Seeking a challenging yet rewarding role where I can leverage my three years of experience providing fast, accurate, and empathetic support to a wide range of customers
Overview
2
2
years of professional experience
5
5
Languages
Work History
Customer Advisor
NK realtors
06.2025 - Current
Handling inbound and outbound calls and explanation, appointment fixing, and follow-up.
Requires sales skills, real estate knowledge, valid licenses, and strong customer service orientation.
Focus on building and maintaining client relationships, preparing property listings, and supporting transactions.
CRM systems manage multi-channel marketing, lead capture, and lead scoring for targeting customers effectively.
Enable automation of sales tasks such as follow-ups, visit scheduling, contract management, and customer communications.
Participated in interactive training programs to expand knowledge of company products and policies.
Answered customer service inquiries via telephone, email and chat platform to address customer needs and promote optimum outcomes.
Resolved complex problems for customers using effective troubleshooting techniques combined with extensive product knowledge.
Senior Sales Executive
paytm
01.2024 - 06.2025
Driving new merchant acquisition and managing key accounts.
Creating and closing sales funnels to onboard enterprise clients.
Prioritizing work and meeting time-sensitive goals.
Presenting ideas persuasively and maintaining professionalism.
Handling operational tasks related to financial transactions in certain Senior Executive roles.
Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
Conducted thorough market research to identify emerging trends, enabling proactive adjustments to sales strategies as needed.
Recognized and resolved compound problems that effected upper-level management and business initiatives.