Rupa Radhakrishnan
Finance Professional
Ghaziabad
Summary
As a seasoned financial service professional and certified GB expert, I possess over 20 years of industry experience in banking, finance, and shared services. I have been pivotal in spearheading SCM activities for a leading CPG client for the past seven years. My proactive approach has resulted in driving Six Sigma and Kaizen projects, leading to significant enhancements in key business outcomes and productivity. My effective leadership style has enabled me to successfully transition numerous processes and stabilize operations for global clients. I have also played a pivotal role in driving transformation and innovation projects, which have delivered process efficiencies, enhanced productivity, and ensured business excellence.
Overview
24
24
years of professional experience
Work History
Global Process Owner - Order to Bill
Diageo Business Services
10.2024 - Current
- Provided team leadership and direction, fostering a culture of collaboration and continuous improvement.
- Enhanced overall product quality by enforcing rigorous quality control procedures.
- Championed adoption of new tools or methodologies within the organization; provided training as needed to ensure successful implementation.
- Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals.
Senior Manager
Accenture
08.2011 - 10.2024
- As an OTC Transformation Lead:
- Led transformation efforts for OTC process, driving strategic initiatives through the implementation of Celonis and Creative AI-driven intelligent and predictive dashboards.
- Oversaw client workstreams to identify revenue leakage opportunities and supported platform deployments on Elimica (Omprompt) and HRC (High Radius).
- Part of Gen AI and Hyperautomation implementation project teams and delivered presenting prototypes for Order to Cash processes – Deduction and Query Management.
- Achieved productivity targets for the team and implemented process improvements through Project Management Methodology (PMM) study.
- Cultivated a Lean and Six-Sigma culture within the Operations team through the use of heat mapping exercises, VSM's, DMAIC trainings, and transformational tools such as 2x2 metrics, cost-benefit analysis, FMEA's, and RACI.
- Successfully drove numerous initiatives resulting in increased efficiency and cost savings.
- As an OTC Operations Tower lead:
- Managed clients & people for the AMEA region (17 countries)
- Order Management domain expert and core member of OTC capability team and defining & executing best practices on Supply Chain space
- Led successful mega transitions of 7 major countries for AMEA.
- Orchestrated the design and implementation of major export processes.
- Developed and executed controls to ensure seamless operation and optimal efficiency.
- Spearheaded the establishment of a Center of Excellence (CoE) to drive continuous improvement.
- As an RTR Tower Lead:
- Established robust treasury accounting, financial control, and business control processes.
- Oversaw inter-company lead, fixed asset accounting, bank reconciliation, and GL accounting functions.
Senior Accounts Executive
Varun Beverages (Intl) Ltd. (Franchise of Pepsi)
07.2010 - 05.2011
- Led monthly budget submissions, guaranteeing precision and adherence to company regulations
- Conducted rigorous monthly bookkeeping reconciliation, detecting and resolving inconsistencies
- Oversaw inventory reconciliation to uphold precise inventory levels and maximize cost-effectiveness
- Produced comprehensive cost and yield reports on a monthly and weekly basis to enable informed decision-making.
- Managed regulatory reporting for HO, ensuring compliance with financial and legal obligations.
Senior account executive
Jenson & Nicholson Financial Services Ltd
10.2008 - 12.2010
- Execute daily accounting operations and ensure accurate preparation of bank reconciliations.
- Provide support to the finance director by preparing detailed schedules for the finalization of accounts.
- Develop and maintain strong relationships with clients, providing exceptional customer service and managing client accounts with a results-driven approach.
- Analyze financial data and generate reports to identify opportunities for increased efficiency and profitability.
- Collaborate with cross-functional teams to develop and implement strategic initiatives that align with business objectives.
- Utilize advanced accounting knowledge and software proficiency to streamline processes and improve overall financial performance.
Advanced Financial Analyst
Mphasis- An HP Company
02.2007 - 06.2010
- Conducted month-end closing cycle, forecasting, variance walks, cost center analysis, and Profit and Loss analysis for Rolls Royce, a prime UK client, in my role as an Advanced Financial Analyst.
- Managed the UK transition process under the Business Management team and led a pilot batch of 15 from selection to training, achieving a successful launch on schedule despite various challenges.
- Conducted SOX compliance testing on two major revenue lines in accordance with UK GAAP policies since February 2007.
Accounts & finance executive
Jataayu Software Private Limited
06.2004 - 12.2005
- Spearheaded the finalization of accounts for multiple branches and subsidiaries, ensuring accuracy and compliance with regulatory guidelines.
- Managed TDS accounting and filing of returns, maintaining meticulous records to minimize errors and maximize efficiency.
- Oversaw fixed asset accounting and maintenance of FA register, ensuring accurate and up-to-date records of company assets.
- Streamlined the handling and settlement of tour bills and other entitlements for all employees, ensuring timely and accurate reimbursement.
- Facilitated External and Internal Audits, providing comprehensive support and ensuring compliance with auditing standards.
- Prepared various analytical reports for Board Meetings and Due Diligence Reports for investing companies, utilizing data analysis skills to provide valuable insights and recommendations.
Financial consultant
Gorakhpur Resources Limited (Consgn.Agents for Maihar Cement – Birla Group)
07.2003 - 12.2003
- Finalized the Books of Accounts for the financial year 2002-03 with meticulous attention to detail and accuracy
- Implemented and ensured compliance with taxation norms, leading to successful submission of IT returns for both the Company and Individual/HUF Partners
- Managed the overall accounting process on a daily basis, demonstrating exceptional organizational and analytical skills
Associate Consultant - Testing Executive
Polaris Software Lab Limited
08.2002 - 05.2003
- Spearheaded the Online Banking Project for Citibank, overseeing the 'CitiDirect' platform
- Managed the Trade section of the banking software, ensuring smooth operations and optimal performance
- Authored comprehensive test cases to evaluate various scenarios, with a keen eye for identifying and reporting bugs through ticketing
- Upheld strict Quality Control standards for all product delivery, maximizing client satisfaction and retention
Retail Executive
HDFC Bank Ltd- Chennai
09.2001 - 07.2002
- Spearheaded the Personal Banker role, consistently exceeding sales goals through effective lead generation and conversion strategies
- Maintained accurate registers and prepared comprehensive MIS reports for monthly Branch Manager reviews
- Ensured timely delivery of all branch deliverables by effectively managing custodianship responsibilities
Education
Bachelor of Commerce (Hons) | B-Com - Accounting Hons
Kolkata University
04.1999
Finance | Post Graduate Diploma of Business Administration - undefined
Symbiosis Institute
07.2004
Costing | CMA - undefined
Institute of Cost and Management Accounting
06.2001
Commerce | 12th Grade - undefined
West Bengal of Senior Secondary Education
05.1996
10th Grade - undefined
West Bengal Board of Secondary Education
04.1994
Skills
Networking
Interests
Exploring Distant Lands, Getting Lost in a good book, Capturing moments, Feeling the music, Every kind of sport, Grooving to a classical dance form- Bharatanatyam, Reciting Sanskrit Shloka
Accomplishments
- Green Belt Certified
- CFO Award
- Steward of the Year
- Best Retention Manager
- Multiple Bravos and Client Recognitions
Social Media
@rupa.radhakrishnan
Timeline
Global Process Owner - Order to Bill
Diageo Business Services
10.2024 - Current
Senior Manager
Accenture
08.2011 - 10.2024
Senior Accounts Executive
Varun Beverages (Intl) Ltd. (Franchise of Pepsi)
07.2010 - 05.2011
Senior account executive
Jenson & Nicholson Financial Services Ltd
10.2008 - 12.2010
Advanced Financial Analyst
Mphasis- An HP Company
02.2007 - 06.2010
Accounts & finance executive
Jataayu Software Private Limited
06.2004 - 12.2005
Financial consultant
Gorakhpur Resources Limited (Consgn.Agents for Maihar Cement – Birla Group)
07.2003 - 12.2003
Associate Consultant - Testing Executive
Polaris Software Lab Limited
08.2002 - 05.2003
Retail Executive
HDFC Bank Ltd- Chennai
09.2001 - 07.2002
Finance | Post Graduate Diploma of Business Administration - undefined
Symbiosis Institute
Costing | CMA - undefined
Institute of Cost and Management Accounting
Commerce | 12th Grade - undefined
West Bengal of Senior Secondary Education
10th Grade - undefined
West Bengal Board of Secondary Education
Bachelor of Commerce (Hons) | B-Com - Accounting Hons
Kolkata University
Similar Profiles
Raghuram JosyulaRaghuram Josyula
Junior Manager at Diageo Business ServicesJunior Manager at Diageo Business Services
Mohammed FarhanMohammed Farhan
IT RISK & CONTROLS SENIOR SPECIALIST at DIAGEO BUSINESS SERVICESIT RISK & CONTROLS SENIOR SPECIALIST at DIAGEO BUSINESS SERVICES
Venkatesh SubramanianVenkatesh Subramanian
Consultant at Diageo Business ServicesConsultant at Diageo Business Services
Sumit Singh BishtSumit Singh Bisht
Software Support Engineer at Nippon Data System Ltd.Software Support Engineer at Nippon Data System Ltd.
Tushar ThakurTushar Thakur
Senior Associate PMO at Magic EdTechSenior Associate PMO at Magic EdTech