Ruchi Arora
Summary
I am a research and analytics professional with nearly a decade of experience in solving business problems by building compelling narratives using data. I have vast experience in creating analysis proposals, performing exploratory data analysis, statistical modeling, visualizing data, and creating data-driven products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Principal, Quantitative Analytics and Data Science
Gartner
06.2023 - Current
Senior Associate, Center for Consumer Insights
Boston Consulting Group
02.2023 - 03.2023
- Worked with a leading global tractor manufacturer to identify scope to increase prices for different customer segments in Indian market.
- Conducted a consumer based research to identify brand's purchase drivers, willingness of customers to pay premium and key decision influencers.
- Identified factors that significantly impacted sales and calculated price elasticities for different segments using regression modelling. Projected the impact of price change on overall profitability of each segment.
Team Manager, Quantitative Analytics and Data Science
Gartner
05.2022 - 12.2022
Principal, Quantitative Analytics and Data Science
Gartner
04.2021 - 04.2022
Senior Specialist, Quantitative Analytics and Data Science
Gartner
01.2019 - 03.2021
- Lead the design and creation of 20+ consumer, senior executive, and employee research studies, i.e., defined the research problem, facilitated hypothesis discussions, designed survey questionnaires, and transformed data into actionable insights.
- Applied EDA and statistical techniques, such as regression, factoring, and clustering, to analyze complex datasets to generate insights.
- Designed and developed 10+ client-facing, data-driven products and tools.
- Created compelling, data-based narratives for 12+ high-impact sessions delivered to Gartner's C-suite clients across the globe.
- Authored or co-authored several published research notes, contributing to Gartner's thought leadership.
- Visualized 15+ complex datasets on Power BI, driving internal efficiency, enabling KPI monitoring, survey analysis, and in-depth analysis of Gartner's content performance to streamline strategic decision-making.
- Led innovative data science projects leveraging large language models and other NLQ techniques to drive internal efficiency and inform strategic content planning.
- Managed the India-based quantitative analytics and data science team. Mentored team members on various aspects of quantitative research, including survey design, data analysis, data visualization, content writing, data-based presentations, etc.
Assistant Manager, Insurance Analytics
EXL Services
Gurgaon
08.2017 - 12.2018
- Understood the client's business requirements and translated them into analytical solutions.
- Performed exploratory data analysis to understand the viability of the project, and outlined the analytics approach to be followed.
- Developed predictive models using different predictive modeling techniques, such as linear regression, logistic regression, decision trees, etc.
- Some of the use cases of these predictive models were to price the insurance policies and direct upsell/cross-sell efforts by the client's marketing team.eam.
Analytics Executive
RSA Insurance Group Plc
Gurgaon
01.2014 - 05.2015
Analytics Intern
RSA Insurance Group Plc
Gurgaon
07.2013 - 12.2013
- Worked with RSA UK and Hong Kong businesses across different lines of business, such as Property, Motor, and Marine Insurance.
- Handled data preparation, created dashboards, monitored KPIs, and presented the insights to the internal stakeholders.
Education
PGPM -
Indian Institute of Management
Sambalpur12.2017
B.Sc. (H) - Mathematics
Lady Shri Ram College For Women
Delhi, India12.2013
Skills
- Data Analysis
- Data Visualization
- Predictive Modelling
- Survey Designing
- Storytelling
- Stakeholder management
- Research Writing
- Creative Thinking
- Intellectual Curiosity
- People Management
- Hypothesis Generation
- Project Management
Certification
- Generative AI and ML by IIT Kanpur - Currently pursuing
- Introduction to Data Science in Python, University of Michigan through Coursera, 2021
- SAS Global Base Level Certification, 2014
Timeline
Sr. Principal, Quantitative Analytics and Data Science
Gartner
06.2023 - Current
Senior Associate, Center for Consumer Insights
Boston Consulting Group
02.2023 - 03.2023
Team Manager, Quantitative Analytics and Data Science
Gartner
05.2022 - 12.2022
Principal, Quantitative Analytics and Data Science
Gartner
04.2021 - 04.2022
Senior Specialist, Quantitative Analytics and Data Science
Gartner
01.2019 - 03.2021
Assistant Manager, Insurance Analytics
EXL Services
08.2017 - 12.2018
Analytics Executive
RSA Insurance Group Plc
01.2014 - 05.2015
Analytics Intern
RSA Insurance Group Plc
07.2013 - 12.2013
PGPM -
Indian Institute of Management
B.Sc. (H) - Mathematics
Lady Shri Ram College For Women