Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Ruchi Singh

Ruchi Singh

Dubai

Summary

Accomplished professional with over 15 years of experience in the retail industry. Highly skilled in product development, quality assurance, and product compliance. Sharp professional with vast experience in inspecting and testing products to identify defects. Expertise in implementing preventive procedures to avoid product recalls. Committed to achieving long-term success and creating an impactful workplace.

Overview

23
23
years of professional experience

Work History

Product Development & Quality Manager

Apparel Group, R&B kids
06.2021 - 05.2024
  • Working closely with design & buying team for new development for seasonal collection from design concept to prototype in term of fitting / measurements.
  • Producing detailed tech pack following complete development of product from initial drawings to final samples, liaising with factories & also travel to offshore factories to follow progress check. Creating base measurements across all product category.
  • Managing Product Approvals team and managing day to day activities of product & compliance approval across categories-Apparel/Home textile/non-Apparel.
  • Keep internal teams and suppliers constantly informed and up-to-date on new trends, programmes, techniques and opportunities suitable for brand
  • Providing support for Root Cause Analysis of product quality related issues; evaluating possible design solutions to improve cost, quality and performance
  • Support the development team on all aspects of development (design pack handover, factory choice, technique, production viability) to ensure the product offered to the Brand will be the right product at the right price within the right lead time
  • Reviewing product regulations and ensuring products comply with any new regulations in the region
  • Monitoring and acting on Product performance data in terms of product corrections / product design improvements
  • Attending customer complaints, and product rejections/recalls; carrying out root cause analysis of quality issues and implementing corrective and preventive actions; introducing various value-added processes in order to reduce / eliminate customer complaint



Quality Manager Technical & Sourcing

Landmark group (Babyshop)
10.2012 - 03.2020
  • Worked on-line and managing total merchandise affairs, in a technology enable environment using latest software PLM (product lifecycle management) starting from order processing, sample submission, TNA, production planning, approvals and complete monitoring of each style
  • Working closely with the design & technical team, it involves the developing seasonal collection from design concept through to prototype
  • Travelling overseas for factory audits
  • Closely monitored productions, ensuring product development stayed accurate and within company's high-quality standards
  • Developed effective quality control processes, designing based on current operational flaws and government regulations
  • Managed product rejection and approval processes, making decisions based on quality and safety
  • Conducted in-depth quality assessments into finished products, ensuring products were produced to excellent and safe working order
  • Conducted in-depth investigations into product recall to determine root causes and make action plans to avoid future mistakes
  • Ensured product design and development stayed within safety and legal regulations
  • Vendor management & implementation of New EU & SASO regulations
  • Centralizing working creation (Quality / Buying / Design) & SOP implementation
  • Possess thorough knowledge of European Child safety regulations, testing compliance implementation (SASO/ EU/ASTM standards)
  • Connecting with new suppliers for design, competitive pricing and product quality
  • Developing sustainable product range i.e Organic, recycled polyesters, Lenzing, Supima, bamboo & milk fibre

Sr. Merchandiser

Forever 21 India
01.2011 - 09.2012

Asst. Product Manager

Groupe Zannier, CAZ
04.2009 - 12.2010

Sr. Merchandiser

M/s. CD Lifestyle Pvt.Ltd
11.2007 - 03.2009

Merchandiser

Esteem buying Services
10.2004 - 01.2007

Merchandiser

Premier Overseas
09.2001 - 10.2004

Education

Diploma - Textile Designing

South Delhi Polytechnic

B. A - arts

Delhi University
01.2002

Skills

  • Product inspection & Compliance
  • Product Development
  • Continuous improvement
  • Quality management systems
  • Supplier relationship management

Accomplishments

  • Lead in cost reduction programs to ensure business targets are aligned with buying prices.
  • Lead Key project of nomination process & setting of business open costings to ensure cost savings.
  • Expert in rejection control and minimize the O/H cost for factories.
  • Representing Brand for company's CSR program and implementing the policy in brand and business.
  • Spearheading the development and implementation of key sourcing strategies, identifying & developing reliable supplier base for fabric & trims, minimising lead time for procurement and meeting the set deadlines and maintaining high quality standards for incoming materials.
  • Devising & implementing quality assurance program in compliance with company requirements; globally benchmarked standards and local regulations.
  • Conducting vendor audits, identifying non-compliances and preparing audit reports, leveraging on regional and global support to close non-compliances & share best industry practices.

Timeline

Product Development & Quality Manager

Apparel Group, R&B kids
06.2021 - 05.2024

Quality Manager Technical & Sourcing

Landmark group (Babyshop)
10.2012 - 03.2020

Sr. Merchandiser

Forever 21 India
01.2011 - 09.2012

Asst. Product Manager

Groupe Zannier, CAZ
04.2009 - 12.2010

Sr. Merchandiser

M/s. CD Lifestyle Pvt.Ltd
11.2007 - 03.2009

Merchandiser

Esteem buying Services
10.2004 - 01.2007

Merchandiser

Premier Overseas
09.2001 - 10.2004

B. A - arts

Delhi University

Diploma - Textile Designing

South Delhi Polytechnic
Ruchi Singh