Rudolph Francis
Food And Beverage Director
Goa,NorthGoa
Summary
Experienced in food and beverage service management, dedicated to surpassing customer expectations in the luxury hospitality industry. Strong background in streamlining operations, increasing profitability, and ensuring quality control. Committed to developing team members to drive business success. Proven track record of effectively managing and leading large multinational teams. Excels at cultivating and maintaining strong relationships with business partners and customers. Demonstrates expertise in cost control, inventory management, and exceptional customer service.
Overview
30
30
years of professional experience
14
14
Certifications
3
3
Languages
Work History
Food & Beverage Director
Margaritaville At Sea
Orlando, Florida
06.2023 - Current
- Oversaw scheduling, management, and operations for Food & Beverage Department.
- Managed department operations to maximize revenue and ensure service quality.
- Monitored resource requirements and financial plans, adjusting as needed to maintain budgetary compliance.
- Developed revenue enhancement strategies and boosted guest satisfaction.
- Coordinated with Beverage Operations Manager, Executive Chef, and Provision Master to process orders.
- Performed thorough evaluations of operational and inventory controls.
- Coordinated special events and functions to enhance guest satisfaction.
- Coordinated maintenance activities with appropriate personnel.
- Enhanced team dynamics by consistently prioritizing welfare and career growth.
- Guaranteed adherence to company procedures and regulatory protocols.
- Oversaw environmental tasks such as waste disposal and chemical handling, maintaining compliance with guidelines.
Asst. F&B Manager / Public Health Officer
MSC Cruise Lines
Genoa, Italy
09.2022 - 05.2023
Asst. Food Operations Manager
Carnival Cruise Lines
Miami, Florida
10.2016 - 04.2022
Food and Beverage Manager
Sterling Oil Exploration & Energy Production Co. Ltd
Lagos, Nigeria
09.2015 - 10.2016
In Suite Captain
Silver Sea Cruise lines
Monaco
07.2014 - 10.2015
Food and Beverage Manager
N.C. Foods
Powai, Mumbai
01.2012 - 05.2014
Restaurant Manager
Grand Circle Cruise Lines
Boston, Massachusetts
01.2012 - 07.2012
Restaurant Manager
The Green House Restaurant
Calangute, Goa
09.2008 - 10.2011
F&B Supervisor
Royal Caribbean Cruise Lines
Miami, Florida
05.2004 - 12.2007
Waiter
Norwegian Cruise Lines
Miami, Florida
05.2001 - 11.2003
Restaurant Captain
The Hotel Leela Kempinski
Mumbai, Maharashtra
01.1995 - 04.2001
Education
Diploma - Hotel Management
Bachelor of Commerce - undefined
Skills
Hospitality Management
Staff Training
Fine Dining Expertise
Sales Forecasting
Team Leadership
Menu Pricing
Allergen Awareness
Labor Management
Vendor Relations
Customer Service
Conflict Resolution
Catering Coordination
Event Planning
Banquet Operations
Beverage Knowledge
Sanitation Standards
Bar Management
Cost Control
Menu Development
Food Presentation
Marketing Strategies
Inventory Management
Quality Assurance
Certification
Futures Methods For Public Health Leaders, Tulane University
Timeline
Food & Beverage Director - Margaritaville At Sea
06.2023 - Current
Asst. F&B Manager / Public Health Officer - MSC Cruise Lines
09.2022 - 05.2023
Asst. Food Operations Manager - Carnival Cruise Lines
10.2016 - 04.2022
Food and Beverage Manager - Sterling Oil Exploration & Energy Production Co. Ltd
09.2015 - 10.2016
In Suite Captain - Silver Sea Cruise lines
07.2014 - 10.2015
Food and Beverage Manager - N.C. Foods
01.2012 - 05.2014
Restaurant Manager - Grand Circle Cruise Lines
01.2012 - 07.2012
Restaurant Manager - The Green House Restaurant
09.2008 - 10.2011
F&B Supervisor - Royal Caribbean Cruise Lines
05.2004 - 12.2007
Waiter - Norwegian Cruise Lines
05.2001 - 11.2003
Restaurant Captain - The Hotel Leela Kempinski
01.1995 - 04.2001
Tradewings Institute of Management - Diploma, Hotel Management
University of Mumbai - Bachelor of Commerce,