Rudra Pratap Singh
Summary
Project Management Professional with over 10 years of experience leading multi-service projects and consistently achieving high customer satisfaction and revenue growth. Known for delivering strategic value through process optimization, meticulous planning, and cross-functional team leadership. Eager to leverage proven expertise in project management, operations, and business analysis in new opportunities, contributing to organizational growth and continuous learning.
Overview
11
11
years of professional experience
Work History
Manager
XAM INDIA PVT LTD
06.2023 - Current
- Company Overview: A Subsidiary of Edutest Solutions Pvt Ltd
- Led complete project lifecycles for online and offline exam delivery, consistently achieving on-time completion, optimal cost management, and full compliance with both client and regulatory requirements.
- Defined and documented project scope, objectives, milestones, and deliverables, ensuring alignment with strategic goals and stakeholder expectations.
- Conducted project kick-off meetings to establish timelines, clarify responsibilities, and facilitate cross-functional collaboration among all stakeholders.
- Actively participated in pre-bid meetings and pitched organizational products and solutions for CBT (Computer Based Test) and PPT (Paper-Pen Test) projects.
- Developed comprehensive training materials and conducted hands-on sessions for all project roles, improving stakeholder readiness and process adherence.
- Performing User Acceptance Testing (UAT) for applications to validate business requirements and ensure readiness for deployment.
- Ensured rigorous compliance with service level agreements, client specifications, and internal policies throughout all project phases.
- Delivered 10+ projects within two years, consistently meeting delivery schedules and client satisfaction metrics.
- Managed and motivated project teams, assigning tasks based on expertise, facilitating communication, resolving conflicts, and maintaining high morale.
- Monitored budgets and resource allocation, controlling expenditures and optimizing utilization to maximize ROI.
- Identified and mitigated risks, developing contingency plans and proactively managing project challenges.
- Oversaw stakeholder communication, reporting project progress, issues, and change management to clients and internal leadership.
- Maintained project documentation, ensuring updates, transparency, compliance, and knowledge transfer for future projects.
- Executed post-project evaluations and closure activities, capturing lessons learned and ensuring all contractual commitments were fulfilled.
Project Manager
TATA Consultancy Services
07.2018 - 12.2022
- Company Overview: On the Payroll of Core Integra Consulting Services Pvt. Ltd
- Delivering medium to large sized service-based projects for various departments in Govt. of India.
- Applied best practices, tools and techniques learned from PMI community, to ensure delivery of projects in adherence to the business goals, as per the customer's requirement, within allocated budget and scheduled time.
- Managing all the processes of project management from initiation to closure and ensuring that the projects are completed on time, within budget and to client specifications.
- Determine and define overall Project Scope & Objectives.
- Utilizing Industry best practices techniques and standards throughout the Project lifecycle.
- Understanding high level customer requirements & identifying key deliverables and milestones.
- Prepare and manage the overall budget based on scope of work & resource requirements.
- Coordinate with the technical team to enhance or addition of new functionalities.
- Define targets for operations Team for timely closure of work.
- Manage overall engagement with clients & experts for Project progress.
- Coordinating with functional team/group for project resources and facilitating their project on- board/off boarding.
- Ensured motivation of team members through team building activities.
- Tracking project progress against baselines.
- Preparing reports for sharing updates with the stakeholders.
- Identifying and managing risks throughout the project lifecycle.
- Ensuring stakeholder engagement.
- Managing and controlling change requests, analyzing impact and facilitating implementation of approved changes.
- Identifying procurement needs and facilitating procurements with the concerned teams.
- Ensuring compliance and adherence to SLAs to client's specification and organizations policies.
- Conducting review, preparing lessons learned, updating knowledgebase on project closure.
- Sharing the Completion report of Project with client.
Operations Lead
TATA Consultancy Services
05.2016 - 07.2018
- Company Overview: On the Payroll of Core Integra Consulting Services Pvt. Ltd
- During this tenure, I was held responsible for planning and managing business operations to support project delivery as per business requirements.
- I had Conducted promotional banking Exam at International Locations by taking remote access and by coordinating with IT Officials of banks.
- Coordinated Business Operations across the zone.
- Estimating resource requirements and planning of deployment of team as per operational requirements while ensuring leveling.
- Ensuring reduction of waste and taking necessary improvement steps over cycle to ensure optimization of operations.
- Identifying and on boarding new vendors, getting contracts signed to support project procurement needs.
- Identification of risks and planning business continuity to ensure program resilience and effective risk response.
- Identifying process gaps and ensuring implementation of corrective actions to ensure process compliance through external and internal audits.
- Doing Root Cause Analysis for incidents and implement corrective actions/ preventive actions.
System Administrator
Manav Rachna International University
Faridabad
07.2014 - 05.2016
- Manage and maintain IT infrastructure including servers, networks, databases, and campus-wide computer systems to ensure high availability and performance.
- Install, configure, update, and patch software and hardware on university servers and workstations, including specialized academic and administrative applications.
- Monitor system performance and troubleshoot hardware, software, and network issues promptly to minimize downtime and disruption to university operations.
- Manage user accounts, permissions, and access rights for students, faculty, and staff, ensuring data security and compliance with privacy regulations.
- Implement and enforce IT security policies, including firewall management, antivirus deployment, data backups, and regular security audits to protect university data and systems.
- Provide technical support and training to university users, including faculty and staff, to assist with hardware, software, and network-related issues.
- Maintain documentation of system configurations, procedures, and IT policies to support continuity, compliance, and knowledge transfer.
- Coordinate with vendors and IT teams for system upgrades, hardware acquisitions, and integration of new technologies to support campus growth and evolving needs.
Education
B. Tech - Computer Science
Maharishi Dayanand University (MDU)- NGF College Engineering & Technology
Palwal01.2012
Intermediate -
Central Board of Secondary Education
Ballabhgarh01.2008
High School -
Central Board of Secondary Education
Ballabhgarh01.2005
Skills
- Project Management
- Planning
- Scope Management
- Risk Management & BCM
- Schedule Management
- Cost Control
- Quality Management
- Azure Fundamentals
- Six Sigma Yellow Belt
- MS Office with Advanced Excel
- Data Analysis & reports
- Conflict Resolution
- Auditing
- Presentations
- Team Building
- Negotiation
Timeline
Manager
XAM INDIA PVT LTD
06.2023 - Current
Project Manager
TATA Consultancy Services
07.2018 - 12.2022
Operations Lead
TATA Consultancy Services
05.2016 - 07.2018
System Administrator
Manav Rachna International University
07.2014 - 05.2016
B. Tech - Computer Science
Maharishi Dayanand University (MDU)- NGF College Engineering & Technology
Intermediate -
Central Board of Secondary Education
High School -
Central Board of Secondary Education