Rukmini Chandan
Business Analyst/Solutions Designer
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Personable business professional bringing successful 16-year career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility.
Overview
18
18
years of professional experience
6
6
Certifications
4
4
Languages
Work History
Business Analyst / Associate Solutions Designer
Calyx Pvt Ltd
06.2018 - 01.2024
- Detail-oriented and analytical Business Analyst with expertise in data analysis and process improvement, seeking a challenging role to leverage my skills in identifying business needs, analyzing data, and recommending solutions to drive organizational growth
- With a track record of exceeding client expectations and a passion for problem-solving, I am eager to contribute to the success of a dynamic team.
Technical Associate
Parexel Pvt Ltd
10.2014 - 05.2018
- Monitor the clinical research process, including managing supplies and coordination
- Oversee data collection and documentation, and inputting data into systems databases
- Outline the trial objectives and present the trial protocols to a committee.
Risk Associate
IVY COMPTECH
03.2012 - 05.2014
- Conducted risk assessments and analyzed risk exposures across various lines
- Developed and implemented risk mitigation strategies to minimize potential risks and improve the enterprise's overall risk profile
- Monitored and reported on key risk indicators to senior management and agencies.
Customer Service Executive
HSBC HDPI PVT LTD
12.2005 - 02.2011
- Highly motivated and experienced call center executive with 6 years of experience providing excellent customer service to clients
- Excellent communication skills to improve customer experience, problem-solving, and multitasking.
Education
SSC -
Siddhartha Residential School
04.1998 - 03.1999
CEC - undefined
National Open School
03.1999 - 03.2000
BCA - undefined
Madras University
03.2000 - 03.2003
Skills
Critical ThinkingDecision MakingScrumContinuous ImprovementProblem SolvingNegotiationsRequirement GatheringAttention to DetailDocumentation
Business process improvement
Competitive Analysis
Agile practices
Stakeholder Management
Risk Assessment
Certification
Scrum master product owner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Scrum master product owner
02-2024
Agile Certified Practitioner
02-2024
Business Analytics with Excel
02-2024
Agile Scrum Foundation
01-2024
Business Analyst / Associate Solutions Designer
Calyx Pvt Ltd
06.2018 - 01.2024
Technical Associate
Parexel Pvt Ltd
10.2014 - 05.2018
Risk Associate
IVY COMPTECH
03.2012 - 05.2014
Customer Service Executive
HSBC HDPI PVT LTD
12.2005 - 02.2011
BCA - undefined
Madras University
03.2000 - 03.2003
CEC - undefined
National Open School
03.1999 - 03.2000
SSC -
Siddhartha Residential School
04.1998 - 03.1999