Rudy Solorzano
West Lafayette
Summary
Compassionate Case Manager experienced in social service environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
7
7
years of professional experience
Work History
Program Manager
Exodus Recovery NELA E6/LAC+USC Homeless Taskforce Outreach Teams
10.2022 - 09.2023
- Oversee current Department of Health Services outreach team contracts for Northeast Los Angeles and Los Angeles General Hospital Outreach teams
- Identified program obstacles and communicated possible impacts to team.
- Coordinate with accounting department to build and implement yearly budget
- Oversee multi-disciplinary teams in everyday outreach and daily documentation and provide guidance as needed to address client matters
- Collaborate with other service providers to coordinate outreach efforts throughout Northeast Los Angeles
- Implemented Harm Reduction division into outreach teams
- Attend weekly and monthly meetings with service providers and county representatives to review outreach data
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
MSW Intern
Exodus Recovery, Integrated Care Program
09.2022 - 05.2023
- Wrote notes, completed documentation for referrals and maintained case files
- Assessed individuals under supervision of licensed social worker to help guide treatment planning
- Educated patients and families about counseling and treatment options
- Prepared treatment plans based on assessment findings and incorporated feedback from senior staff to optimize approaches
- Conducted group therapy in wellness groups offered by the clinic
MSW Intern
Exodus Recovery
05.2022 - 08.2022
- Conducted intakes with new residents
- Collaborated with on site staff with developing and implementing treatment plans
- Met with residents individually for weekly individual session
- Observed and completed Adult Full Assessments
Housing Lead
Exodus Recovery
08.2021 - 05.2022
- Assist Department of Mental Health contracted programs with all housing related questions
- Attend policy, care coordination, and shareholder meetings for the areas serviced by DMH contracted programs
- Gather and distribute reports to the appropriate program requested from DMH and both city and county housing authorities
- Gather and track housing placements for all the programs and create reports to be presented to executive team members
Case Manager
Exodus Recovery Broadway Stabilization Shelter
05.2019 - 08.2021
- Completed intakes for new individuals moving into the shelter and completed assessments to link individuals to permanent housing
- Managed a caseload of 15 residents and documented weekly interactions on county and interagency databases
- Assisted individuals in becoming match ready i.e. obtaining IDs, Social Security Cards and Birth Certificates
- Assisted individuals in enrolling for government financial assistance programs and Medi-cal
- Addressed behavior concerns at the shelter and assisted residents with developing appropriate problem solving skills
- Worked with mental health clinicians on site to submit necessary mental health referrals to FSP or outpatient mental health programs
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Case Manager
Exodus Recovery LAC+USC Homeless Task Force
01.2019 - 05.2019
- Conducted CES Assessments and inputted the information into HMIS/Clarity
- Worked with hospital social workers to meet with patients who identified as homeless and offered services to work towards finding permanent housing placements
- Assisted individuals in becoming match ready i.e. obtaining IDs, Social Security Cards and Birth Certificates
- Assist individuals in enrolling for government financial assistance programs and Medi-cal
- Submitted Housing for Health Interim Housing referrals to locate bridge housing for individuals in need of housing at the time of discharge from the hospital
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Case Manager
Exodus Recovery NELA E6 Outreach Team
10.2017 - 01.2019
- Conducted field-based outreach to homeless individuals living in encampments, outdoors locations and vehicles in Northeast Los Angeles
- Conducted CES assessments and inputted the information into HMIS/Clarity
- Assisted homeless individuals in becoming match ready i.e. obtaining IDs, Social Security Cards and Birth Certificates
- Assisted individuals in enrolling for government financial assistance programs and Medi-cal.
- Accompanied clients to housing appointments and assist with acquiring documentation required for housing matches i.e. proof of disability, proof of income and homeless verification.
- Submitted Housing For Health Referrals to locate interim housing placements for individuals with chronic medical conditions
- Worked with mental health clinicians on the team to submit mental health referrals to FSP and/or outpatient mental health programs
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Outreach Worker
Americorps Hope for the Homeless
10.2016 - 10.2017
- Conducted field-based outreach to homeless individuals living in encampments, outdoors locations and vehicles in Northeast Los Angeles
- Conducted CES assessments and inputted the information into HMIS/Clarity
- Assisted homeless individuals in becoming match ready i.e. obtaining ID’s, Social Security Cards and Birth Certificates
- Assist individuals in enrolling for government financial assistance programs and Medi-cal
- Accompanied clients to housing appointments and assist with acquiring documentation required for housing matches i.e. proof of disability, proof of income and homeless verification.
- Worked with Northeast CES Lead to provided homeless individuals with links to supportive permanent housing, emergency shelter, access to mental health and medical service referrals, and other
Education
Master of Social Work -
California Baptist University
Riverside, California05.2023
Bachelor of Art in Psychology -
University of California, Riverside
Riverside, California06.2016
Skills
- Ability to work with a variety of individuals, ie service providers, and those individuals with substance use, mental health disabilities, and physical health disabilities
- Bilingual and bi-literate in both English and Spanish
- Ability to work in a team and independently
- Flexible and client oriented
Timeline
Program Manager
Exodus Recovery NELA E6/LAC+USC Homeless Taskforce Outreach Teams
10.2022 - 09.2023
MSW Intern
Exodus Recovery, Integrated Care Program
09.2022 - 05.2023
MSW Intern
Exodus Recovery
05.2022 - 08.2022
Housing Lead
Exodus Recovery
08.2021 - 05.2022
Case Manager
Exodus Recovery Broadway Stabilization Shelter
05.2019 - 08.2021
Case Manager
Exodus Recovery LAC+USC Homeless Task Force
01.2019 - 05.2019
Case Manager
Exodus Recovery NELA E6 Outreach Team
10.2017 - 01.2019
Outreach Worker
Americorps Hope for the Homeless
10.2016 - 10.2017
Master of Social Work -
California Baptist University
Bachelor of Art in Psychology -
University of California, Riverside
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