Ruchika Garg
New Delhi
Summary
Supportive Team Leader with 2 year and 3 months of experience in managing teams. Expert in following detailed production schedules with a focus on maximizing productivity. Committed to enhancing operational efficiency and safety through proactive reorganization. Skilled in mentoring team members to improve their confidence, product knowledge, and communication skills.
Overview
7
7
years of professional experience
Work History
Team Lead
Suntec India
03.2023 - Current
- Managed day-to-day activities of the team, motivating them to achieve organizational goals
- Developed and implemented timelines to achieve targets, conducted training sessions for team members
- Conducted quarterly performance reviews and contributed to company growth through successful team management
- Created a supportive working environment and monitored team performance metrics
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines.
- Trained new team members by relaying information on company procedures and safety requirements.
Process Associate
Suntec India
06.2019 - 01.2023
- Conducted web and email searching, researched data related to companies from various online sources
- Maintained and updated Excel sheets, prepared reports as per client requirements
- Gathered data from platforms like Salesforce, Sales Navigator, Apollo, Crunchbase, Glassdoor, Bloomberg, LinkedIn, and Zoominfo, ensuring accuracy and compliance with templates
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Supported management in analyzing process performance data, identifying areas for improvement.
Data Researcher
Collegedunia.com
04.2018 - 05.2019
- Conducted internet research and updated information on colleges/universities and their departments
- Managed backend data for Collegedunia, updated college fees status in Excel, and prepared reports
- Streamlined data collection processes for improved efficiency and reduced time spent on manual tasks.
Education
Bachelor of Arts - Fine Arts
Delhi University
01.2016
Skills
- Quality Control Task Monitoring
- Operational Efficiency and Safety
- Proficient in MS Excel
- Decision-making Skills
- Organizational and Time-management Skills
- Mentoring and Team Leadership
- Interpersonal Skills
- Attention to detail
- Quality control
- Workplace safety
- Process improvement
- Complaint resolution
- Operations management
- Relationship building
- Deadline management
- Problem-solving
- Team motivation
- Quality assurance
- Report analysis
- Data cleaning
- Strong analytical skills
- Microsoft Excel
- Data analytics
- Qualitative research
- Microsoft office
- Data collection
- Data visualization
- Decision-making
Interpersonal Skills
Timeline
Team Lead
Suntec India
03.2023 - Current
Process Associate
Suntec India
06.2019 - 01.2023
Data Researcher
Collegedunia.com
04.2018 - 05.2019
Bachelor of Arts - Fine Arts
Delhi University
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