RUHI ANSARI
PUNE
Summary
Dynamic retail professional with a solid track record in managing store operations and training high-performing teams. Skilled in sales analysis and visual merchandising, contributing to increased customer satisfaction and operational efficiency. Detail-oriented leader with strong skills in customer service and inventory management. Experience in driving sales through effective merchandising and promotional planning, committed to delivering exceptional retail experiences. Results-driven Store Manager with expertise in inventory management, sales analysis, and staff training. Proven ability to enhance customer engagement through effective promotional strategies and visual merchandising.
Overview
9
9
years of professional experience
Work History
Store Manager
Nykaa FSN Brands Marketing Pvt Ltd
Pune
11.2024 - 11.2025
- Managed daily store operations and ensured smooth functioning of all departments.
- Trained and supervised staff to deliver excellent customer service consistently.
- Organized promotional events to enhance customer engagement and drive foot traffic.
- Analyzed sales data to identify trends and inform merchandising decisions effectively.
- Collaborated with the marketing team to align in-store displays with brand strategies.
Assistant Store Manager
Sephora- Reliance Brands Limited
Pune
10.2023 - 11.2024
- Took IJP from Reliance Centro and promoted as ASM in Sephora
- Assisted in managing daily store operations and staff scheduling.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Monitored inventory levels and assisted in stock replenishment processes.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Department Manager
Centro- Reliance Retail Limited
Pune
12.2022 - 10.2023
- Promoted as Department Manager through IJP from Hunkemoller
- Took care of Non- apparel segment
- Oversaw daily operations to ensure efficient departmental workflows.
- Trained and mentored new staff in company policies and procedures.
- Coordinated with cross-functional teams to align departmental goals and initiatives.
Senior Fashion Consultant
Hunkemoller- Reliance Brands Limited
Kolkata
08.2021 - 05.2022
- Advised clients on current fashion trends and style choices.
- Curated personalized wardrobe selections for diverse clientele.
- Conducted in-depth consultations to assess client needs and preferences.
- Organized and hosted fashion events to enhance brand visibility.
- Trained junior consultants on customer service and styling techniques.
Fashion Consultant
Best Seller
Kolkata
05.2017 - 04.2021
- Developed marketing materials to promote in-store events and promotions.
- Assisted customers in finding clothing sizes or styles when needed.
- Managed daily operations including opening and closing duties, cash handling, restocking shelves.
- Increased customer base and generated new sales by networking within select groups.
- Organized and maintained merchandise displays, ensuring proper placement of items according to company guidelines.
Education
Bachelor of Design -
Footwear Design & Development Institute
Kolkata04-2017
Intermediate -
Bihar School Examination Board
Patna06-2013
Secondary School Certificate -
Bihar School Examination Board
Patna06-2011
Skills
- Inventory management
- Visual merchandising
- Customer service
- Sales analysis
- Staff training
- Retail operations
- Problem solving
- Team building
- Conflict resolution
- Revenue generation
- Team leadership
- Product merchandising
- Relationship building and management
- Competitor monitoring
- Promotional planning
- Root-cause analysis
- Operational efficiency
Languages
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
Store Manager
Nykaa FSN Brands Marketing Pvt Ltd
11.2024 - 11.2025
Assistant Store Manager
Sephora- Reliance Brands Limited
10.2023 - 11.2024
Department Manager
Centro- Reliance Retail Limited
12.2022 - 10.2023
Senior Fashion Consultant
Hunkemoller- Reliance Brands Limited
08.2021 - 05.2022
Fashion Consultant
Best Seller
05.2017 - 04.2021
Bachelor of Design -
Footwear Design & Development Institute
Intermediate -
Bihar School Examination Board
Secondary School Certificate -
Bihar School Examination Board