Rujuta Rane
Pune
Summary
I am eager to explore different departments within the hotel industry, especially the front office. This training period will allow me to gain hands-on experience and strengthen the core skills needed for a successful hospitality career. Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
1
1
Certification
Work History
Trainee
Evershine Resort and Spa
Mahabaleshwar
12.2019 - 04.2020
- Participated in training, working closely with supervisors and coworkers and asking appropriate questions.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Maintained positive lobby presence, pleasantly greeting guests and employees.
- Used to enter and maintain up-to-date information for each hotel room and guests.
Education
Bachelor of Science - Hospitality Management and Travel Tourism
Suryadatta College
Pune04.2022
HSC-12TH -
Maharashtra State Board
01.2019
SSC-10TH -
Maharashtra State Board
01.2017
Skills
- Teamwork and collaboration
- Problem solving
- Excellent communication
- Organization and time management
- Customer service
- Guest relations
- POS systems
Certification
- FOSTAC (FSSAI)
- NSS
- Professional Bartending Course, Planetfluid Bar Academy, (3 months)
- Frankfinn Advance Certificate Course in Hospitality, Aviation, Travel and Customer Service. (6 months)
- Amadeus Certificate (Reservation and Ticketing) (20days)
Languages
- English
- Hindi
- Marathi
- French
- German
Timeline
Trainee
Evershine Resort and Spa
12.2019 - 04.2020
Bachelor of Science - Hospitality Management and Travel Tourism
Suryadatta College
HSC-12TH -
Maharashtra State Board
SSC-10TH -
Maharashtra State Board
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