Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
On-shore experience
Training
Languages
Timeline
Generic

Rukmani

Mumbai

Summary

  • 7.5+ years of overall IT experience in Customer Communication Management (CCM) in Quadient suite, extensively using Inspire Designer, Inspire Automation, Inspire Content Manager (ICM) and Inspire Interactive.

Functional/Industry Skills:

  • Insurance Services
  • Banking Services

Overview

9
9
years of professional experience
1
1
Certification

Work History

Specialist Package Implementation

LTIMindtree
Mumbai
09.2025 - Current

Client name: Marsh McLennan

  • Marsh McLennan is a global professional service firm with business in insurance brokerage, risk management, reinsurance, talent management and consulting.
  • The project involves development of ACORD forms.
  • Role: Quadient Developer
  • Tools: Inspire designer, Inspire Content Manager, Inspire Scalar, Inspire Interactive
  • Responsibilities: Development of ACORD forms.

Application Development Senior Analyst

Accenture
Kolkata
03.2022 - 08.2025

Client name - Rabobank

  • Worked for Rabobank, the 2nd largest bank in the Netherlands, having a presence in 38 countries.
  • Part of RaISE: (Rabobank IT Sourcing Engagement) & Providing end to end development support in business areas- distribution, wholesale, rural, finance & risk.
  • It worked in 2 languages: Dutch and English. The project involved development of letters, agreements, bank account statements, attachments & interactive templates.
  • It followed Agile methodology.
  • Role: Quadient developer
  • Tools: Inspire designer, Inspire Content Manager, Inspire Automation, Inspire Interactive, MySQL , SOAP UI, Splunk, Email on Acid
  • Responsibilities: Gathering requirements, Development (Designing workflow & layouts), migrating ondemand/ batch templates to self service, bug fixing , Incident management through SM9, Database configurations, Documenting development processes and information on Confluence for knowledge sharing, participating in agile ceremonies like daily stand ups, refinement, sprint planning, sprint review & retrospective meetings.

Quadient Developer

Belwo pvt ltd.
Mohali
01.2021 - 03.2021

Client name - Doxim (USA)

  • Doxim is the customer communications management and engagement technology leader serving financial and regulated markets, providing omnichannel document and payment solutions. The project involved development of Regular Statements ( share and loan statements) and Credit card statements.
  • It followed Agile methodology.
  • The project involved development of Regular Statements ( share and loan statements) and Credit card statements
  • Role: Quadient Developer
  • Tools: Inspire designer, Inspire Content Manager, Inspire automation.
  • Responsibilities: Gathering requirements, Development (Designing workflow, designing layout), Post Processing • Bug fixing.

Quadient Developer

Belwo pvt ltd.
Mohali
11.2016 - 12.2020

Client name - Northbridge Financial Corporation Insurance (Canada)

  • NBFC is a leading commercial property and casualty insurance group in Canada. It has 3 brands: Northbridge, Federated TruShield.
  • It worked in two languages: English and French
  • The project involved development of policy, quote, renewal, non-renewal, additional Interest , Reinstatement, automobile insurance documentations.
  • The project has 2 parts: GTB and RTB
  • Grow The Business (GTB): It involved letters development and bug fixing.
  • Run The Business (RTB): It involved handling production incidents.
  • It followed Agile methodology.
  • Role: Quadient Developer
  • Tools: Inspire designer, Inspire Content Manager, Inspire Automation, My SQL, Soap UI
  • Responsibilities: Gathering requirements, Development (Designing workflow, designing layout), Bug fixing , Attending daily standup calls.

Education

Bachelor of Technology - Electronics and Communication Engineering

I.K.Gujral Punjab Technical University, Jalandhar
Punjab
06-2016

HSC -

Kendriya Vidyalaya No.1, Ambala Cantt
03-2012

SSC -

Kendriya Vidyalaya No.1, Ambala Cantt
03-2010

Skills

Tools

  • Inspire Designer
  • Inspire Automation
  • Inspire Interactive
  • Inspire Content Manager
  • SM9- Incident management tool
  • Splunk
  • Postman

Programming Languages

  • Java
  • C

Database

  • My SQL

Accomplishments

  • Monthly Champion award March, 2024
  • Monthly Champion award July, 2023

Certification

  • Inspire Designer Basic
  • Inspire Designer Advance
  • Inspire Interactive Basic
  • Inspire Content Manager Basic
  • Microsoft Certified: Azure Fundamentals AZ900•
  • French A1 Level Badge by Accenture
  • Oracle Certification in Java Programming language using Java SE6

On-shore experience

Went to Netherlands for one sprint in June 2024.

Training

  • Inspire Interactive
  • Inspire designer basic & Advance
  • Inspire Content Manager
  • Core java
  • Android Application Development

Languages

Hindi
First Language
English
Proficient (C2)
C2
French
Beginner
A1

Timeline

Specialist Package Implementation

LTIMindtree
09.2025 - Current

Application Development Senior Analyst

Accenture
03.2022 - 08.2025

Quadient Developer

Belwo pvt ltd.
01.2021 - 03.2021

Quadient Developer

Belwo pvt ltd.
11.2016 - 12.2020

Bachelor of Technology - Electronics and Communication Engineering

I.K.Gujral Punjab Technical University, Jalandhar

HSC -

Kendriya Vidyalaya No.1, Ambala Cantt

SSC -

Kendriya Vidyalaya No.1, Ambala Cantt
Rukmani