Hi, I’m
RUCHI TAH
Client Account Manager
Noida
Summary
Accomplished Client Account Manager offering 9 years of experience developing and maximizing sales strategies. Diligent in building and retaining accounts by providing support and attentive service. Successful record of expanding network connections through persuasive brand imaging. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets.
Overview
13
years of professional experience
7
years of post-secondary education
3
Certifications
Work History
Gateway Software SolutionNew Delhi
Client Accounts Manager
06.2020 - Current
Job overview
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Built long lasting relationships with clients to understand their specific needs and brought INR 1M in upsell to satisfy those needs last Q4 of 2022
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead.
- Prepared sales presentations for clients showing success and credibility of products.
- Drove sales by developing multi-million dollar contract sales.
- Organized promotional events and interacted with community to increase sales volume.
Virtual Support ServicesNew Delhi
Senior Partner Manager
08.2019 - 05.2021
Job overview
- Actively managed 5+ strategic partnerships with an account portfolio of USD 1M in annual revenue
- Collaborated across departments to develop and implement new partner features, reporting and technical solutions
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
Amity UniversityNoida
International Relations Manager
06.2013 - 03.2019
Job overview
- Drove revenue for International Study Program and secured new business worth USD 1M
- Built and maintained relationships with key contacts at potentials clients, companies and partners in order to get access to new opportunities
- Documented process flows and developed requirements for functional improvements and enhancements to maximize user engagement
- Built long term and strategic partnership with universities across the globe
- Researched and built relationships with 20+ new clients by planning approaches and pitches globally
- Partnered with Birmingham University, Imperial college of London, Grantham Institute, Kingston University on various fronts from academics to research
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
Snowy Mountaineering Engineering CorporationJaipur
Design Engineer
09.2011 - 12.2012
Job overview
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Drafted documentation detailing design requirements and technical specifications.
- Used GIS in developing watershed rainfall runoff simulation
model's be used for state watershed storm water management - Assessment of Status of demand and supply of drinking of water & Preparation of inventory of all existing sources
- Collection of Data & Preparation of Zone- wise map
- Preparation of Layout plans,hydraulic Design, GA Drawings & marking all in GIS environment
Danish Hydraulic InstituteNew Delhi
Intern
04.2010 - 08.2010
Job overview
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Facilitated Land use and Land cover mapping of Ghodbunder in GIS
environment with the shore line analysis under the project title
“Consultancy services for Environment and CRZ clearance for
GhodbunderBulk cementTerminal. - Land use and Land mapping of Vijaydurg Port for getting
Environmental Impact assessment and Coastal zone regulation
clearance under the project title “Proposal of carrying out
Environmental Impact Assessment of Vijaydurg Port”
Education
IMT GhaziabadGhaziabad
MBA from Sales And Marketing
07.2021 - 08.2022
Nirma UniversityAhmedabad
M.Tech from Geo Informatics
06.2010 - 07.2012
Rajiv Gandhi Technical UniversityBhopal
B.Tech from Civil Engineering
07.2005 - 06.2009
Skills
Enterprise SaaS Sales (B2B)
Certification
Cisco Black Belt Certification
Timeline
Partner Sales Enabled by New Relic
07-2022
Cisco Black Belt Certification
06-2022
Salesforce Certified Administrator
06-2022
IMT Ghaziabad
MBA from Sales And Marketing
07.2021 - 08.2022
Client Accounts Manager
Gateway Software Solution
06.2020 - Current
Senior Partner Manager
Virtual Support Services
08.2019 - 05.2021
International Relations Manager
Amity University
06.2013 - 03.2019
Design Engineer
Snowy Mountaineering Engineering Corporation
09.2011 - 12.2012
Nirma University
M.Tech from Geo Informatics
06.2010 - 07.2012
Intern
Danish Hydraulic Institute
04.2010 - 08.2010
Rajiv Gandhi Technical University
B.Tech from Civil Engineering
07.2005 - 06.2009
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