Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Signature
Timeline
Generic
Ruchi Ahuja Gambhir

Ruchi Ahuja Gambhir

Front office Executive cum Executive Assistant
New Delhi

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organisation and availability through effective schedule development. Excellent customer service and conflict management skills.. Renowned for honesty and a positive attitude, contributing to a welcoming and organized environment through a balanced blend of hard and soft skills.

Overview

2025
2025
years of professional experience
6039
6039
years of post-secondary education
3
3
Languages

Work History

Front Office Executive Cum Executive Assistant

KR Mangalam Global School
05.2023 - 11.2024
  • Work as an executive assistant to the principal.
  • Managed front desk operations, including greeting visitors, answering phone calls, and directing inquiries to appropriate staff.
  • Coordinated daily scheduling for administrative meetings and school events, ensuring efficient use of resources and time.
  • Maintain office records,manage stationery and supply inventory,oversee the upkeep of the record room and support administrative function.
  • Schedule meetings and manage day to day calendar for CEO and Principal.
  • Manage incoming Emails and phone calls,provide information,transfer calls as needed and take accurate message.
  • Providing administrative support to school principals by managing their calendars and arranging meetings with staff members.
  • Arrange Air, Rail, cab and Hotel bookings, maintain booking records.
  • Manage and schedule onsite and Virtual Interviews.
  • Take minutes of the meeting and responsible to create MOM or PPT.
  • Coordinating school events such as parent meetings, school plays, and field trips.
  • Assisted in onboarding new staff by providing training on office protocols and systems, facilitating a smooth integration process.
  • Maintained organized filing systems for students Teachers and staff records and administrative documents.
  • Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
  • Managed executive calendars, coordinating appointments and meetings to maximize time efficiency and productivity.

Contact Centre Associate cum Executive Assistant

Webhelp India Pvt. Ltd.
01.2021 - 04.2023
  • Company Overview: Worked for IKEA
  • Worked for IKEA
  • Assisted in daily operations by managing customer inquiries and providing timely solutions to enhance user experience.
  • Executed data entry tasks using CRM software, Salesforce software, ensuring accurate and up-to-date records to support team objectives.
  • Collaborated with cross-functional teams to streamline communication processes, improving response times for client queries.
  • Participated in team meetings to discuss performance metrics and share best practices, contributing to a culture of continuous improvement within the department.
  • Maintained organized documentation of client interactions, facilitating easy access for team members and supporting efficient workflow management.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

Office Assistant Cum Executive Assistant

MAPLE LOGISTICS PVT. LTD.
New Delhi
10.2018 - 12.2020
  • Managed scheduling of appointments and meetings, ensuring efficient use of time for staff and clients.
  • Assisted in maintaining organized filing systems, facilitating quick access to important documents and information.
  • Processed incoming communications, including emails and phone calls, directing inquiries to appropriate personnel for timely responses.
  • Supported the onboarding of new employees by preparing training materials and conducting introductory sessions on office procedures.
  • Managed daily office operations, ensuring efficient workflow and timely completion of administrative tasks.

Front Office Executive Cum Office Assistant

St. Mary's School
New Delhi
2014 - 2018
  • Managed front desk operations, greeting visitors and ensuring a welcoming atmosphere for students and parents.
  • Coordinated scheduling of appointments and meetings for faculty, optimizing daily workflows and enhancing communication.
  • Assisted in maintaining accurate student records using school management software, contributing to efficient data retrieval and reporting.
  • Responded to inquiries via phone and email, providing timely information regarding school policies and events to enhance stakeholder engagement.
  • Trained new staff members on front office procedures, fostering a knowledgeable team environment that improved service delivery.
  • Monitored inventory of office supplies, placing orders as necessary to ensure uninterrupted operations at the front office.
  • Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
  • Reduced wait times for guests by efficiently managing room availability and reservation changes.
  • Managed agendas, travel arrangements, and appointments for management staff members.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Education

Masters of Business Administration - Human Resources & Business Management

William Carry University
Shilong, Meghalaya
03-2018

Bachelor of Arts -

Jesus And Mary College
03-2013

Higher Secondary - undefined

C.B.S.E

Senior Secondary -

C.B.S.E
New Delhi

Skills

  • Hardworking and sincere

  • Multitasking and time management

  • Tech-savvy

  • Quick learner

  • Scheduling and calendar management

  • Travel planning

  • Meeting arrangements

  • Time management

  • Office administration

  • Positive attitude

Interests

Listening to Music
Cooking

Personal Information

  • Husband's Name: Mr. Masoom Gambhir
  • Number of Children: 2
  • Date of Birth: 03/18/91
  • Nationality: Indian
  • Marital Status: Married

Signature

Ruchi Ahuja

Timeline

Front Office Executive Cum Executive Assistant

KR Mangalam Global School
05.2023 - 11.2024

Contact Centre Associate cum Executive Assistant

Webhelp India Pvt. Ltd.
01.2021 - 04.2023

Office Assistant Cum Executive Assistant

MAPLE LOGISTICS PVT. LTD.
10.2018 - 12.2020

Higher Secondary - undefined

C.B.S.E

Front Office Executive Cum Office Assistant

St. Mary's School
2014 - 2018

Masters of Business Administration - Human Resources & Business Management

William Carry University

Bachelor of Arts -

Jesus And Mary College

Senior Secondary -

C.B.S.E

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Ruchi Ahuja GambhirFront office Executive cum Executive Assistant