB)

HCL BPO Services
06.2011 - 04.2012
  • KYC (Know Your Customer) & AML (Anti-Money Laundering) is a Due Diligence procedure carried on to screen the client (Legal Entities) who maintains account with DB in order to protect the bank's reputation, safety and soundness.
  • Two eye screening of clients using KYC and AML norms.
  • Background verification of client by collecting information from their websites and researching further through goole search engine.
  • Gathered client information from various stock exchanges, releases of the client’s
    financial report and audit report.
  • Advanced research performed on FACTIVA and PCR search engines for politically exposed person.
  • Identified and reported suspicious accounts to client.
  • Kept DB's databases up to date and maintained MIS for the team internally.

Education

MBA in Finance -

PULC Twinning Programme
01.2014

B.COM in Accounting & Finance - undefined

Shri.SSS.Jain College for Women
01.2011

Skills

Expertise on emails handling

Excellent verbal communication and co-ordination skills

Operations management

IT skills: Outlook, excel, google sheets, word, internet

Time management and attention to detail

Languages

English
Advanced (C1)
Tamil
Advanced (C1)
German
Elementary (A2)

Disclaimer

I hereby, declare that the above-mentioned details are true and fair to the best of my knowledge.

Personal Information

  • Spouse's Name: Prince Poulose
  • Date of Birth: 04/29/91
  • Nationality: Indian
  • Marital Status: Married

Certification

A1 german certification from Goethe Instituit, chennai

Certified as KYC analyst by LYSIS financial

Interests

Pursuing B1 german

Timeline

Production Editor for Springer Nature

Straive
09.2020 - Current

Senior Analyst - Engagement Management Services - Tax Operations

EY
12.2014 - 10.2019

Client Relations & Receivables - Executive

LIFECELL INTERNATIONAL PRIVATE LTD
02.2013 - 04.2014

CSE for Deutsche Bank (DB)

HCL BPO Services
06.2011 - 04.2012

B.COM in Accounting & Finance - undefined

Shri.SSS.Jain College for Women

MBA in Finance -

PULC Twinning Programme

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Rubina Infanta Rani