Result driven HR professional with 6+ years of experience in HR Operations & Employee lifecycle management.
Skilled in recruitment, onboarding, compensation, performance and rewards management, learning and development, and employee relations.
Proficient in SAP SuccessFactors and HR analytics using Power BI to drive HR strategies and enhance organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Operational Advisor
Microsoft India Pvt.Ltd
06.2023 - 04.2024
HR Transactions: Provided high-quality HR guidance to managers and employees inquiries, through the HR Ticketing system (AskHR), calls, and emails within specified SLA related to onboarding, offboarding, and payroll processes.
Payroll Management: Delivered accurate and timely payroll services, managed pre-payroll tasks, and resolved queries regarding insurance, stocks, gratuity, and PF, adhering to schedules and responding promptly to Finance and Audit requests
Team Leadership: Mentored team members, facilitated knowledge sharing, supervised daily operations, managed workloads, and supported continuous learning initiatives
Service Metrics:Monitored and analyzed KPIs to measure HR service delivery effectiveness, communicated insights to the team, and ensured customer satisfaction outcomes were deployed into the HR Shared Services - Service Improvement Programme and IMT Tracker.
Reporting: Prepared cyclical and ad-hoc HR reports, scorecards, and dashboards using Excel, Access, PowerPoint, and Tableau, presenting key HR metrics to executives.
HR Generalist
HubSpire Technology Solutions Pvt.Ltd
07.2022 - 01.2023
Recruitment Strategy: Developed and implemented effective recruitment strategies to attract and retain top talent
Developed scalable onboarding procedures that reduced training time by 20% while maintaining compliance
Performance Management: Developed performance improvement plans for underperforming employees and succession plans for high-potential employees
Performance Goals: Assisted in setting clear, measurable performance goals and implemented recognition programs to reward high performance
Compensation & Benefits: Managed compensation structures and incentive programs to ensure competitiveness and equity
Training: Designed and implemented continuous learning programs, and workshops
Developed, updated, and enforced HR policies and procedures
HRIS Implementation: Implemented a new HRIS system (Keka) and oversaw its maintenance
Addressed and resolved employee conflicts, grievances, and disciplinary issues consistently
HR Manager
Abzer Technology Solutions Pvt.Ltd
01.2022 - 06.2022
Recruitment & Onboarding: Developed and implemented recruitment strategies to attract top talents.
Enhanced employee engagement and satisfaction through targeted initiatives and onboarding process.
Compensation Management: Conducted comprehensive market research to ensure competitive salary structures, resulting in an 18% improvement in salary benchmarking accuracy.
Training Needs: Assessed and addressed training needs for the organization and employees
Led diversity and inclusion programs, fostering a culture of openness, respect.
HR Audits: Conducted HR audits to ensure compliance and address discrepancies.
Managed the HR department budget effectively
Strategic Contribution: Contributed to HR strategies aligned with organizational goals.
Prepared and presented HR reports to senior management.
Provided technical support for SAP SuccessFactors, resolving 95% of user issues within SLA.
HR Manager
2Hats Logic Solutions Pvt. Ltd.
09.2019 - 01.2022
HR Functions: Led recruitment, onboarding, performance management, and termination for a company with 174 employees; managed a team of 4 HR members
Talent Acquisition: Conducted talent acquisition activities, including job postings, resume screening, and interviews
Training & Development: Facilitated employee training and development sessions
Policy Development: Developed and implemented HR policies and procedures
Managed employee records and implemented a new HRIS system called SAP SF
Performance Evaluation: Implemented performance evaluation programs and provided coaching and feedback for improvement plans and internal promotions
Employee Engagement: Conducted employee engagement activities, resulting in a 40% increase in retention rates
Promoted employee well-being through wellness initiatives
Payroll Management: Developed and managed competitive compensation programs to attract and retain top talent
Performed annual salary reviews and incentive programs
HR Reporting: Prepared and delivered regular HR Metrics and reports to stakeholders
Strategic Recommendations: Analyzed HR metrics to drive data-informed decisions, leading to a 30% improvement in HR process efficiency
Talent Advisor
NewAge Solutions Pvt.Ltd
05.2017 - 05.2019
Recruitment & Onboarding: Performed recruitment and onboarding processes, prepared new hire paperwork, and conducted orientation sessions
Personnel Records: Maintained personnel files and HRIS records, ensuring compliance with HR standards and legal requirements
Soft Skills Training: Developed and delivered soft skills programs to enhance employee skills and career growth
Compensation Management: Supported compensation management through document prep, and correspondence
Interests: Stock Market & Trading,Traveling and social community programs
Timeline
HR Operational Advisor
Microsoft India Pvt.Ltd
06.2023 - 04.2024
HR Generalist
HubSpire Technology Solutions Pvt.Ltd
07.2022 - 01.2023
HR Manager
Abzer Technology Solutions Pvt.Ltd
01.2022 - 06.2022
HR Manager
2Hats Logic Solutions Pvt. Ltd.
09.2019 - 01.2022
Talent Advisor
NewAge Solutions Pvt.Ltd
05.2017 - 05.2019
Master of Arts - Counseling Psychology
IGNOU
Bachelor of Technology - Electronics & Instrumentation
MG University
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