Ruchita Singh

• Led over 10+ projects as Project Head, including ICICI projects, HRX, Caregiversaathi, NHRDN, Eurobond and many more.
• Worked on banking initiatives for SBI YFI and SBI Foundation, Kotak’s RM related project, and ICICI’s Career’s Recruitment project and many more.
• Contributed to product development by turning ideas into fully functional modules.
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Planned, monitored and analyzed project costs to meet financial goals.
• Identified and resolved risks to minimize project disruption.

• Worked on key Commerce projects like Dogkart, Fabled, Ruffwear etc and banking initiatives for ICICI Budgeting System. Worked closely with Client's SCM, CRM and Operations Team
• Recognized for strong leadership and ability to manage multiple complex projects
• Recruited and oversaw personnel to achieve performance and quality targets.
• Maintained open communication by presenting regular updates on project status to customers.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Reported regularly to managers on project budget, progress, and technical problems.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Monitored project progress, identified risks and took corrective action as needed.
• Partnered with project team members to identify and quickly address problems.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
• Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
• Documented project progress to fulfill project requirements and establish traceability.
• Led team meetings to assess project progress and plan appropriately to meet delivery targets.

• Researched competitors to build report of rising trends in the markets.
• Worked one-on-one with clients to improve requirement specifications.
• Organized daily tasks for better efficiency and use of resources.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated with stakeholders to identify business needs and data sources.
• Build user stories on the basis of client requirements.

GPA: 7.20

GPA: 6.68

GPA: 48.77%