Ruchita Sinha

Financial & Budget Management:

• Oversaw and managed a portfolio comprising 100+ projects with total revenue of $400+ million through digital transformation and cloud migration, ensuring optimal cost management and resource allocation.
• Achieved 100% budget compliance, maintained forecast accuracy within ±1%, and monitored project financials closely to mitigate budget risks.
• Led the execution and delivery of strategic transformation plans, optimising operational models, which resulted in a 20% reduction in costs and significant improvements in efficiency and scalability.

Project Execution & Process Improvement:

• Led the full lifecycle of 100+ projects, encompassing digital transformation and cloud migration, ensuring successful delivery and adherence to project requirements.
• Led the seamless transition from Sales to Delivery (S2D), ensuring alignment between SOW estimates and S2D estimates, mitigating any project gaps before initiation.
• Developed and executed tailored migration flow plans based on customer business requirements, securing sign-offs from all stakeholders, and iteratively making improvements as needed.
• Drove adaptive project monitoring and process enhancements (including tailored Azure DevOps methodologies) to ensure smooth migration, timely high-quality delivery, and adherence to specified project standards.
• Monitored project progress meticulously, proactively implementing necessary changes to maintain timelines, and achieve desired outcomes.
• Organized professional business customer closure meetings, and delivered post-migration reports, ensured proper archiving of all project data for future reference.
• Utilized cutting-edge tools and technologies, incorporating Scrum deployment to support Agile development, accelerating project timelines, and enhancing overall project quality.

Risk & Quality Assurance:

• Championed risk management and quality assurance strategies, mitigating potential issues across the project lifecycle, and ensuring services were compliant with industry standards and organizational goals.
• Facilitated recurring security, quality, and delivery reviews on time, maintaining robust quality assurance practices across projects.
• Ensured Non-Functional Requirements (NFRs) were comprehensively and meticulously captured and met to maintain high standards of operational efficiency for robust service delivery.
• Ensured strict adherence to Conditions of Approval (COA) documented during deal signature, safeguarding the integrity of deliverables and project commitments.

Stakeholder & Communication Leadership:

• Developed comprehensive communication plans and facilitated effective Sales-to-Delivery handovers, resulting in clear alignment with customer expectations, and improved team-customer engagement.
• Led effective project kick-off meetings, ensuring customers were fully informed on standard migration processes, tools, and any customizations required for their specific needs.
• Established strong relationships with key stakeholders, maintained clear and consistent communication throughout all project phases with the communication rhythm aligned to project complexity, and ensured project delivery met client expectations, timelines, and objectives.

Resource & Team Management:

• Ensured precise and efficient resource planning/allocation with the right skill sets on boarded, and set clear project prerequisites well before project commencement, setting clear expectations for technical readiness and alignment with project goals to sustain high performance and satisfaction levels.
• Managed and directed culturally diverse cross-functional teams of 50+ professionals, fostering collaboration and driving high performance to achieve project objectives.
• Developed culture of ONE team with ONE objective through effective leadership, ensuring collaborative and supportive teaming culture.

Business Growth and Revenue Development:

• Played a pivotal role in supporting business growth through digital transformation and cloud migration projects, leading to a consistent track record of successful client outcomes, streamlined operations, and significant revenue generation.

• Successfully delivered both tenant to tenant and cross-forest migrations (Mailbox, OneDrive, Public Folder, Archive) of 85K+ users (millions of messages) with a total data size of 650+TB for 35+ customers across all Geo-locations in a matrix organization
• Gather resources for cutover, collect necessary information, schedule runbook review, Coordination between the Customer, On-boarding Center & the Migration Factory to ensure the smooth execution of migrations end-to-end
• Managed customers across the globe and assisted in successful migration of their Mail Systems, Calendar, Contacts, Archives and Google drives to O365 cloud with multiple 3rd party tools such as TransVault, BitTitan, Quest ODM, CTMT, Content Matrix.
• Managed the escalations from the customer end and involve respective teams to address the issue on priority basis.
• Identify scope change and lead efforts to develop, re-estimate, and communicate budget and schedule impacts.
• Track, manage, and report program financials on a weekly basis– Identify risk to project budget and work with project teams to remediate.
• Maintain utilization levels in line with organization metrics.
• Performed preflight checks and reported the failures to customers on timely basis.
• Managed T minus & post migration tasks for exchange, EV archive, Gmail, notes migrations.

• Research on Large Scale Machine Learning on Geospatial Data (with NASA Ames Research Center, Mountain View, California, USA) on Research Project entitled 'Exploring Subpixel Learning Algorithms for Estimating Global Land Cover Fractions from Satellite Data Using High Performance Computing'
• Involved in execution of machine learning algorithms on large scale geospatial data, statistical analysis and interpretation of the results
• The research paper is published in the journal Remote Sensing, 2017, vol 9 (1105) (Impact Factor: 3.24)
• The article is available for download at: http://www.mdpi.com/2072-4292/9/11/1105

• Led successful deployment of 30+ projects across multiple platforms within the Revenue and Pricing portfolio, performing release planning, creation, and control, maintaining release checklist and effort alignment ensuring timely, smooth high-quality delivery for every release cycle while managing dependencies.
• Identified and mitigated risks, resolving issues impacting release scope, schedule, or quality.
• Collaborated with cross-functional teams (PMs, QA, Ops, Business) to plan and track releases up to a year in advance.
• Conduct Release Readiness, Milestone, and Business Go/No-Go reviews.
• Participate in CAB meetings to discuss release scope and/or roadblocks.
• Lead and co-ordinate the Go-Live activities including co-ordination and successful execution of the deployment.
• Maintain a centralized release repository with build, release procedures, dependencies, and notification lists.
• Drove continuous improvements in release management processes.

• Responsible for overall management of software release implementations containing multiple IT Application projects through test and production environments for mainframe and/or distributed systems.
• Release Planning - Work with Intake & Scheduling team and Requirements Intake team to schedule projects into a specific release (Major/Minor/Emergency), create Master Release Plan and communicate the plan to all stakeholders including business customers, IT executives and application teams.
• Release Execution & Control: End-to-end control and execution control of Master Release plan while managing Risks/Issues, Quality compliance (internal SOX audits), effective Communication management, Change management and escalations.
• Attend CAB meetings to present the description, impact and outage of the changes planned to be deployed and get the approvals.
• Hold business customer closure meetings, develop post-release content memo and archive all release data, analyze release performance, coordinate Key-Findings (lessons learned) activities and provide Master Release Plan improvements for future releases.

• Successfully worked as a developer on 9 different enhancements to Policy Entry and Reporting System of a major US provider of healthcare, dental, pharmacy, group life, disability insurance and employee benefits.
• Involved in requirement gathering, analysis, coding, preparation of test plans / test cases and testing of programs related to development and enhancements of applications.
• Online Abend Monitoring in Prod – resolving pre and post deployment abends through CICS, Endevor, DB2, XPED.
• Schedule a job in OPC – raise ITG.
• Interaction with the onsite counterpart and technology lead to facilitate smooth implementation.