Summary
Overview
Work History
Education
Skills
Certification
Timeline
Rudolph Francis

Rudolph Francis

Food And Beverage Director
Goa,NorthGoa

Summary

Experienced in food and beverage service management, dedicated to surpassing customer expectations in the luxury hospitality industry. Strong background in streamlining operations, increasing profitability, and ensuring quality control. Committed to developing team members to drive business success. Proven track record of effectively managing and leading large multinational teams. Excels at cultivating and maintaining strong relationships with business partners and customers. Demonstrates expertise in cost control, inventory management, and exceptional customer service.

Overview

30
30
years of professional experience
14
14
Certifications
3
3
Languages

Work History

Food & Beverage Director

Margaritaville At Sea
06.2023 - Current
  • Oversaw scheduling, management, and operations for Food & Beverage Department.
  • Managed department operations to maximize revenue and ensure service quality.
  • Monitored resource requirements and financial plans, adjusting as needed to maintain budgetary compliance.
  • Developed revenue enhancement strategies and boosted guest satisfaction.
  • Coordinated with Beverage Operations Manager, Executive Chef, and Provision Master to process orders.
  • Performed thorough evaluations of operational and inventory controls.
  • Coordinated special events and functions to enhance guest satisfaction.
  • Coordinated maintenance activities with appropriate personnel.
  • Enhanced team dynamics by consistently prioritizing welfare and career growth.
  • Guaranteed adherence to company procedures and regulatory protocols.
  • Oversaw environmental tasks such as waste disposal and chemical handling, maintaining compliance with guidelines.

Asst. F&B Manager / Public Health Officer

MSC Cruise Lines
09.2022 - 05.2023

Asst. Food Operations Manager

Carnival Cruise Lines
10.2016 - 04.2022

Food and Beverage Manager

Sterling Oil Exploration & Energy Production Co. Ltd
09.2015 - 10.2016

In Suite Captain

Silver Sea Cruise lines
07.2014 - 10.2015

Food and Beverage Manager

N.C. Foods
01.2012 - 05.2014

Restaurant Manager

Grand Circle Cruise Lines
01.2012 - 07.2012

Restaurant Manager

The Green House Restaurant
09.2008 - 10.2011

F&B Supervisor

Royal Caribbean Cruise Lines
05.2004 - 12.2007

Waiter

Norwegian Cruise Lines
05.2001 - 11.2003

Restaurant Captain

The Hotel Leela Kempinski
01.1995 - 04.2001

Education

Diploma - Hotel Management

Tradewings Institute of Management

Bachelor of Commerce - undefined

University of Mumbai

Skills

Hospitality Management

Certification

Futures Methods For Public Health Leaders, Tulane University

Timeline

Food & Beverage Director - Margaritaville At Sea
06.2023 - Current
Asst. F&B Manager / Public Health Officer - MSC Cruise Lines
09.2022 - 05.2023
Asst. Food Operations Manager - Carnival Cruise Lines
10.2016 - 04.2022
Food and Beverage Manager - Sterling Oil Exploration & Energy Production Co. Ltd
09.2015 - 10.2016
In Suite Captain - Silver Sea Cruise lines
07.2014 - 10.2015
Food and Beverage Manager - N.C. Foods
01.2012 - 05.2014
Restaurant Manager - Grand Circle Cruise Lines
01.2012 - 07.2012
Restaurant Manager - The Green House Restaurant
09.2008 - 10.2011
F&B Supervisor - Royal Caribbean Cruise Lines
05.2004 - 12.2007
Waiter - Norwegian Cruise Lines
05.2001 - 11.2003
Restaurant Captain - The Hotel Leela Kempinski
01.1995 - 04.2001
Tradewings Institute of Management - Diploma, Hotel Management
University of Mumbai - Bachelor of Commerce,

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