Campaign volunteering and editing article editor for an NGO
Hi, I’m
Ruma Khurana, PMP
Senior Manager - Project Management
Faridabad
Summary
- PMP certified project manager with 16 years of experience in project management and operations.
- Proficient in planning, developing and delivering projects effectively and efficiently.
- Expertise in resource management and team building to optimize work processes.
Overview
17
years of professional experience
4
years of post-secondary education
7
Certifications
Work History
EI DesignNoida
Senior Manager - Project Management
08.2021 - Current
Job overview
- Manage and deliver medium to large revenue project within budget and scope for multiple accounts.
- Communicate project plans and progress to key stakeholders and project contributors.
- Develop RAS matrix to define roles and responsibilities for the team unambiguously.
- Monitor contracts and service level agreements to protect development process from unforeseen delays and costs.
- Partner with project team members to identify potential risks and implement mitigation actions.
- Direct changes to project scope and cost and implement appropriate change management processes to keep project variance on track.
- Consolidate vendors and renegotiate contracts to optimize costs.
- Build positive and productive working relationships with customers for business growth.
- Manage out of scope requests and turn them to upsell opportunities.
- Work in tandem with sales team to oversee and create RFP responses, proposals for new business opportunities and achieve sales revenue objectives.
- Analyze revenue distribution, reconciliations and account analysis documents to execute month-end closing.
MPS LtdNoida
Manger - Project Management
03.2018 - 07.2021
Job overview
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives.
- Resolve customers' complaints in an effective and respectful way. Gather error report and communicate customers' feedback on service, technology and product delivery.
- Research new potential growth requirements. Suggest solutions that answer clients’ prerequisites for successful deployment and delivery.
- Maintain, measure, track and analyze key account metrics (Account Capacity Report, Dashboards, Smartsheet project reports, Governance Deck) for projects/accounts.
- Conduct Sales Variance Analysis for identifying an increase/decrease growth of key accounts.
- Maintain professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Monitor and analyze business performance to identify areas of improvement and make necessary adjustments.
- Plan and budget accurately to provide business with resources needed to operate smoothly.
- Onboarded new employees and cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
Lakshya DigitalGurgaon
Project Manager
01.2017 - 01.2017
Job overview
- Serve as a single point of contact between client and the game art development team.
- Managing resource allocation and efficient utilization throughout the lifecycle of the project.
- Responsible for ensuring successful execution of the project within scope, schedule, cost and quality.
- Articulate and appropriate level of communication to stakeholders.
- Regular monitoring of milestones and risks.
- Implement appropriate processes and check points to track development.
- Help the business development team during the pre-sales process by providing estimates and other supporting material.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Monitored project performance to identify areas of improvement and make adjustments.
- Achieved project deadlines by coordinating with contractors to manage performance.
MPS LtdNew Delhi
Project Lead
10.2008 - 01.2016
Job overview
- Plan and execute assigned projects inline with customer expectations & manage end-to-end client engagement.
- Maintain project management processes and disciplines with different stakeholders in the areas of: project schedule; communication management; Author and freelancer liaising, cost/invoice management; issue management.
- Analyze and review project content to ensure compliance to quality. Initiate and follow a counter-measure process if the project becomes off-track.
- Ensure efficient resource management for appropriate utilization at all points of time.
- Maintain tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Manage the estimation portal, data metrics, dashboards and MIS.
- Promote the implementation of best practices across projects.
- Maintain open communication by presenting regular updates on project status to customers.
Aptara Corp New Delhi
Associate Project Manager
10.2006 - 05.2008
Job overview
- Pre-production analysis of the projects and customizing deliverables as per the customer specification.
- Support development of projects' scope, objectives, and budget.
- Maintain & update project/event details, update & track deliverables and meet timelines.
- Monitor live status and search business partner (sites) on the basis of capacity and priority to support all customer service sites.
- Maintain feedback logs and tracking query responses over live chat.
- Create work orders and document billing information.
- Manage floor inventory through setting up quality and quantity limits based on publishing needs.
Education
Institute of Home EconomicsNew Delhi
Bachelor of Science from Food And Nutrition
08.1998 - 08.2002
Skills
E-Learning & Digital project development
undefinedCertification
Project Management Professional (PMP): Certification number – 3390765
Interests
Reading Historical dramas, Sci-fi, anthropological thrillers, fitness and food blogs.
Solving puzzles and playing word riddles
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lean Management: Certificate number – 4198063
03-2023
Agile Scrum Master: Certificate number – 4155594
02-2023
Digital Marketing Strategy: Certificate number – 4139517
02-2023
Business Intelligence Fundamentals: Certification number – 4059250
01-2023
Productivity Framework: Certificate number – 4060857
01-2023
Project Management Professional (PMP): Certification number – 3390765
12-2022
Agile Scrum Foundation: Certification number – 4054637
12-2022
Senior Manager - Project Management
EI Design
08.2021 - Current
Manger - Project Management
MPS Ltd
03.2018 - 07.2021
Project Manager
Lakshya Digital
01.2017 - 01.2017
Project Lead
MPS Ltd
10.2008 - 01.2016
Associate Project Manager
Aptara Corp
10.2006 - 05.2008
Institute of Home Economics
Bachelor of Science from Food And Nutrition
08.1998 - 08.2002
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