Dedicated professional with strong problem-solving and active listening skills. Experienced in resolving customer complaints and delivering exceptional support. Committed to enhancing customer satisfaction through responsive communication.
Overview
2
2
years of professional experience
Work History
Telesales Representative
Just Dial Pvt. Ltd.
Noida
02.2026 - Current
Assisted customers with inquiries and product information effectively.
Resolved customer complaints through active listening and problem-solving techniques.
Conducted outbound calls to potential clients for service promotion and engagement.
Telesales Representative
Alldigi tech pvt. Ltd.
Noida
11.2024 - 02.2026
Answered customer inquiries over the phone and via email.
Provided accurate, valid, and complete information to customers.
Resolved customer complaints promptly and professionally.
Conducted outbound calls to potential clients to promote products and services.