Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruchi Chawla

Gurgaon

Summary

Accomplished professional with several years leading various human resources areas and company culture. Practiced in developing strategies, processes and procedures as well as overseeing administration of wide-ranging activities. Focused on assessing reports and reviewing metrics to boost performance.

Overview

3
3
years of professional experience

Work History

Sales Associate

Square Yards
Gurgaon
07.2025 - Current
  • Assisted customers in selecting properties that met their needs.
  • Provided product knowledge and answered inquiries about real estate offerings.
  • Collaborated with team members to enhance customer service experiences.
  • Maintained updated knowledge of market trends and property listings.
  • Participated in training sessions to improve sales techniques and strategies.
  • Utilized CRM software to manage client information and follow-ups.
  • Developed positive relationships with clients to foster trust and loyalty.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.

HR Executive & Admin

Srishtirealtech
Gurgaon
05.2024 - Current
  • Assisted in recruiting and onboarding new employees in various departments.
  • Facilitated employee training sessions to enhance skills and knowledge.
  • Maintained employee records and ensured data accuracy in HR systems.
  • Supported performance evaluation processes by coordinating feedback sessions.
  • Communicated policies and procedures to employees effectively and clearly.
  • Collaborated with management on employee engagement initiatives and events.
  • Handled employee inquiries regarding benefits and company policies promptly.
  • Updated job descriptions to align with organizational goals and requirements.
  • Coordinated with payroll department to ensure accurate processing of salaries and benefits payments.
  • Maintained personnel records such as hiring documents, leaves of absence forms.
  • Managed employee relations issues such as grievances, performance management, disciplinary action, and terminations.
  • Worked with department managers to assess needs.
  • Conducted recruitment processes including job postings, interviewing, background checks, and onboarding new hires.
  • Organized team-building activities for staff members in order to foster morale among employees.
  • Established and maintained positive relationships with business leaders across all departments.
  • Provided guidance on policies and procedures related to employment laws and regulations.
  • Conducted exit interviews with departing employees to identify areas where improvements can be made.
  • Reviewed resumes of applicants before forwarding them onto hiring managers for consideration.
  • Implemented strategies to promote diversity initiatives in the workplace.
  • Managed daily correspondence and communications with clients and staff.
  • Scheduled meetings, appointments, and travel arrangements for executives.
  • Organized and maintained electronic and paper filing systems for documents.
  • Prepared reports, presentations, and meeting materials for team discussions.
  • Assisted in the coordination of office events and team-building activities.
  • Collaborated with team members to improve administrative procedures and workflows.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

HR Executive & Admin

Syndicate Realtors
Gurgaon
11.2022 - 04.2024
  • Assisted in recruiting and onboarding new employees in various departments.
  • Facilitated employee training sessions to enhance skills and knowledge.
  • Maintained employee records and ensured data accuracy in HR systems.
  • Supported performance evaluation processes by coordinating feedback sessions.
  • Communicated policies and procedures to employees effectively and clearly.
  • Collaborated with management on employee engagement initiatives and events.
  • Handled employee inquiries regarding benefits and company policies promptly.
  • Updated job descriptions to align with organizational goals and requirements.
  • Coordinated with payroll department to ensure accurate processing of salaries and benefits payments.
  • Managed daily correspondence and communications with clients and staff.
  • Scheduled meetings, appointments, and travel arrangements for executives.
  • Organized and maintained electronic and paper filing systems for documents.
  • Prepared reports, presentations, and meeting materials for team discussions.
  • Assisted in the coordination of office events and team-building activities.
  • Handled incoming calls and directed inquiries to appropriate departments.
  • Supported onboarding processes by preparing orientation materials for new hires.
  • Collaborated with team members to improve administrative procedures and workflows.

Education

Bachelor of Arts - Commerce

Delhi University
North Campus
03-2012

High School Diploma -

St. Prayag Public School
Pitam Pura
03-2007

Skills

  • Real estate knowledge
  • Customer relationship management
  • CRM software utilization
  • Employee recruitment
  • Document management
  • Team collaboration
  • Problem solving
  • Time management
  • Organizational skills
  • Meeting deadlines

Timeline

Sales Associate

Square Yards
07.2025 - Current

HR Executive & Admin

Srishtirealtech
05.2024 - Current

HR Executive & Admin

Syndicate Realtors
11.2022 - 04.2024

Bachelor of Arts - Commerce

Delhi University

High School Diploma -

St. Prayag Public School

Similar Profiles

CREATE PROFILE
Ruchi Chawla