Dynamic Technical Consultant with extensive experience at Orange Business, excelling in Microsoft Teams administration and call quality troubleshooting. Proven ability to enhance user experience through effective PowerShell scripting and network performance analysis. Strong collaborator with a focus on operational efficiency and customer relationship management, ensuring seamless communication across platforms. Seasoned Technical Consultant with deep understanding of business and technical requirements analysis, project management, and end-to-end system life cycle development. Have previously led successful software solutions deployment projects, consistently meeting professional objectives. Strengths include strong analytical abilities, problem-solving skills, and proficiency in a variety of programming languages. Notable for improving operational efficiency in past roles through innovative IT solutions implementation.
• Microsoft Certified: Teams Administrator Associate (MS-700)
• Microsoft Certified: Azure Fundamentals (AZ-900)
• Microsoft Certified: Azure Networking Technologies (AZ-700)