Ruchi Komal
Bangalore
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every employee a positive and memorable experience. Committed job seeker with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Benefits Specialist
Oracle Cerner Healthcare Solutions India Pvt Ltd
Bangalore
2023.10 - Current
- Implementing and managing Employee Assistance Program for EMEA employees.
- Designing and overseeing global benefits for Oracle employees.
- Conducting benefits sessions on requested holistic wellness topics to enhance employee well-being.
- Providing support in renewal activities for benefits programs.
- Managing invoice and purchase authorization processes.
- Overseeing contract management related to benefits programs.
- Collaborating on phased projects to bring unity to benefits programs
Senior Team Lead
Cerner Healthcare Solutions India Pvt Ltd
Bangalore
2020.10 - 2023.09
- Managing Cerner Healthe Center Vendors.
- Leading and managing teams effectively.
- Overseeing contract and purchase authorization management.
- Handling invoices and providing support in audits.
- Allocating yearly budgets and supporting in renewal activities.
- Resolving conflicts and managing contingent workforces.
- Planning and implementing a hybrid work model for my team.
- Organizing engagement activities for different organizations.
- Overlooking APAC benefits and supporting on Merger and Acquisition activities for APAC, EMEA.
- Working on policies and ensuring team coordination for admin activities.
- Organizing and coordinating wellness events.
Team Lead
Cerner Healthcare Solutions India Pvt Ltd
Bangalore
2018.10 - 2020.09
- Leading and managing teams effectively. - Managing vendors and ensuring seamless vendor relationships.
- Coordinating across teams for efficient project execution.
- Planning and executing wellness sessions and programs.
- Creating site content for Health center.
- Developing collaterals for wellness sessions with yearly calendar planning.
- Organizing organization-level wellness engagement programs.
- Executing wellness events like flu shots and COVID shots for all India employees.
- Managing invoice and purchase order processes.
- Overseeing operation and admin task management.
Senior Operations Specialist
Cerner Healthcare Solutions India Pvt Ltd
Bangalore
2017.10 - 2018.09
- Managing projects related to the center.
- Providing support for employee events.
- Handling center-related queries.
- Managing invoices and purchase authorization processes.
- Managing clinic appointments and schedules for clinic staff.
- Tracking contingent workforce attendance and billing.
- Daily admin and operational tasks
Operations Specialist
Cerner Healthcare Solutions India Pvt Ltd
Bangalore
2016.05 - 2017.09
- Providing support on team projects.
- Managing center assets and stock.
- Supporting team events and sessions.
- Handling admin and operational tasks.
- Working on Citrix tool.
Front Desk Agent
Ritz-Carlton
Bangalore
2015.05 - 2016.05
- Efficiently managing complaint and query resolution.
- Conducting night audits to ensure accuracy and compliance.
- Handling bills management for guests.
- Managing floater and cash, ensuring accurate cash handling.
Education
MBA - Strategy & Leadership
O.P. Jindal Global University
Bangalore2024-12
Bachelor of Science - Hotel Management
AIMS Institutes
Bangalore, India2015-05
Skills
- Benefits Explanation
- Proficient in Millenium/ Citrix, Microsoft Office (Word, Excel, Powerpoint, SharePoint sites)
- Verbal and Written Communication
- Benefits Interpretation
- Policy Creation
- Wellness Program Designing
- Passionate about employee wellness and benefits
- Documentation and Reporting
- Benefits Administration
- Employee Relations
- New Employee Orientations
- Attention to Detail
- Records Maintenance
Affiliations
- Enthusiastic about gardening
- Loves to spend time on arts and crafts as a hobby
Accomplishments
- Night of the Town Award
Certification
- DDI - Navigate beyond conflict
- DDI - High Impact Feedback & Listening
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Benefits Specialist
Oracle Cerner Healthcare Solutions India Pvt Ltd
2023.10 - Current
Senior Team Lead
Cerner Healthcare Solutions India Pvt Ltd
2020.10 - 2023.09
Team Lead
Cerner Healthcare Solutions India Pvt Ltd
2018.10 - 2020.09
Senior Operations Specialist
Cerner Healthcare Solutions India Pvt Ltd
2017.10 - 2018.09
Operations Specialist
Cerner Healthcare Solutions India Pvt Ltd
2016.05 - 2017.09
Front Desk Agent
Ritz-Carlton
2015.05 - 2016.05
MBA - Strategy & Leadership
O.P. Jindal Global University
Bachelor of Science - Hotel Management
AIMS Institutes
- DDI - Navigate beyond conflict
- DDI - High Impact Feedback & Listening
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