Summary
Overview
Work History
Education
Skills
Certification
Publications
Additional Information
Interests
Passion for Gardening, Helping/counselling people to navigate through professional problems
Accomplishments
Timeline
Generic

Ruchi Jain

Educational Leadership | Professor | Entrepreneur | EdTech Specialist
Bangalore

Summary

Dynamic and results-driven professional with over 15 years of experience in customer-focused management, educational leadership, and strategic long-term planning. Known for driving innovation, operational excellence, and fostering high-performing teams across diverse sectors, I have a proven track record of creating value through visionary leadership and a deep understanding of both the educational and business landscapes. With expertise in e-learning, curriculum development, and organizational transformation, I thrive in environments that demand adaptability, forward-thinking solutions, and cross-functional collaboration. I am now eager to bring my passion for growth, my strategic mindset, and my commitment to excellence to contribute to your organization’s continued success and long-term vision. Professional with extensive experience in founding and managing businesses, demonstrating exceptional leadership and strategic planning capabilities. Proven track record in creating and implementing effective business strategies, fostering team collaboration, and driving growth. Known for adaptability and results-focused approach, excelling in dynamic and fast-paced environments.

Overview

17
17
years of professional experience
2013
2013
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Founder

Xplooreze LLP
12.2024 - Current
  • Company Overview: Online Tutoring Platform
  • Online Tutoring Platform

Franchise Holder

Perfect9
01.2023 - 11.2023
  • Company Overview: E-commerce Home Salon Platform
  • E-commerce Home Salon Platform

SME Team Leader

Bartleby Technologies (Barnes & Noble - US)
08.2021 - 01.2023
  • Company Overview: Bangalore
  • Led a cross-functional team of internal staff, 200 freelancers, 5 vendors, and key business stakeholders
  • Established and maintained operational excellence through the development and implementation of quality standards and benchmarks for E-learning platforms
  • Drove team productivity by effectively managing internal employees, freelancers, and vendors, fostering a results-oriented, high-performance unit
  • Conducted monthly financial reviews with partners, identifying opportunities to enhance profitability and optimize resource allocation
  • Represented the company in the marketplace, cultivating relationships with key accounts to drive business development and marketing efforts
  • Developed and enforced operational standards, policies, and procedures, ensuring consistency and quality across the organization
  • Managed staffing requirements by creating weekly schedules based on predicted needs, budget constraints, and employee availability
  • Collaborated with senior management regularly to track goal achievement, identify areas of improvement, and implement corrective actions
  • Addressed and resolved client or customer inquiries, ensuring the delivery of superior service standards and customer satisfaction
  • Led and coached team members on efficient operations, effective methods, and process improvements to drive better results
  • Developed and delivered training modules and documentation to onboard and upskill staff
  • Identified inefficiencies in operational processes and implemented improvements to streamline workflows
  • Formulated and executed plans to address unfavorable trends, focusing on process improvements and increasing sales performance
  • Set and monitored productivity benchmarks across departments to drive revenue growth and business success
  • Led weekly meetings to design and refine business strategies, aligning with long-term objectives and monthly targets
  • Conducted timely performance reviews and provided constructive feedback to enhance individual and team performance
  • Bangalore

Head of Department (MBA)

CMR Institute of Technology
08.2018 - 01.2020
  • Company Overview: Bangalore
  • Led and managed the MBA department, overseeing a large team of more than 250 professors across 20 different departments, including a core internal team of 13 faculty members, consisting of Professors and Associate Professors
  • Administered and successfully executed high-level academic and operational initiatives to drive department growth and enhance program delivery
  • Conducted root cause analysis, identified areas requiring attention, and proposed strategic moves, ensuring corrective measures were backed by empirical and statistical data
  • Directed the design and implementation of mini and mega projects in collaboration with industry experts, aligning academic theory with practical application
  • Evaluated faculty performance and assessed training needs to fulfill key performance indicators (KPIs), ensuring continuous improvement in teaching quality
  • Developed and directed add-on courses aimed at increasing students' employability and industry readiness
  • Actively contributed as a panel member in recruitment drives, ensuring the acquisition of top talent for faculty positions
  • Stayed up-to-date with developments in the field by reading current literature, engaging with colleagues, and participating in professional conferences
  • Prepared and proctored examinations, ensuring high academic standards and integrity in the evaluation process
  • Served as Head of the Research Committee, initiating, running, and approving various research projects that contributed to the academic development of the institution
  • Engaged in new hire orientation and staff training, fostering a culture of continuous learning and professional growth
  • Developed departmental objectives, budgets, policies, procedures, and strategies to align with the institute's broader goals and vision
  • Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives, ensuring alignment with institutional priorities
  • Demonstrated the ability to manage multiple tasks simultaneously, remaining adaptable and flexible in a fast-paced, dynamic environment
  • Exercised academic leadership with full accountability for planning, organizing, and executing complex programs that enhanced the learning experience for students
  • Delivered cross-disciplinary learning objectives in collaboration with faculty from other departments, fostering a holistic learning environment
  • Fostered a supportive learning environment that empowered students to develop advanced subject-specific skills and critical thinking capabilities
  • Promoted best practices in relevant academic areas through research and continuous engagement with the academic community
  • Developed comprehensive syllabi and course schedules to clearly communicate classroom expectations and learning objectives to students
  • Refined teaching techniques and strategies through regular discussions with faculty, ensuring the adoption of innovative and effective teaching methodologies
  • Continuously updated knowledge on current educational topics and trends to remain at the forefront of academic leadership
  • Bangalore

Assistant Professor & Internal Guide

Amity Global Business School
09.2012 - 06.2016
  • Company Overview: Bangalore
  • Contributed to the development and revision of curriculum content, ensuring alignment with academic standards and industry relevance
  • Guided and mentored research scholars through the process of writing their synopses and theses, fostering a rigorous academic environment
  • Directed the Mentor-Mentee Program, providing students with personalized academic guidance and career development support
  • Organized Faculty Development Programs (FDP) as part of the team, contributing to discussions and strategies for corporate engagement
  • Arranged and led discussions and training sessions on published research, promoting scholarly exchange among faculty and students
  • Designed and developed university-level question papers, ensuring comprehensive assessment of students' academic competencies
  • Organized industrial visits for students to support their project reports, bridging the gap between theory and practical industry experience
  • Actively engaged in scholarly activities, demonstrating a high level of professional research competency
  • Drafted research proposals to secure grants and other funding sources, advancing academic initiatives
  • Guided curriculum development in relevant disciplines, promoting critical thinking and cognitive development in students
  • Assisted in organizing recruitment programs and campus interviews, contributing to increased student enrollment and career opportunities
  • Provided academic and career advising to students, helping them navigate their academic journey and post-graduation paths
  • Developed syllabi and course guides that clearly summarized course objectives, requirements, and expectations
  • Fostered an interactive learning environment, leveraging strong academic background to enhance student engagement
  • Coordinated campus activities, boosting student morale and fostering networking opportunities within the student body
  • Delivered scholarly presentations and guest lectures at various conferences and seminars, promoting academic excellence
  • Facilitated an inclusive learning environment, encouraging engagement with diverse cultures and perspectives
  • Bangalore

Faculty & Faculty Coordinator

Educomp Raffles Higher Education Ltd, Millennium Academy of Professional Studies
10.2011 - 09.2012
  • Company Overview: Bangalore
  • Directed, coordinated, and evaluated the activities of faculty and support staff, ensuring smooth administration of academic departments and alumni organizations
  • Established operational policies and procedures, making necessary modifications based on operational analysis, demographic data, and research insights
  • Represented the university at community, state, and national events, developing partnerships with industry leaders and secondary education institutions to enhance the institution's reach
  • Assisted faculty and staff with various duties, including teaching, conducting orientation programs, issuing transcripts, and scheduling academic events
  • Represented the institution during accreditation processes and meetings with other educational personnel, ensuring institutional standards were maintained
  • Designed and implemented assessments to monitor and evaluate student learning outcomes, ensuring effective evaluation of academic performance
  • Actively participated in student recruitment, selection, and admission processes, providing recommendations when necessary to enhance enrollment
  • Bangalore

Lecturer

JB Knowledge Park
08.2009 - 03.2011
  • Company Overview: Faridabad
  • Delivered high standards of service, enhancing the quality of teaching and research programs
  • Drafted and published research papers, contributing to course validation documents
  • Designed new programs of study to meet market demands and promote academic advancement
  • Maintained office hours to support tutoring, student meetings, and career counseling
  • Developed and implemented teaching and learning initiatives for undergraduate and postgraduate programs
  • Presented at conferences and published journal articles, demonstrating active research involvement
  • Built and participated in external networks, aiding student recruitment and institutional visibility
  • Acted on external examiner feedback to maintain high-quality learning and teaching standards
  • Faridabad

Lecturer and Coordinator

DAV Institute of Management
02.2008 - 07.2009
  • Company Overview: Faridabad
  • Exercised academic leadership with accountability for planning and organizing complex programs
  • Developed external networks to enhance student recruitment and institutional partnerships
  • Designed new programs of study, aligned with market needs and academic advancements
  • Referred students with learning challenges or personal issues to appropriate support services
  • Conducted academic research and promoted best practices in relevant subject areas
  • Created a supportive learning environment, fostering advanced skills and subject-specific expertise among students
  • Provided constructive feedback to students, improving test scores and deepening understanding
  • Faridabad

Lecturer and Programme Coordinator

Gold Field Institute of Technology & Management
09.2007 - 02.2008
  • Company Overview: Faridabad
  • Initiated, facilitated, and moderated classroom discussions
  • Evaluated and graded students' classwork, projects, assignments, and papers
  • Served on academic and administrative committees addressing institutional policies and departmental matters
  • Compiled, administered, and graded examinations, delegating tasks as required
  • Directed research activities of teachers and graduate students pursuing advanced degrees
  • Supervised undergraduate and graduate teaching, internships, and research projects
  • Conducted academic research, publishing findings in professional journals and books
  • Faridabad

Education

Doctor of Philosophy (Ph.D.) - Business Management

Singhania University

M.Phil. - Management

Vinayaka Mission University

Post Graduate Diploma in Human Resource Management (PGDHRM) - undefined

IMT Ghaziabad
Ghaziabad, UP

Master of Business Administration (MBA) - undefined

Jiwaji University

Skills

● Leadership and Team Management

Certification

Educational Leadership, IIT Kharagpur, 2019

Publications

  • Pushing through the glass ceiling: Facilitating women empowerment leads to organizational development., International Research Journal of Business and Management, 2322-083X, 10/01/14, http://irjbm.org/irjbm2013/oct2014/paper4.pdf
  • Employee burnout from office politics: Hampers their and subsequent organizational growth., International Journal of Applied Research and Studies, II, 3, 369, 2278-9480, 2013
  • Global Economic Meltdown: An analysis of HR strategies to cope with the aftereffects., Post-Recessionary Economy: Movers and Molders of Changing World, 1, 978-81-910494-0-4, 01/01/11
  • Deterioration of management values: Responsiveness towards employee sustainability., IMT VIZ by IIM Shillong, 12/01/10
  • Challenges for global managers., Emerging Challenges for Global Managers, I, 0976-7835, 08/01/10
  • Challenges for global managers: Strategies to develop cross-cultural competitiveness., Algol Business Analyst, 1, 0976-7835, 08/01/10

Additional Information

I am an articulate and persuasive speaker, capable of effectively influencing people, including students, through meaningful counseling. Many of my friends often seek my advice and guidance when navigating important life decisions and choices. As a spiritually inclined individual, I deeply value humanity and envision my ultimate life goal as reaching self-actualization by dedicating myself to helping others and engaging in charitable endeavors during the later stages of my life.

Interests

Gardening

Visiting Orphanage and spending spare time with children there

Helping and counseling people through personal and professional problems

Passion for Gardening, Helping/counselling people to navigate through professional problems

am deeply passionate about gardening, finding joy and fulfillment in nurturing plants and creating vibrant, green spaces that inspire tranquility and growth. Alongside this, I have a strong commitment to helping others, particularly in guiding individuals through professional challenges. Whether offering advice, sharing insights, or providing support, I take pride in counseling people to overcome obstacles, make informed decisions, and achieve their goals. 

Accomplishments

Entrepreneurial Leadership

1.
Founded Xplooreze LLP, an online tutoring platform (2024).

2.
Held a franchise for Perfect9, an e-commerce home salon platform (2023).

Strategic Management and Leadership

1.
Spearheaded cross-functional teams (e.g., managing 200 freelancers, vendors, and staff) as SME Team Leader at Barnes & Nobles Ed Tech Platform (Bartleby).

2.
Improved operational excellence, implemented quality standards for e-learning platforms, and optimized resource allocation.

3.
Led strategic business reviews, developed operational benchmarks, and increased profitability.

Educational Leadership

1.
Served as Head of MBA Department at CMR Institute of Technology, managing over

250 professors and enhancing academic delivery.

2.
Directed research initiatives, including mini and mega projects with industry experts.

3.
Developed and implemented add-on courses to enhance employability and industry readiness.

4.
Organized cross-disciplinary academic programs and initiatives fostering innovative learning environments.

Teaching and Mentorship

1.
Guided research scholars, faculty, and students in curriculum development and academic projects.

2.
Directed mentor-mentee programs at Amity Global Business School, providing personalized academic and career development support.

3.
Conducted and facilitated Faculty Development Programs (FDPs) for continuous learning and engagement.

Operational Excellence

1.
Developed policies, standards, and procedures for consistent quality and operational efficiency.

2.
Conducted financial reviews, streamlined processes, and implemented corrective actions to improved efficiency.

Timeline

Founder

Xplooreze LLP
12.2024 - Current

Franchise Holder

Perfect9
01.2023 - 11.2023

SME Team Leader

Bartleby Technologies (Barnes & Noble - US)
08.2021 - 01.2023

Head of Department (MBA)

CMR Institute of Technology
08.2018 - 01.2020

Assistant Professor & Internal Guide

Amity Global Business School
09.2012 - 06.2016

Faculty & Faculty Coordinator

Educomp Raffles Higher Education Ltd, Millennium Academy of Professional Studies
10.2011 - 09.2012

Lecturer

JB Knowledge Park
08.2009 - 03.2011

Lecturer and Coordinator

DAV Institute of Management
02.2008 - 07.2009

Lecturer and Programme Coordinator

Gold Field Institute of Technology & Management
09.2007 - 02.2008

M.Phil. - Management

Vinayaka Mission University

Post Graduate Diploma in Human Resource Management (PGDHRM) - undefined

IMT Ghaziabad

Master of Business Administration (MBA) - undefined

Jiwaji University

Doctor of Philosophy (Ph.D.) - Business Management

Singhania University
Ruchi JainEducational Leadership | Professor | Entrepreneur | EdTech Specialist