Rupak Nagar
Chandigarh
Summary
Results-driven sales professional with over8 years of cross-industry experience spanning share markets, real estate, digital marketing, and banking. Skilled in building strong relationships with multicultural clients from India, the USA, Australia, the UK, and New Zealand. Diverse experience has honed the ability to understand and adapt to different client thought processes, effectively handle their queries, and provide tailored solutions. Acquired deep knowledge across multiple industries, enabling strategic insights and informed decision-making.
Overview
9
9
years of professional experience
Work History
Business Development Manager
iMARK Infotech Pvt. Ltd.
09.2022 - Current
- Developed customized digital marketing strategies tailored to specific client objectives, focusing on campaign optimization and measurable results
- Executed upselling and cross-selling techniques, leading to increased revenue streams and improved customer retention
- Proficient in using tools like SEMrush, Basecamp, and Bitrix to enhance project management, performance tracking, and client collaboration
- Skilled in data analysis, audience targeting, ROI analysis, and delivering insights for improved marketing performance
- Expertise in KPI management, content optimization, and A/B testing to drive success in digital marketing campaigns
Business Development Representative
Netgains Network Solutions Pvt. Ltd.
03.2021 - 04.2022
- Conducted telemarketing campaigns for Bitcoin and virtual currency sales, generating high-quality leads and driving sales conversions in the cryptocurrency market
- Built and maintained a detailed client database for tailored marketing efforts, ensuring targeted outreach for cryptocurrency investments and digital asset sales
- Designed persuasive business proposals to showcase the value of cryptocurrency trading, blockchain technology, and digital wallet management, effectively addressing client needs in Bitcoin and virtual currency markets
- Utilized expertise in cryptocurrency exchange platforms and crypto market analysis to provide clients with accurate, up-to-date information and facilitate initial coin offering (ICO) sales
- Ensured KYC compliance and followed AML regulations while conducting client acquisition and virtual currency sales
- Leveraged strong client relationship management skills to retain customers and upsell cryptocurrency products, driving revenue and ensuring long-term satisfaction
Virtual Relationship Manager
HDFC Bank Limited
03.2018 - 12.2020
- Surpassed sales goals for third-party products (TPP), assets, and card offerings, consistently delivering exceptional results
- Maintained comprehensive client records, ensuring consistent follow-up, relationship management, and customer satisfaction
- Earned recognition as Top VRM for outstanding sales performance and exemplary client service
- Successfully sold a diverse portfolio of financial products, including auto loans, credit and debit cards, personal loans, home loans, gold loans, and mortgages
- Additionally, specialized in offering commercial vehicle finance, retail business banking solutions, and both savings and current accounts, catering to varied client needs and financial goals
Relationship Manager
Proptiger.com
09.2017 - 03.2018
- Converted leads into successful sales by offering personalized property investment solutions tailored to client needs
- Provided end-to-end support for clients, including home loan facilitation, contract negotiation, and post-sales services
- Leveraged expertise in market analysis, client relationship management, and real estate sales to ensure client satisfaction and repeat business
- Utilized tools like Multiple Listing Service (MLS) and CRM software to manage property listings and client interactions efficiently
- Demonstrated strong skills in customer service, deal closing, and time management, ensuring seamless transactions and superior client experiences
Relationship Manager
Kotak Securities Ltd.
07.2015 - 04.2017
- Acquired new clients and delivered customized investment solutions aligned with their financial goals, including demat account opening, stock market trading, and portfolio management
- Delivered timely market updates to optimize client portfolios, providing insights on equity sales, mutual funds, and securities trading to ensure long-term client satisfaction
- Facilitated savings account opening, current account opening, and financial planning to enhance client wealth management strategies
- Used trading platforms and demat account software to manage account onboarding and ensure smooth account maintenance
- Demonstrated expertise in KYC compliance and regulatory guidelines, including SEBI and RBI regulations, ensuring transparent and compliant transactions
- Leveraged strong client relationship management skills to increase client retention, upselling investment products, and meeting sales targets
Education
Master of Business Administration (MBA) - Finance
Sikkim Manipal University
01.2014
Bachelor of Commerce (B.Com) - undefined
Gujarat University
01.2011
Skills
- Strategic Sales Planning
- Lead Generation & Prospecting
- Consultative Selling
- Revenue Growth Strategies
- Client Relationship Management
- Cross-Selling & Upselling
- Customer Retention Strategies
- Sales Pipeline Management
- Business Development
- Sales Presentations & Closing Techniques
Awards
Significant Contributor Award – HDFC ERGO (Q22019) and Aditya Birla General Insurance (Q22020)., Highest Performance Award – Max Bupa General Insurance (Q12020)., Recognized for Highest Bill Pay Registrations – HDFC Net Banking (2018)., Winner of Bull Run Contest – Demat Accounts (Virtual Gujarat Region, May2019).
PERSONAL DETAILS
Languages: English, Hindi
Timeline
Business Development Manager
iMARK Infotech Pvt. Ltd.
09.2022 - Current
Business Development Representative
Netgains Network Solutions Pvt. Ltd.
03.2021 - 04.2022
Virtual Relationship Manager
HDFC Bank Limited
03.2018 - 12.2020
Relationship Manager
Proptiger.com
09.2017 - 03.2018
Relationship Manager
Kotak Securities Ltd.
07.2015 - 04.2017
Bachelor of Commerce (B.Com) - undefined
Gujarat University
Master of Business Administration (MBA) - Finance
Sikkim Manipal University
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