Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rudraksh Sharma

Project & Operations Manager
Ujjain

Summary

Results-driven professional with over 3 years of experience in project management and key account growth. Expertise in bridging business requirements with technical execution, specializing in fintech products including UPI, CMS, and bank verification. Proven skills in process optimization, cross-functional coordination, and product lifecycle management. Seeking to apply analytical and management skills in a business analyst or product management position.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Project and Operations Manager

Tapits Technologies Private Limited
05.2024 - Current
  • Function as a pseudo-Product Owner overseeing fintech product development (UPI, Cash Management Service bank verification)
  • Authored and managed BRDs, PRDs, and detailed requirement documentation.
  • Identified automation opportunities to improve scalability and operational efficiency.
  • Managed end-to-end project lifecycle, acting as SPOC for NBFC & MFI billers, acquiring banks, and vendors.
  • Handled invoicing operations for 70+ clients across multiple services.

Growth Executive, Key Account

PINCODE Pvt. Ltd. (A PhonePe Product)
10.2023 - 04.2024
  • Identified operational loopholes and shared actionable insights with core product teams.
  • Supported new product development and successful product launch initiatives.
  • Conducted market research and onboarded sellers to the Pincode application.

Key Account Executive

PhonePe Pvt. Ltd.
02.2023 - 09.2023
  • Achieved key account retention and acquisition targets through end-to-end digital payment solutions.
  • Generated revenue via cross-selling POS machines, smart speakers, and loan products.
  • Managed a merchant base of 700+ ensuring uninterrupted digital payment operations.

Education

M.A. - Philosophy

Vikram University
Ujjain
12-2026

MBA - Marketing & Data Analytics

Prestige Institute of Management and Research
Indore
12-2023

B.Com - undefined

Vikram University
Ujjain
12-2021

Skills

Client relationship management

Product analysis

Project management

process optimization

Interests

Reading, cooking, swimming, observing

Timeline

Project and Operations Manager

Tapits Technologies Private Limited
05.2024 - Current

Growth Executive, Key Account

PINCODE Pvt. Ltd. (A PhonePe Product)
10.2023 - 04.2024

Key Account Executive

PhonePe Pvt. Ltd.
02.2023 - 09.2023

M.A. - Philosophy

Vikram University

MBA - Marketing & Data Analytics

Prestige Institute of Management and Research

B.Com - undefined

Vikram University
Rudraksh SharmaProject & Operations Manager