Ruma Pradhan
Bangalore South
Summary
Experienced Program Manager with over 18+ years of work experience in Network Services and IT Infrastructure, Finance projects and Client Service. Highly motivated professional with core competency in Project Management / Program Management and extensive experience in leading large complex programs / projects involving cross functional team. Dedicated and enthusiastic professional, a self-learner and proficient at building and maintaining professional relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Director, Projects
Microland Limited
07.2025 - Current
- Manage project budgets, ensuring financial accountability and efficient use of resources while adhering to financial constraints.
- Ensure all project deliverables meet established quality standards and requirements, conducting regular reviews and audits.
- Identify opportunities for process improvements within project management methodologies and implement best practices to enhance efficiency.
- Leading and mentoring project teams, fostering a collaborative environment that encourages innovative thinking and professional development.
- Led cross-functional teams to drive strategic initiatives and achieve organizational goals.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
- Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Senior Project Manager / Program Head
Microland Limited
04.2019 - 06.2025
- Accountable for managing multiple projects (Waterfall & Agile projects as a Project Manager and Scrum Master) -Network/Infra projects (DDoS; IPv6 assessment, IoT projects; Deployment of Printers), Platform Infra project, (EOL tech refresh projects, decommission projects) AIOps projects (Automation, Oracle Java Remediation), Transformation projects (HPUX Ignite solution), Finance project (ERP BW upgrade; Payment platform migration) and Housing hub projects (Set up of new housing hub; Kiosk set up)
- Developed project charter/ PID/ SWB, project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Accountable for Procurement and third part vendor management.
- Managed documentation and preparation of executive reports for senior management (client & internal).
- Documentation of project implementation notes, progress, technical details along with Transition Manager to ensure smooth hand off to the operation team.
- Build and maintain the project plan, project schedule (MSPS), resource allocation and expenses for each project.
- Led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Facilitated daily scrum, stand up meeting, monitoring project backlogs and ensuring correct/current reflection of the sprint status.
- Worked closely with Product owner in documenting User Stories and acceptance criteria.
Senior Project Manager
DXC Technologies
06.2018 - 03.2019
- Build and maintained the project plan and featured roadmap for the phased delivery of the new platform to the business and its key clients & end users.
- Deliver migrations of 4 Data Center to 2 Data Center within schedule, scope and budget as designed in migration strategies.
- Create best practice detailed migration plan utilizing work breakdown structure (WBS) to establish critical path, agree upon milestone-deliverables and resource plan according to cloud migration strategy.
- Lead identification of risks, actions and issues through proactive communication and collaboration with stakeholders and various team.
Project Manager
Hewlett Packard Global Soft Limited
04.2011 - 12.2014
- Individually managed and delivered large scale projects like SCCM migration, Print Q migration, Decommission and disposal, Installation, Server build projects for various HP clients across globe.
- Managed project budget of $100M+ ensuring company received best solution, minimized risk and reduced cost of maintenance/operation of servers.
- Creating project plan, project schedule, resource allocation, risk & issue management for each project.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Met project deadlines without sacrificing build quality or workplace safety.
Assistant Team Leader
Zensar Technologies
08.2007 - 03.2011
- Working as AR for US client.
- Handling 11i Credit holds for dealers.
- Handling AR Transaction request Form and Credit History request Form.
- Involved in lots of training activities to polish new candidates in process Knowledge.
- Have received best support award from Danaher Corporations.
- Built strong relationships with customers through positive attitude and attentive response.
- Initiated timely response to emails, voicemails and written correspondence.
- Coordinated weekly meetings for internal and external groups.
HR/Administrator
Tata Blue Scope Steel Ltd
08.2006 - 07.2007
- Coordinate interviews and formalities of new joiners.
- Maintaining KRA of employees.
- Maintaining monthly time sheet of employees.
- Handling employees exit formalities and ensuring every document is submitted to respective departments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Commerce - Marketing Management
Pune University
PuneSkills
- IT Project Management
- Communication Management
- Vendor Management
- Stakeholder Management
- Portfolio profit margin
- Finance Management
- Schedule Management
- Data Management
- Flexible and Adaptable
- Program Management
Certification
- PMP-Project Management Professional, 2049373
- CSPO-Certified Scrum Product Owner, 838812
- CSM-Certified Scrum Master, 838812
- ITILv3- Information Technology Infrastructure Library Version 3, 1202-311512093
Timeline
Associate Director, Projects
Microland Limited
07.2025 - Current
Senior Project Manager / Program Head
Microland Limited
04.2019 - 06.2025
Senior Project Manager
DXC Technologies
06.2018 - 03.2019
Project Manager
Hewlett Packard Global Soft Limited
04.2011 - 12.2014
Assistant Team Leader
Zensar Technologies
08.2007 - 03.2011
HR/Administrator
Tata Blue Scope Steel Ltd
08.2006 - 07.2007
Bachelor of Commerce - Marketing Management
Pune University