Ruchi Tiwary
Senior Academic Excellence Manager
Bengaluru, Karnataka
Summary
Dedicated service industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Senior Academic Excellence Manager
Lead School
Bengaluru
08.2022 - Current
- Leading a 7 member team to focus on Grade 10 results for the year across 15 schools in addition to current portfolio.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness of services offered to our customers.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize student outcomes in schools.
Academic Excellence Manager
Lead School
Bangalore
05.2021 - 08.2022
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Initiated and lead a successful statewide project IGNITE to boost school admissions, which was then scaled up as a countrywide project for all.
- Observation and coaching completed for 200 teachers leading them from a score of 1 to 3.5 out of 5, in a pandemic year of teaching.
- Initiated and Lead a successful teacher training series online to help online learning fun and engaging. Approximately 600 teachers participated from over 60 schools, giving a satisfaction feedback of 4 or more on a 5 point scale.
- Active culture builder in the team to maximise team productivity and balance work , life.
Fellow
Teach For India
Bangalore
04.2019 - 04.2021
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes in a 40 student classroom belonging to financially struggling classrooms.
- Trained, supported and help the teachers with classroom management strategies in the school.
- Collaborated with multiple organizations to lead a PPP model successfully in a Public School.
- Created a path to personal leadership with continuous reflection and learning opportunities.
Education
Master of Arts - Applied Economics
Christ University
India 06.2017 - 05.2019
Bachelor of Commerce (B.Com) - Finance ; Taxation
NMKRV College For Women
Bangalore 05.2013 - 06.2016
Skills
Operational excellence
Cross team collaboration
Project ManagementGoogle sheets, slides
Coaching and leadership building
Flexible and Adaptable
Certifications
- Create and design digital products using Canva - Coursera
- Design Thinking for Innovation - Coursera
- Management Basics Course- Teach For All
Timeline
Senior Academic Excellence Manager
Lead School
08.2022 - Current
Academic Excellence Manager
Lead School
05.2021 - 08.2022
Fellow
Teach For India
04.2019 - 04.2021
Master of Arts - Applied Economics
Christ University
06.2017 - 05.2019
Bachelor of Commerce (B.Com) - Finance ; Taxation
NMKRV College For Women
05.2013 - 06.2016