Ruchi Nautiyal
Supervisor / Assistant Manager
Bengaluru
Summary
- Overall 16+ Years of experience in end to end Global Corporate Travel Management.
- Insightful and dedicated employee with exceptional customer service, time management and problem-solving abilities, deliver efficiency. Performance-focused professional with an articulate and collaborative nature.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Supervisor / AM
Light And Wonder India Solution Pvt. Ltd.
Bengaluru
04.2023 - Current
- Overseeing the direction and continuous enhancement of travel SKILLS financial systems, structures, processes, that support the company operations, to ensure adequate controls and accurate, timely and complete transactional information.
- Responsible for Concur global travel auditing and expense claims.
- Process Travel settlements for our employees post their travel and calculate their perdiem and audit their reports & submit to payroll department for their payment processing.
- Handled corporate credit card management ( Manage issuance of credit card, Increase credit limit in corporate credit cards, Deactivation of credit cards)
- Process India Local Expenses of Pan India through concur. Audit bills thoroughly, create reports and submit to Finance for payment processing.
- Monitoring BSP / IATA correspondences and required reports, reconciliations. Along with process monthly reconciliation of fifth third bank credit card payments. Monitoring vendor invoices and timely reporting to Finance for payment processing.
- Ensuring compliance to travel policies & procedures while adhering to all requisite regulatory requirements. Educate employees on Global Travel policy and benefits. Planning of budgets in close liaison with the Finance head. Collaborating with business head to approve and monitor projects wise budgets. Develop strategic policies and programs for corporate travel.
Corporate Travel Lead
L&W (Formally Known As Scientific Games India Pvt. Ltd)
Bengaluru
02.2017 - 03.2023
- Built client base through exceptional listening and aptitude for optimizing travel budgets.
- Handle and oversee all travel arrangements and operations. Trained in International visa procedures. Learned visa procedures of other countries. Helped employees with their Immigration needs.
- Negotiate contracts or rates with travel service providers. Ensure compliance in all aspects of travel procedures & drive continuous improvement of travel programs.
Senior Travel Counselor /Corporate Travel Coordinator
Carlson Wagonlit Travel India Pvt. Ltd.
Bengaluru
06.2013 - 01.2017
- Handled corporate clients which included ( Accenture, Bosch and Siemens)
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
Senior Travel Counselor
American Express India Pvt.Ltd.
Gurgaon
06.2008 - 02.2013
- Worked for Leisure travel and worked in different GDS ( Sabre, Amadeus, Galileo)
- Started with UK client and then successfully migrated Switzerland and Sweden travel process. Got an onsite opportunity to visit Zurich twice to migrate Switzerland travel and ticketing process.
German Translator
Lufthansa- Reservation Data Maintenance India Pvt. Ltd
Gurgaon
07.2006 - 05.2008
- Worked in Lufthansa back office ( Miles and More) department where I used to translate letters in German and as per the customer requirement we used to credit miles in their account based on their travel class.
Education
Bachelor of Arts - History Honours
Delhi University
New Delhi 06.2003 - 06.2007
IATA Fares And Ticketing Diploma
IATA Certified Fare And Ticketing
Canada Montreal CertificationGerman Language Expertise
Max Mueller Bhavan Bengaluru Skills
Team Building
Additional Information
- Awarded with CFO Global Award as most valuable player of the Q2 2022.
Timeline
Supervisor / AM
Light And Wonder India Solution Pvt. Ltd.
04.2023 - Current
Corporate Travel Lead
L&W (Formally Known As Scientific Games India Pvt. Ltd)
02.2017 - 03.2023
Senior Travel Counselor /Corporate Travel Coordinator
Carlson Wagonlit Travel India Pvt. Ltd.
06.2013 - 01.2017
Senior Travel Counselor
American Express India Pvt.Ltd.
06.2008 - 02.2013
German Translator
Lufthansa- Reservation Data Maintenance India Pvt. Ltd
07.2006 - 05.2008
Bachelor of Arts - History Honours
Delhi University
06.2003 - 06.2007
IATA Fares And Ticketing Diploma
IATA Certified Fare And Ticketing
German Language Expertise
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