Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruby Kumari

New Delhi

Summary

Dedicated professional with strong problem-solving and active listening skills. Experienced in resolving customer complaints and delivering exceptional support. Committed to enhancing customer satisfaction through responsive communication.

Overview

2
2
years of professional experience

Work History

Telesales Representative

Just Dial Pvt. Ltd.
Noida
02.2026 - Current
  • Assisted customers with inquiries and product information effectively.
  • Resolved customer complaints through active listening and problem-solving techniques.
  • Conducted outbound calls to potential clients for service promotion and engagement.

Telesales Representative

Alldigi tech pvt. Ltd.
Noida
11.2024 - 02.2026
  • Answered customer inquiries over the phone and via email.
  • Provided accurate, valid, and complete information to customers.
  • Resolved customer complaints promptly and professionally.
  • Conducted outbound calls to potential clients to promote products and services.

Education

Bachelor of Arts -

ZAKIR HUSSAIN COLLEGE
NEW DELHI
06-2020

Higher Secondary - History

National Institute of Open School
New Delhi
06-2015

Skills

  • Customer service
  • Complaint handling
  • Issue resolution
  • Client relationship management
  • Phone communication
  • Data accuracy

Timeline

Telesales Representative

Just Dial Pvt. Ltd.
02.2026 - Current

Telesales Representative

Alldigi tech pvt. Ltd.
11.2024 - 02.2026

Bachelor of Arts -

ZAKIR HUSSAIN COLLEGE

Higher Secondary - History

National Institute of Open School
Ruby Kumari