Ruchita Wadhwani

Results-driven professional with a strong people-first approach, known for reliability, adaptability, and effective collaboration. Recognized for building positive relationships, maintaining high standards, and contributing to a healthy, high-performing work environment. Motivated by continuous learning and seeking a challenging opportunity in a reputed organization to grow while creating meaningful impact.

• Volleyball
• Reading
• Music

• Tally ERP9
• Excel
• Advance Excel
• Web designing
• SharePoint Administrator

• Recognized with my first award during the probation period and since then, received the award three times, reflecting consistent high performance and reliability.
• Senior Advisor with 4 years of experience in UK Pensions, delivering end-to-end administration across BAU and complex case management.
• Selected for UK secondment, where I supported onshore operations and successfully led the transition of cases and processes to India, ensuring seamless knowledge transfer and operational continuity.
• Owned and managed SLAs end-to-end, consistently meeting turnaround times while maintaining high quality, accuracy, and compliance standards.
• Contributed to process stabilization and efficiency post-transition, handling escalations, resolving exceptions, and supporting team readiness.
• Successfully managed ADHOC responsibilities alongside BAU, demonstrating strong prioritization, ownership, and adaptability in a fast-paced environment.
• Actively involved in and effectively handling Engagement Committee responsibilities, contributing to employee engagement, initiatives, and team collaboration.
• Demonstrated strong stakeholder management, attention to detail and a proactive approach to problem-solving and service delivery.