RUMMAN AHMED CHOUDHURY

VILL/ PO BRAHMANSHASAN PS/ DIST –KARIMGANJ ASSAM

Summary

I have one month experience as a Store Manager from Belgian Waffle. I have done more work.

I have 3 year experience as a Pizza Hut from (Bangalore),
1 year experience as a Sales-man from Saudi Arabia,
more than 4 year experience as a Showroom Incharge in Al Haramain Perfumes from (Dubai)
Platinum level in Dominos Pizza for a period of 2 year experience
Three year experience as a Cafe Assistant Manager in Chaayos and lastly
Currently Working as a Store Manager in The Belgian Waffle.

Adaptable Store Manager with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.

Overview

years of professional experience

Work History

Belgian Waffle

Store Manager

10.2023 - Current

Job overview

Reorganised sales floor to improve visual merchandising displays.
Facilitated positive purchasing decisions by sharing product knowledge with customers and making personal recommendations.
Fostered positive relationships with customers and suppliers.
Prepared rotas and administered payroll for large store.
Enthusiastically interacted with customers and executive leaders to boost sales and team morale.
Forecasted sales performance to efficiently budget and order stock.
Built store brand through successful advertising and visual merchandising strategies.
Prepared sales reports and reconciled accounts with strong finance management skills.
Led branch to achieve maximum sales within territory, exceeding revenue forecasts.
Trained and supervised team to deliver on store sales targets.
Managed cash and reconciled tills with rigorous security measures.
Generated repeat business through exceptional customer service.
Prioritised in-store sanitation, safety and health by raising standards and conducting regular inspections.
Improved store ranking by identifying performance gaps.
Developed new promotions and product lines to exceed sales targets.
Resolved complex customer enquiries, disputes and complaints.
Strengthened team performance by attracting and developing top talent.

Chaayos

Cafe Assistant Manager

07.2018 - 09.2023

Job overview

Facilitated enjoyable customer experience by providing friendly, attentive and proactive customer service.
Kept all utensils, dishes and glasses clean and ready for customer use.
Cleaned and inspected food preparation areas against safe and sanitary food-handling criteria.
Cross-trained as waiter to support changing team needs and maintain consistent service quality.
Maintained neat and organised food storage areas to increase team efficiency.
Demonstrated understanding of best practices and safety regulations involved in food preparation.
Maintained hygiene cafe environment by cleaning tables, chairs and public areas after use.
Stored food according to safety procedures, protecting from spoilage and preventing waste.
Used clever upselling techniques to add drink and food items when taking customer orders.
Prepared drinks for customer orders such as coffees, teas, speciality drinks and cold beverages.
Cleaned dishes, glasses and cutlery after use, using manual washing techniques, polishing and dishwashers.
Proactively communicated daily specials and promotions to customers while taking orders.
Removed waste and inadequate food items regularly to keep work spaces neat and clean.

Education

12th passed

Skills

Results-based leadership
Inventory control
Sales management
Promotional campaigns
Customer experience
Payment processing
Team leadership
Basic knowledge in computer
Internet
Sales team motivation
Hard worker
Positive attitude
Good communication
Store Merchandising
Hourly Shift Management
Shift Scheduling
Retail Inventory Management
Operations Management
Personnel Development
Competitor Monitoring
Team Development
Customer Service Management
Employee Training
POS Systems
Store Opening and Closing
Team Building and Leadership

Sales Strategies
Staff Management
Store Displays
Work Planning and Prioritization
Team Leadership
Customer Response
Performance Reviews
Outstanding Communication Skills
Customer Relations
Sales Expertise
Problem-Solving
Order Management
Vendor Management
Operations
Staff Supervision
Cash Management
Flexible Schedule
Sales Professional
Inventory Control
Customer Service
Accurate Cash Handling
Opening and Closing Procedures
Store Operations
Employee Scheduling
Problem Solving

Languages

Hindi, Arabic, Bengali, Tamil

First Language

English

Upper Intermediate

Timeline