RUPAL AGRAWAL
Software Engineer
Pune
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
12
12
years of professional experience
1
1
Language
Work History
Production Support Lead
Wipro
Pune
02.2022 - Current
- Managed internal operational standards and productivity targets.
- Reviewed customer feedback and developed strategies to improve product quality.
- Managed team of 3 production associates, overseeing productive production processes and meeting all deadlines.
- Resolved issues quickly to maintain productivity goals.
- Scrutinized production output and identified areas for improvement.
- Analyzed production data and prepared reports for senior management.
Senior DevOps Engineer
HSBC Software Development (India) Private Limited
Pune
10.2016 - 02.2022
- Project – Rate Surveillance
- The goal of this project is to perform a check on all the trades that are performed for the bank for accuracy of the trade price on which the transaction is performed and alert any type of suspicious activity
- Working as a POD lead for my team, helping them in Day to day BAU activities
- Worked as developer, on code enhancements and process tuning tasks
- Worked on handling DB deadlock and space issues
- Less than 48 hours, code fixes for the issues hampering BAU activities.
- Applied automated testing solutions for unit, integration and system testing.
Project – Sanctions
Cognizant Technology Solutions
11.2015 - 09.2016
- One of the Major banks of the world and one of the biggest accounts of the company in banking domain
- Project is to mark the politically corrupt people and generate proper alerts for the customer so that business can take proper actions as per the
- Business Rule
- Managed the normal functioning of all environments
- Monitored the source feeds and quick fixes
- Analysis of any unseen issues and reporting it to higher level teams if a code fix is required.
Loader
Tata Consultancy Services
12.2011 - 11.2015
- A big name in the world in providing business insights
- It studies the consumers in more than 100 countries to provide the most complete view of trends and habits worldwide
- It helps the clients by providing insights to grow business in most profitable direction
- Creation of script decode the files generated
- Automated scripts creation to fetch data
- Monitoring the functioning of these scripts
- Development of new parallel processes for monitoring.
Education
B.E - Electronics and Telecommunication Engineering
GPA: 7.1
Skills
Unix, PL/SQL (Oracle/MySQL/Sybase)
Additional Information
- 9+ years of overall IT experience of working in Banking domain (6 years) and in Retail domain for 4.5 years. Current role of function Devops lead.
Hobbies
Have deep interest in writing poetry, have performed on some social levels.
Sketching, Painting, Music are some of my other interests.
Timeline
Production Support Lead - Wipro
02.2022 - Current
Senior DevOps Engineer - HSBC Software Development (India) Private Limited
10.2016 - 02.2022
Project – Sanctions - Cognizant Technology Solutions
11.2015 - 09.2016
Loader - Tata Consultancy Services
12.2011 - 11.2015
SSCET - B.E, Electronics
and
Telecommunication
Engineering
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