Rumana Khan
Senior Associate
Bangalore
Summary
Experienced HR professional with 6+ years in talent acquisition, HR operations, and employee engagement. Proficient in end-to-end recruitment processes, onboarding, performance management, and vendor relationships. Skilled at leading HR projects, partnering with diverse teams, and aligning talent strategies with organizational objectives for improved workforce efficiency.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Senior Associate - HR
Maximus
03.2022 - 10.2024
- Sourced candidates for niche IT roles through multiple channels, including Naukri, LinkedIn, and internal databases.
- Managed recruitment for various business units, from job postings to interview coordination and offer rollouts.
- Conducted clarity meetings with hiring managers to align recruitment needs and expectations.
- Maintained recruitment trackers and facilitated weekend hiring drives.
- Led India Performance Management Process for US-based staff, ensuring alignment with corporate objectives.
- Collaborated with Learning & Development teams to facilitate employee training and career development initiatives.
- Managed onboarding for new hires and subcontractors, ensuring smooth integration into company culture.
- Acted as the key HR point of contact for US-based employees, addressing HR concerns and compliance issues.
- Coordinated performance feedback between client managers and internal leadership for effective employee evaluations.
Recruitment Consultant
Bitstone Infotech
01.2020 - 03.2022
- Handled end-to-end talent acquisition processes, including sourcing, screening, and interviewing candidates.
- Partnered with hiring managers to streamline recruitment processes and ensure timely placements.
- Maintained candidate communication, post-interview feedback, and database management.
Social Media Executive
Paytm
07.2018 - 06.2019
- Managed customer service through social media platforms, addressing queries and complaints effectively.
- Escalated unresolved cases to relevant departments for timely resolutions.
- Logged and analysed customer feedback to provide actionable insights for service improvement.
Brand Expert
Help chat
05.2015 - 10.2015
- Resolved customer queries across banking, insurance, and e-commerce domains.
Pre- & Post-Sales Coordinator
Numeric India (Legrand Group Brand)
09.2010 - 09.2013
- Managed MIS reporting, event coordination, and client interactions.
Recruitment Executive
Pyramid HR Solutions
11.2008 - 09.2010
- Managed end-to-end recruitment, sourcing candidates via job portals like Naukri, Monster, and LinkedIn.
Education
Post-Graduate Certificate in Management - HRD
AIMA
B.A. - Political Science (Hons)
Maitreyi College, University of Delhi
Skills
- End-to-end recruitment
- Talent sourcing and evaluation
- Volume and niche recruitment
- Campus talent acquisition
- Employee Onboarding
- Grievance Handling
- Performance Management
- Workforce engagement
- MIS Reporting
- Onboarding process
- Customer relations
- Experience with applicant tracking systems
Preferred Location
Open to PAN India (Remote)
Disclaimer
I hereby declare that the above information is true to my knowledge and belief.
Value Proposition
- Strategic Talent Acquisition: Proficient in full-cycle recruitment, sourcing niche IT talent, and handling volume hiring through platforms like Naukri, LinkedIn, and internal ATS systems.
- HR Operations & Employee Engagement: Expertise in onboarding, managing employee performance, grievance handling, and facilitating career development programs.
- Vendor & Stakeholder Management: Skilled in coordinating with vendors and leadership teams to ensure seamless recruitment, compliance, and workforce management.
- Data-Driven Solutions: Adept at MIS reporting, performance tracking, and streamlining HR processes for efficiency.
Timeline
Senior Associate - HR
Maximus
03.2022 - 10.2024
Recruitment Consultant
Bitstone Infotech
01.2020 - 03.2022
Social Media Executive
Paytm
07.2018 - 06.2019
Brand Expert
Help chat
05.2015 - 10.2015
Pre- & Post-Sales Coordinator
Numeric India (Legrand Group Brand)
09.2010 - 09.2013
Recruitment Executive
Pyramid HR Solutions
11.2008 - 09.2010
B.A. - Political Science (Hons)
Maitreyi College, University of Delhi
Post-Graduate Certificate in Management - HRD
AIMA
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