Rukaiya Khan
Rajkot
Summary
Explore Business environment to achieve mission of an organization by value addition of my knowledge and professional skills to the business.
Attentive assistant store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Aarke Ritukumar
Rajkot
08.2022 - Current
- Trained and mentored new employees on store policies and customer service standards.
- Implemented visual merchandising strategies to enhance product displays and store aesthetics.
- Conducted regular team meetings to communicate goals and updates effectively.
- Monitored sales performance to identify trends and areas for improvement.
Manager
Holidays Pvt Ltd
Rajkot
08.2022 - 11.2023
- Oversaw staff training sessions for improved service delivery and operational knowledge.
- Facilitated regular meetings to align team goals with company objectives.
- Coordinated marketing campaigns to promote company offerings and increase visibility.
Store Manager
Airtel Franchisee
Rajkot
12.2018 - 11.2020
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff on customer service best practices and product knowledge.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Ensured compliance with safety regulations and company policies.
Customer Relation Officer
Airtel Store
Junagadh
03.2016 - 11.2018
- Responded promptly to customer inquiries or complaints in a polite manner.
- Set specific goals for projects to measure progress and evaluate end results.
Customer Relationship Officer
Airtel Store
Junagadh
03.2011 - 03.2016
- Assisted customers with product inquiries and service issues.
- Processed customer transactions efficiently and accurately.
- Maintained knowledge of current promotions and service offerings.
- Handled customer complaints professionally and effectively resolved issues.
Education
T.Y.B.B.A -
Sardar Patel Mahila B.B. A College
01-2014
S. Y B.B. A. -
Sardar Patel Mahila B.B. A College
01-2013
F.Y B.B. A. -
Sardar Patel Mahila B.B. A College
01-2012
H.S. C -
Alpha High School
01-2011
S.S.C -
Alpha High school
01-2009
Skills
- Basic Knowledge of MS Office
- Working knowledge of Windows based applications such as MS Word, MS Excel, and MS PowerPoint
- Willing to take extra responsibilities to get the work done
- Quick study enjoys new challenges
- I like to make something new from zero level giving a wide and sufficient scope to prove my ability and skills
- Briefly I like to inspire instead of manage
Disclaimer
I hereby declare that above statements are true to the best of my knowledge & belief., Rajkot
Personal Information
I hereby declare that above statements are true to the best of my knowledge & belief., Rajkot, 07/01/24
Timeline
Assistant Store Manager
Aarke Ritukumar
08.2022 - Current
Manager
Holidays Pvt Ltd
08.2022 - 11.2023
Store Manager
Airtel Franchisee
12.2018 - 11.2020
Customer Relation Officer
Airtel Store
03.2016 - 11.2018
Customer Relationship Officer
Airtel Store
03.2011 - 03.2016
T.Y.B.B.A -
Sardar Patel Mahila B.B. A College
S. Y B.B. A. -
Sardar Patel Mahila B.B. A College
F.Y B.B. A. -
Sardar Patel Mahila B.B. A College
H.S. C -
Alpha High School
S.S.C -
Alpha High school