Ruby Nagendra Yadav

UW/DEO

ICICI Lombard GIC Ltd

07.2022 - Current

Since joined the organization, I am associated with Corporate Processing Hub (Non Health) team located in Mumbai
Responsibilities:
Team handling with daily productivity tracking
Booking of all type of crops and livestock's
Corporate Policy Insurance:
Managing major bank operations including booking of policy/endorsement of branch, generating insurance policies and issuance of policies and maintaining TAT
Following up for discrepant proposal with sales teams, agencies and branches
Monitoring team performance as well as providing training to new employees with respect to product related skills such as requisition supplies and materials
Resolving work-related problems and preparing and submitting progress and other reports
Ensuring smooth operation of computer systems and equipment and organizing for maintenance and repair work building & maintaining excellent relationship with senior managers
Ensuring regular feedback to all the TSO & to ensure that number of errors are reduced & controlled Handling audit sales and verification calls of telesales teams (Pan India), avoiding duplicate transactions and mapping the cases in SAS Report against respective manager
Providing materials to the tele-sales team such as product verification scripts and updating them on new amendments done in scripts
Handling the production of policy issuance by coordinating with the internal team and Branches (PAN INDIA) and maintaining records of the policies issued
Corporate Policy Issuance:
Deft knowledge of Corporate Products
Coordinating with all stakeholders and teams for booking and endorsements
Preparing and publishing MIS to higher management on daily basis
Responsible for team allocations and daily productivity followed by internal organizational TAT
Currently working with Quality Checking team on scrutiny and ensuring complete correctness in booking
Part of internal project team on process automations and simplification
Other Skill Set
Good Communication Skills
Easy adaptation to new software and working environment
MS Excel skills
Basic Knowledge Of Computer