Ruchi Jha
Bengaluru
Summary
With 6 years of experience in Human Resources, I have specialized in driving employee engagement, managing HR management systems (HRMS), and developing HR policies. My expertise includes crafting and implementing performance management systems (PMS) that align with organizational goals, enhancing employee retention and satisfaction. I have successfully led initiatives that strengthen employee connections, streamline HR processes, and foster a positive workplace culture.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. HR Manager
Field Assist
Gurugram
05.2022 - 12.2022
- On-boarding & Exit Process: Arranged pre-onboarding calls with candidates to clearly outline expectations, introduce them to the leadership team, and ensure a smooth and seamless onboarding process upon joining
- Facilitated induction calls, where I introduced new employees to company policies, connected them with their respective teams, and provided a comprehensive overview of the onboarding process
- Digital Onboarding: Set up HRMS profiles by entering employee data, including personal details, job role, department, and reporting manager information, into the HR Management System
- Email and IT Access: Provide the employee with their official email address, login credentials, and access to necessary software, tools, and systems
- Initiated 30-60-90 days onboarding feedback sessions to enhance the onboarding experience
- Orchestrated exit interviews and streamlined the departure process
- Employee Experience: Facilitated Town Hall meetings and Annual Head Meetings (AHMs), playing a key role in ensuring employees remained informed, engaged, and aligned
- Designed and executed an offsite trip for Field Assist, overseeing all planning and organizational aspects
- Addressed and documented various employee grievances
- Collected regular feedback from the employees through regular pulse checks
- Implemented HRMS tool KEKA to enhance employee experience
- Played a pivotal role in securing the Great Place To Work (GPTW) certification for Field Assist through dedicated efforts and strategic initiatives
- PMS: Deployed PMS Performance management system on KEKA
- Implemented performance improvement plans (PIPs) with managers for employees experiencing low productivity
- Regularly tracked and documented employee progress against the PIP objectives, providing continuous feedback and support.
HR Manager
Payatu Security Consulting Pvt.Ltd.
Pune
12.2019 - 05.2022
- Recruitment and Onboarding: Managing the entire recruitment life cycle from job posting, sourcing, screening, interviewing, selection, hiring, negotiation, and follow-up
- Achieved 80% of the given target
- Played a key role in hiring cybersecurity professionals, security researchers, and IoT security researchers through various sources, including security conferences (e.g., Nullcon), networks, LinkedIn, headhunters, Naukri, and other hiring portals
- Collaborated closely with the leadership team to understand hiring needs, develop recruitment strategies, and periodically assess progress toward goals
- Managed end-to-end onboarding and induction processes, ensuring a seamless transition for new hires
- Implemented a data-driven approach to secure the right candidate, employing various HR metrics to present hiring data effectively to the leadership team
- Facilitated pre-onboarding connections to improve the offer acceptance rate
- HRMS and ATS Implementation: Automated the manual hiring process by implementing the ATS Freshteam, improving hiring efficiency by 70%
- Implemented the HRMS tool KEKA to streamline HR operations, including attendance management, asset management, documentation, leave management, and payroll, while enhancing the overall employee experience
- Employee Engagement & Employee Connect: Addressed employee grievances promptly and maintained comprehensive reports for tracking and analysis
- Develop a transparent and well-communicated grievance-handling procedure within the organization
- Ensure that employees are aware of how to raise concerns and the steps involved in the resolution process
- Use insights from grievance handling to continuously improve organizational policies and prevent similar issues in the future
- Facilitated 1-on-1 meetings and skip-level meetings to foster open communication and address concerns proactively
- Organized virtual events, including escape rooms, murder mysteries, team-building activities, and monthly activity calendar, to foster team development remotely
- Planned Festivals- Diwali, Holi, Independence Day etc and events such as -KARAOK night, Business Funda new year party, annual outing, sports day etc
- Conducted regular pulse checks to monitor and support employee well-being
- Conducted employee satisfaction surveys(ESS) to gauge organizational health and implemented relevant interventions
- Crafted onboarding and early retention strategies based on the Employee Satisfaction Survey (ESS), reduced attrition by 4%
- Performance Management: Conducted performance meetings and appraisal meetings periodically
- Managed and maintained employee performance data
- Issued appraisal letters and offers to the employees
- Collaborated with key stakeholders to identify opportunities for improvement and implement performance improvement plans (PIP) for underperforming employees
- Developed and executed the reward and recognition program, enhancing employee motivation and retention
- Drive organization-wide L&D initiatives based on performance feedback
- Employee Branding: Weekly, connect with the marketing team to strategically promote employee branding over various social networks
- Created brand value by sharing employee stories, promoting events, and successfully launching hackathons and zero-day hacking challenges in collaboration with the technical team to enhance engagement
- Elevated social media presence by spotlighting our employees' success stories on a quarterly, half-yearly, and yearly basis
- Additionally, showcased our engagement activities on various social platforms, including Facebook, LinkedIn, and Instagram
- Exit Process: Conducted Exit process- Updating employee records, updating respective stake holders and team on the date of exit
- Conducting various documentation process to ensuring compliance and confidentiality
- Releasing experience letter, reliving letter and FNF
- Deployed exit process on KEKA HRMS to seamlessly manage the exit process.
HR Manager
Yudiz Solutions Pvt. Ltd.
Ahmedabad
10.2016 - 11.2019
- Recruitment & Selection: Successfully orchestrated campus hiring initiatives by implementing effective strategies to attract, engage, and recruit top-tier talent from educational institutions
- Hired senior developers, team leads, game developers, iOS/Android developers, and sales and marketing professionals by identifying and targeting high-caliber candidates with specialized skills and industry experience for lateral hiring
- Utilized professional networks, industry events, and referrals to source qualified candidates for lateral positions
- Policy Formation: Spearheaded the creation of company policies by collaborating with cross-functional teams, ensuring they aligned with organizational objectives, industry standards, and regulatory requirements
- Conducted comprehensive research and analysis to inform policy creation, incorporating best practices and legal guidelines
- Analysed existing policies to identify gaps and areas for improvement, leading to the development of more effective policies
- Performance Management: Orchestrated a comprehensive 360-degree performance appraisal cycle for the management team
- Led role profiling, SMART goal setting, KRA-KPI establishment, and performance analysis
- Established regular feedback mechanisms, including one-on-one meetings, to provide ongoing support and development opportunities for employees
- Developed and implemented performance improvement plans (PIPs) for underperforming employees, focusing on targeted skill development and measurable outcomes while continuously monitoring progress and guiding to help them meet performance expectations
- Employee Engagement: Organized diverse employee engagement sessions, including events like the add-mad show, pottery club, hobby club, sports day, various festival celebrations, TED shows, etc
- Implementing tailored events that promote engagement and communication within the team, incorporating activities fostering problem-solving, trust, and effective communication
- Successfully conducted offsite activities to promote team building and camaraderie among employees
- Led the planning and execution of various activities to enhance employee satisfaction and workplace morale
- Exit Process: Orchestrated exit interviews and streamlined the departure process, while also coordinating stay calls for employees to enhance retention efforts
- Applied a data-driven methodology to gain a detailed understanding of employee experiences
- Collected and analyzed Exit Data and Employee Self-Service (ESS) data, and extracting valuable insights for strategic policy changes.
Education
MBA -
Gujarat Technical University
Bhavnagar08.2016
BBA -
Bhavnagar University
Bhavnagar01.2014
Personal Information
Title: Sr. HR Manager
Hobbies and Interests
- Reading
- Cooking
- Dancing
- Researching
Certification
- Generative AI Essentials
- HR Analytics
Timeline
Sr. HR Manager
Field Assist
05.2022 - 12.2022
HR Manager
Payatu Security Consulting Pvt.Ltd.
12.2019 - 05.2022
HR Manager
Yudiz Solutions Pvt. Ltd.
10.2016 - 11.2019
- Generative AI Essentials
- HR Analytics
MBA -
Gujarat Technical University
BBA -
Bhavnagar University
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