Rupali Gawade
Mumbai
Summary
Highly analytical Business Analyst with background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels. Proven track record of improving operational efficiency and driving growth by successfully implementing innovative strategies and process improvements.
Overview
10
10
years of professional experience
Work History
Business Analyst
Accenture Solutions PVT LTD
10.2019 - Current
- Working/Interacting with client, stakeholder management team and CRMs to deliver services in order take decisions on bidding and provide the best possible deal to the client and execute the contracts
- Expertise in analytical skills
- Involved in multiple processes to manage stakeholders, grooming new team members, ensuring to delivered quality work to meet SLA
- Along with BAU parts handling Escalations of market regions, Process improvements, Automation ideas, Client Savings, Global productivity hub to maintain the team's attendance and productivity
- Handling CRM's special request Adhoc's
GIS Analyst
Accenture Solutions PVT LTD
Mumbai
03.2018 - 08.2019
- Expertise in New Dev FTTP, FTTB, FTTC and CFR Networks
- Involved in multiple processes responsible for Managing Onshore Stakeholders and Grooming New Team Members & Ensuring to Delivered error less sites with higher Quality within Green-SLA
- Building networks for FTTP and FTTB into GIS based tool Spatial Net, Auto CAD in Coordination with Field Engineers on Site during Construction
- End to End understanding of FTTP, FTTB and delivering the Jobs with 100% Quality
- Detail understanding of New development MDU Sites of NBN Co and Designing the same with different scenarios in Spatial Net
- Designing of PDH, CTL, ICD, FCD, FDT and NTD (Customer End Device)
- Doing Physical Splicing for Cables and Tracing each path till Central Office
- Interactions Field Engineers to complete the task as Designed and Solving their concerns related to the Construction work plans and Permit drawings to seek approval from local authority
- Root Cause Analysis for Internal and External errors
Network Support Engineer
IT Source Technologies
Mumbai
03.2015 - 02.2018
- Company Overview: Client - Tikona Broadband services
- Experienced networking in remote monitoring of client end connectivity via various tools ( Flex master , Zone director and telnet )
- To check the bandwidth and transmission of various Access points as well as the customer premise devices
- To provide end to end resolution on customer queries for their technical issues
- Client - Tikona Broadband services
Education
BE - Electronics & Telecommunications
Mumbai University
Mumbai08.2013
Diploma - Electronics & Telecommunications
MSBTE
SCC -
MSBTE
Skills
- Interpersonal Skills
- Verbal Skills
- Written Skills
- Presentation Skills
- Communications Skills
- Business process improvement
- Cost-benefit analysis
- Business solutions development
- Multitasking and organization
- Quality assurance
- Analytical thinking
- Verbal and written communication
- Reporting and documentation
- Team collaboration
- Workflow Analysis
Hobbies and Interests
- Drawing
- Dancing
- Listening Music
Accomplishments
- Award of Excellence
- Received Spark recognition from the client
Timeline
Business Analyst
Accenture Solutions PVT LTD
10.2019 - Current
GIS Analyst
Accenture Solutions PVT LTD
03.2018 - 08.2019
Network Support Engineer
IT Source Technologies
03.2015 - 02.2018
BE - Electronics & Telecommunications
Mumbai University
Diploma - Electronics & Telecommunications
MSBTE
SCC -
MSBTE