RUCHA KULKARNI

• Coordinating recruitment and onboarding activities for teaching and non-teaching staff
• Maintaining employee records, attendance, and HR documentation
• Managing day-to-day administrative tasks and office coordination
• Assisting in organizing staff meetings, training, and internal communications
• Handling employee queries and ensuring smooth HR operations

• Coordinate with other staff for appointment, laboratory, and other procedures.
• Maintaining the updated records of investigation reports, dispatch of reports, and sending it to corporate on their email IDs.
• Cross-check the MOUs, referral letters, and provide services as advised by the respective corporate.
• Maintaining yearly data with proper documentation for audits.
• Coordinating with the various allied departments, like the Radiology, MRD, laboratory, etc., for client treatment and investigations.
• To interact with corporate and handle complaints and grievances, maintaining the updated records of the OPD and IPD patients.
• To interact with all the outpatients and handle complaints and grievances.
• Maintaining yearly data with proper documentation for audits.
• Prepare duty rota for OPD employees.
• Coordinate with doctor and patient for the smooth process.
• Maintaining day-to-day data while providing daily service reports to seniors.

• Responsible for attending to patient enquiries and all activities relating to patient registration, billing, and report delivery at the Jupiter Centre.
• Coordinating with the various allied departments, like the Radiology, MRD, and laboratory, etc., for patient treatment and investigations.
• To make necessary arrangements (ward boy/female attendant etc.) Required for the patient's needs.
• To interact with all the outpatients and handle complaints and grievances.
• Maintaining day-to-day data and providing daily service reports to seniors.
• Maintaining yearly data with proper documentation for audits.

• Responsible for the preparation of credit bills for CGHS, ECHS, ESIC, TIFR, Tata Motors, and other corporate and government body patients as per the issued referral letters and advised procedures.
• Cross-check the MOUs, referral letters, and provide services as advised by the respective corporate.
• Do the TMS, BIS, Portal entries of OPD referred patients on respective portals and upload required documents.
• Coordinating with outsourced and in-house lab and phlebotomist for the smooth process of laboratory.
• Responsible for attending to patient enquiries and all activities relating to patient registration, billing, and report delivery at the OPD reception.
• Maintaining the updated records of investigation reports, dispatch of reports, and sending it to patients on their email IDs.
• To interact with all the outpatients, outside labs, and handle complaints and grievances.

• Responsible for confirming the appointments for the specialists and has to ensure smooth flow of patients.
• Responsible for attending to patient enquiries and all activities relating to patient registration, billing, and report delivery at the OPD reception.
• Maintenance of furniture, equipment, stationery, etc. in the OPD area.
• Coordinate with other staff for appointment, laboratory, and other procedures.

• Maintaining the track records with the help of MIS, including the Leadsheet. By way of regular follow-up with clients.
• Maintaining good relationships with bank account holders. Handling customer relations.
• Providing end-to-end solution.
• Responsible to work on LMS lead provided by the company.

• Maintaining the track records with the help of MIS, including the lead sheet. By way of regular follow-up with clients.
• Maintaining a good relationship with bank account holders, handling customer relations in the branch.