Rudhra Khatik

Tech Support Engineer - AIM-A (Asset Information Management - Advanced)

As a tech support engineer for AIM-A (Asset Information Management - Advanced), I specialize in visualizing customer asset data throughout the entire lifecycle of their projects, from the exploration phase to the decommissioning phase. This role includes configuring and supporting various components of the AIM suite, such as ISM (Information Management Standard) and multiple gateways. These gateways serve as data models that convert drawing data into the supportable AIM format, specifically EIWMV format.

Key Responsibilities:

• Data Management Transformation: Facilitated the transition from document-driven to data-driven, and now to standard-driven data management, ensuring incoming information is validated and accurately populated.
• Tool Configuration: Configured AIM tools for customers, enabling them to visualize their asset data and establish a comprehensive asset management portal within AIM.
• Collaboration Facilitation: Assisted customers in collaborating on a single platform to visualize their asset data throughout the lifecycle, regardless of geographical location or personnel availability.
• Record Management: Managed records effectively to ensure compliance with industry standards and regulations, enhancing data reliability and accessibility.
• Content Management: Oversaw content management processes to maintain accurate and up-to-date information across all asset documentation.

Core Functionalities:

• Hotspotting: Enabled the tagging of any document location and associating tags with documents.
• Tag Management: Scraped tags from documents through gateways and linked them with existing associations.
• Data Management: Managed data outside of documents, linking attributes to tags, managing work orders, and handling equipment tasks through AIM-A.

Support:

• Provided active support to customers, troubleshooting and resolving any issues encountered while carrying out their activities.
• Established clear communication channels among team members, fostering a collaborative work environment focused on achieving project goals.
• Championed adherence to regulatory guidelines concerning data privacy and records retention across all departmental functions.
• Reduced instances of data inaccuracies or inconsistencies by establishing strict quality control measures.
• Implemented new software systems to optimize data organization and retrieval capabilities.
• Coordinated cross-functional teams to facilitate the integration of new technologies into existing workflows.

• Migration of Unstructured Data from aquired companies Source Repositories into the destination landscape (SharePoint) as per the IM Compliance
• Migrating the source data with maintaining its original folder hierarchy and permission, also making sure that it's Complied with jurisdictions Data Privacy lows and Companies IM Compliance
• Promote the COmpany IM Control framework for effective use and implementation of document management and control principles throughout a project's life cycle, from bid until project closeout.
• working with cross functional teams to Set up and finalize processes, procedures, and definitions for maintaining and administering the document libraries and folder on applicable tools (incl. MS365, SharePoint).
• Creating Destination Landscape (SharePoint Site) which support customer requirements and comply with legal, fiscal and regulatory requirements
• Make business understand about Privacy regulations and handling of private & Personal information
• Skilled in in SharePoint along with thorough understanding of its capabilities, features and limitations
• Management of multiple calendars and scheduling for General Manager/Senior Operations Managers
• Categorization of Data according to Destination Land scape
• Prepare Source to Destination Mapping Sheet and Permission matrix
• User Access Management - Set Permission Matrix according to Source (Remove Broken Permission Inheritance at destination)
• Remove Redundant, Thrive, obsolete, Private, Personal and Unwanted data During Migration (Data Analysis)
• End user training to the onboarded Company User regarding IM Compliance
• Have setted up a sharepoint site per business functions which helps to achieve compliance with the projects document management and control with the defined organizational guidelines and regulations.
• Synthesised large datasets into actionable insights, elevating decision-making.
• Analysed business' current work practices to recommend improvement action.
• Monitored system performance to identify weaknesses, bottlenecks and inefficiencies.
• Developed methods for classifying and organising files and trained staff on correct use.
• Helped staff navigate filing systems and locate desired records.
• Followed correct procedures and complied with standards applicable to Organization's records management.
• Instituted performance metrics tracking and analysis efforts, enabling informed decision-making and continuous improvement in the information management function.
• Achieved greater efficiency in document management through the implementation of electronic filing systems and digitization initiatives.

• Manage all Project official documentation (includes engineering/technical, correspondence, project management - commercial, legal) generated by COMPANY and CONTRACTOR to be stored in the Document Management System.
• Handled various activities like place holder creation, Document number allocation, Document loading, registration, Delete, archive, Publish, Supersede etc within D2, Documentum and SharePoint
• Vendor Document management, Document Distribution, Document Permission Settings, Document Sequence Number Check
• Maintaining Document Transmittals, Document Control workflow as and when updates are communicated
• Checking and editing documents for accuracy and compliance
• Managing Site documents within SharePoint, D2, Documentum and sending out weekly progress reports
• Provide technical support and assistance for the electronic document management system
• Handover of projects upon their completion
• Classified new documents using correct systems and codes.
• Archived outdated files, keeping main filing system current and free of unnecessary information.
• Followed correct procedures and complied with standards applicable to records management.
• Retrieved and organised files for staff and tracked checked out documents.
• Destroyed files and materials upon request using to prevent data breaches.
• Compiled and prepared documentation and required notices within tight timeframes to meet specific needs.
• Designed templates for documents, file types and document databases for storing information.
• Sorted, stored and retrieved electronic and hard copy documents for clients and staff from company systems and files.
• Updated and maintained document management systems and physical files by initiating clean-up campaigns to remove redundant data.
• Maintained document review and approval procedures for confidential or sensitive information, controlling flow of documents.
• Checked document storage systems for errors, highlighted issues and verified solutions for correctness.
• Reviewed and updated technical documents to reflect product changes, common errors and solutions and communicated modifications to staff
• Ensured document validation in EDMS, maintaining accurate records.
• Refined and improved document control processes to meet changing organisational needs and facilitate sharing with different parties.
• Liaised with auditors in reviewing information storage processes, workflows and security, recommending new techniques for managing data.
• Revamped and implemented document management systems with new features for collaborative resource sharing, access monitoring and data archival to manage company records.
• Trained employees on proper document handling and operation of DMS systems for storing information to keep documents safe.

• Managing day to day administration of the document management system.
• Ensuring the team’s adherence to the processes and procedures and providing guidance when a deviation occurs.
• Performing a comprehensive quality check on each document and associated documents.
• Supporting the team on routine and ad hoc project-wide assignments.
• Producing quantitative, status and analysis reports.
• Monthly Audit Report for whole EDMS (D2 and Documentum) to check Duplicate documents, empty folders, unknown format of documents, o kb files size of documents etc
• DQL Query analysis to identify slow running queries and stored procedures in database
• Involved in troubleshooting Documentum issues
• Responsible for Bulk Document Loading, User Access management and Documents Permission Set and EDMS Functionality
• Creating and deleting folders in EDMS and set permissions of folders
• Maintaining History of the documents
• Loading large number of documents with all prerequisite into Documentum and D2
• Ensured document validation in D2 & Documentum, maintaining accurate records.
• Created and maintained DMS training material for staff, facilitating access to company documents.
• Checked document storage systems for errors, highlighted issues and verified solutions for correctness.
• Trained employees on proper document handling and operation of DMS systems for storing information to keep documents safe.

• EDW-LCS Data Load Preparation using ETL Process
• Life Cycle Server (Engineering Data Warehouse) Implementation and Support Data definition, data collection, data cleansing, data extraction, data transformation, Data loading and data validation
• Preparing Asset Register, Indexing and Linking Various Documents with Plant Assets
• Data Extraction for Equipment as per Client configured templates from documents
• Extracting CMMS related information from Various Engineering Documents
• Transforming LCS Data into CMMS Load format to suit CMMS
• Organizing and Performing Data Migration to Commissioning Systems
• Set up and manage all paper and electronic document exchange and storage systems, including information repositories, transmittals, review cycles, progress reporting and QA/QC on document deliverables.
• checking project correspondence procedure is adhered by project team.
• Establish the project deliverable register, listing the receipt and review history of received project deliverables
• Identified errors in data entry and related issues, reporting to supervisors for resolution.
• Gathered and reviewed information to gauge accuracy and clarity.
• Conducted data cleaning tasks to achieve productive workflow.
• Practiced data integrity to adhere to security policies and guidelines.
• Compared source documents to verify accuracy of data.
• Examined data to detect and rectify deficiencies or errors.