Ruchita Gala
Student Counsellor
Navi Mumbai
Summary
Results-oriented sales professional with a proven track record of success in the education industry. Demonstrating over 7 years of professional experience, possesses in-depth knowledge of developing and maintaining strong client relationships. Committed to working collaboratively with a team, driven to achieve targets and exceed expectations. Recognized for outstanding performance, has received the Ace of the Day appreciation award more than three times. Thrives under pressure, consistently delivers exceptional results.
Overview
13
13
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Student Counsellor
UCAM University
12.2024 - Current
Franchisee Business Owner
Expertrons
05.2024 - 11.2024
- Established strong relationships with local media outlets for increased coverage on promotional events and announcements, resulting in greater public awareness of the franchise''s presence within the community.
- Spearheaded efforts towards sustainability through energy-efficient initiatives, waste reduction strategies, and environmentally conscious product sourcing.
- Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.
- Expanded market reach through strategic partnerships with local businesses, resulting in mutually beneficial collaborations that drove increased sales volume for both parties involved.
- Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
- Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
- Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
Senior Executive
Aptech Ltd
09.2022 - 03.2024
- To Explain the admission procedure and program distinguishing features to prospective students and their parents through phone calls, emails
- Handling end-to-end sales and keeping the clients warm with regular follow-ups for various products like Certifications Programme in Media and entertainment industry
- Providing services to Clients & updating them with New Programs and New updates
- Responding to inquiries from prospective students
- Handling enquiries and converting them to enrolments
- Performing counselling and career guidance to students, specifically for Vfx, Animation, graphics AR/VR, Gaming, etc
- Resolving candidate queries related to the course
- Handling the duties and responsibilities of operations work like admission process documentation, database management etc
- Maintaining day to day, monthly reports of Sales
- Providing information about the course contents, duration, eligibility, fee structure and work options as relevant to their choice of course
Admissions Counselor
BITSOM
01.2021 - 07.2021
- To Explain the admission procedure and program distinguishing features to prospective students and their parents through phone calls, emails
- To Support applicants throughout the admission process by helping them register on the admission portal and addressing their queries in order to help them complete the online application
- To Follow-up with students to verify any application issues, including discrepancies or missing information
- To Maintain regular communication with students, parents, colleagues and external agencies for coordinating admission activities, explaining USPs of the BITSOM MBA programme and addressing any related queries
- To Collaborate with the program coordinators to organize presentations
- To Build broad knowledge on college admission activities and guidelines
Senior Executive - Student Relations and Business Development
Regenesys Institute Of Management
06.2020 - 12.2020
- Handling end-to-end sales and keeping the clients/leads warm with regular follow-ups for various products like Leadership MBA Programme, Certifications for Digital Marketing
- Responding to inquiries from prospective students and converting them to enrolments
- Performing counseling and career guidance to students, specifically for Leadership MBA for South Africa
- Resolving candidate queries related to the course
- Handling the duties and responsibilities of operations like admission process documentation, database management etc
- Worked closely with the VP of Sales & Marketing to develop and execute programs to drive pipeline & close deals
- Arranging webinars with students, parents, education consultants and college officials to promote products, generate leads and build relations
- Ensuring promotional activities by the marketing team were carried out effectively
- Comprehending our education consultant’s business objectives to make our event an integral part of their business strategy and thereby build sustainable client relationships
Senior Executive - Student Relations
Times professional learning
03.2018 - 03.2019
- Counsel students for various program of Timespro
- Speciality in Banking & Finance program
- Managing entire branch in absence of branch managers & handle team individually when required
- Dealing with HNI clients & counsel them for the program for further enrolment
- Provide training to team members on banking & finance
- Maintain the MIS on regular basis, handling the data regularly & help in segregation to the team member
- To do regular follow up with students and counsel them for the program
- Provide guidance to the marketing team on marketing plan for the programs
- To do ATL & BTL activity along with Business Development Managers in Schools, Colleges
- Conduct & provide seminars in schools, colleges & also at branch levels through presentations
- Conduct various in-house events at branch levels for team members, students & parents
- Also handled all kind of walk-ins enquiries, email enquiries & telephone enquiries
- Coordinating & guiding with faculties for student selection procedure
Student Counsellor
INTERNATIONAL SKILLS DEVELOPMENT CORPORATION
03.2017 - 03.2018
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Developing a deep understanding of our client’s business objectives to make our event an integral part of their business strategy
- Building sustainable client relationships
- Handling objections and closing sales
- Research accounts, identify key players and generate interest
- Source leads and expand your database of prospects within your assigned territory
- Undertaking other sales and administrative responsibilities as required
- Travelling for our events and for business tie-up in different locations
- Providing operational support at our events
- Identifying prospective students
- Tele calling, face to face and off line/online marketing interface to market the courses
- Follow up and closing joining
- Documentation of all student joining documents
- Responding and closing to our parent/guardian enquiries
- Inducting and training new counsellors
- Handholding Students & Academic Support-Joining, Documentation Assistance
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize and work under pressure
Student Counsellor
NIIT
09.2016 - 03.2017
- Identifying prospective students & help them enrol to the program
- Connect with students and help them walkin to office, and further assist them with indepth counselling about various programs
- Documentation of all student joining documents
- Responding and closing parent/guardian enquiries
Student counselor
INTERNATIONAL SKILLS DEVELOPMENT CORPORATION
05.2016 - 09.2016
- Tele calling, face to face and off line/online marketing interface to market the courses
- Follow up and closing joining
- Responding and closing parent/guardian enquiries
- Documentation of all student joining documents
- Identifying prospective students
- Inducting and training new counsellors
- Handholding Students & Academic Support-Joining, Documentation Assistance
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize and work under pressure
- 25 No
- Of Students Enrolled for ACCA from Nagindas Khandwala College
Junior Accountant
Infosys BPO
04.2015 - 11.2015
- Junior Accountant in Process Executive
- (Working on SAP Application for Credit Management & Bills Receivable)
Class Teacher
Father Joseph Girls English High School
06.2014 - 04.2015
- Class teacher for 5th Class
- Subject - English
College Professor
Mother Mary Junior College
06.2012 - 05.2013
- Professor for Economics and Commerce subject for FYJC & SYJC
- It was an Internship while pursuing B.Ed
Education
bachelor of education - ECONOMICS AND COMMERCE
RAHUL B.ED COLLEGE
B.Com - Commerce
Mumbai University
12th - English
Maharashtra
10th - English
Maharashtra
Post Graduate Diploma In Marketing - Marketing
MIT PUNE
PuneSkills
Sales Management
Communication Skills
Operative Activities
Team Handling
Admission Counselling
Career Counselling
Business Development
Education Counseling
Student Counseling
Certification
Certification for Sales and Marketing
Timeline
Student Counsellor
UCAM University
12.2024 - Current
Franchisee Business Owner
Expertrons
05.2024 - 11.2024
Senior Executive
Aptech Ltd
09.2022 - 03.2024
Admissions Counselor
BITSOM
01.2021 - 07.2021
Senior Executive - Student Relations and Business Development
Regenesys Institute Of Management
06.2020 - 12.2020
Senior Executive - Student Relations
Times professional learning
03.2018 - 03.2019
Student Counsellor
INTERNATIONAL SKILLS DEVELOPMENT CORPORATION
03.2017 - 03.2018
Student Counsellor
NIIT
09.2016 - 03.2017
Student counselor
INTERNATIONAL SKILLS DEVELOPMENT CORPORATION
05.2016 - 09.2016
Junior Accountant
Infosys BPO
04.2015 - 11.2015
Class Teacher
Father Joseph Girls English High School
06.2014 - 04.2015
College Professor
Mother Mary Junior College
06.2012 - 05.2013
bachelor of education - ECONOMICS AND COMMERCE
RAHUL B.ED COLLEGE
B.Com - Commerce
Mumbai University
12th - English
Maharashtra
10th - English
Maharashtra
Post Graduate Diploma In Marketing - Marketing
MIT PUNE