Rudra Bhargava
Summary
Dynamic and technically adept B.Tech graduate with a strong passion for cybersecurity and a commitment to safeguarding digital ecosystems. Possesses a solid foundation in network security, Operating Systems and cybersecurity strategies, complemented by hands-on experience in Python programming and familiarity with vulnerability assessment techniques. Proficient in emerging technologies such as blockchain, artificial intelligence, machine learning, and big data analytics. A proactive learner committed to continuous skill development and contributing to secure infrastructure and effective threat detection.
Overview
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Certification
Work History
Associate - Account Management
Sutherland Global Services
10.2025 - 12.2025
- Managing Inbound Queries: I have handled a high volume of incoming Chats. I don't just answer questions; I took full "ownership" of the customer's issue from start to finish.
- Technical Troubleshooting: I use a suite of internal tools to diagnose and fix technical problems. This involved guiding a user through troubleshooting steps or fixing shipping address errors in the database.
- Accurate Data Entry: While talking to the customer, I was simultaneously updating a CRM (Customer Relationship Management) system. I record every detail of the interaction so the account history is always up to date.
- I Solved Complex Problems: I used a variety of technical tools and CRMs (Customer Relationship Management software) to diagnose issues. Whether it’s a technical glitch or a billing dispute, I take full "ownership" of the problem until it’s fixed.
- I protected sensitive data by strictly adhering to security protocols and non-disclosure agreements, ensuring 100% compliance with international data privacy standards.
Education
B.Tech - Computer Science and Engineering
Lakshmi Narain College of Technology
Bhopal01.2025
Diploma - Plastic Technology
CIPET
Bhopal01.2022
Skills
- Cloud Computing
- Python Programming
- Blockchain Technology
- Artificial Intelligence
- Machine Learning
- IOT
- HTML Development
- Cybersecurity Strategies
- Big Data Analytics
- Proactive Problem Solving
Certification
- CompTIA Security+ course from Udemy
- Virtual Internship in Cybersecurity by CISCO Networking Academy
- Completion of the Generative AI Virtual Internship Program by Skillible
Timeline
Associate - Account Management
Sutherland Global Services
10.2025 - 12.2025
B.Tech - Computer Science and Engineering
Lakshmi Narain College of Technology
Diploma - Plastic Technology
CIPET
Projects
- Holo Breathe – IoT-Based Mining Safety System
Developed Holo Breathe, an IoT-driven solution designed to enhance safety, communication, and productivity in mining environments. Integrated augmented reality (AR), real-time environmental monitoring, and advanced respiratory support to address critical challenges faced by miners and improve situational awareness during operations. - Zerodha Clone – Trading P&L Tracking Application
Created a functional clone of Zerodha’s P&L tracking system to display real-time investment outcomes for users. Designed to bridge the gap of standalone portfolio profit-loss tracking, with features enabling seamless data visualization, interaction, and live performance updates for informed trading decisions.