RUPALI GAWAS

Payroll Operations & Compliance Responsibilities (India & Singapore)

• Coordinate with stakeholders to collect payroll input files for India and Singapore payroll processing.
• Review, validate, and consolidate all payroll inputs into a standardized payroll input template.
• Prepare payroll upload files, upload data into SAP, and coordinate with the payroll vendor for payroll processing.
• Reviewed payroll output files from vendor, identified discrepancies, and resolved queries to ensure accurate payroll processing.
• Initiate employee salary payments and statutory tax liability payments within defined timelines.
• Perform payroll accounting activities, including payroll posting and liability GL clearing.
• Prepare post-payroll reports and provide necessary information to the Finance team for accounting and reconciliation purposes.
• Monitored and cleared payroll-related liability GL accounts, ensuring accuracy and integrity of financial records.
• Reconcile eTDS files received from the payroll vendor and ensure compliance with tax requirements.
• Track and monitor monthly and quarterly statutory submissions with the payroll vendor to ensure timely and accurate compliance.
• Review pension contribution files and upload them to the relevant statutory portals.
• Maintain and update payroll process documentation, ensuring procedures remain current and compliant.
• Supported internal and external audits by providing comprehensive payroll documentation and information to Finance and APAC payroll teams.
• Ensure payroll operations are executed accurately, compliantly, and within established service-level timelines.

Payroll Operations, Payments & Process Improvement Responsibilities

• Process off-cycle payroll payments for monthly and weekly employees through CHAPS, ensuring timely and accurate disbursement.
• Manage Restricted Stock Unit (RSU) payment processing for employees in accordance with company policies and payroll requirements.
• Resolve payroll-related tickets and queries received from HR, employees, and other payroll teams, prioritising requests based on urgency and business impact.
• Automate manual and repetitive payroll processes using Excel VBA macros to improve efficiency, accuracy, and productivity.
• Met payroll processing deadlines and adhered to established Service Level Agreements (SLAs) for ticket resolution and defect management.
• Utilise internal payment and workflow management tools, including Pega and Kyriba, to process payroll and related financial transactions.
• Leverage advanced Excel functionalities and country-specific payroll applications to ensure efficient and accurate payroll administration.
• Maintain operational logs and documentation in compliance with Quality Management System (QMS) requirements.
• Identify process gaps and improvement opportunities, recommend solutions, and support the implementation of client-specific and standard process enhancements.
• Contributed to continuous improvement initiatives that increased process efficiency, strengthened controls, and enhanced service delivery quality.
• Ensure compliance with internal controls, company policies, and regulatory requirements throughout payroll and payment processing activities.

Global Payroll Processing & Compliance Responsibilities (South Africa & Norway)

• Managed end-to-end payroll processing for 300+ employees across South Africa and Norway, ensuring accuracy, compliance, and timely payroll delivery.
• Prepared payroll comparison reports for entities, analysing Gross-to-Net and Net-to-Gross calculations, payroll variances, tax computations, and final payroll outputs.
• Calculated and processed holiday pay accruals, payments, and deductions for Norway payroll in accordance with local labor regulations and company policies.
• Distributed employee payslips through official email channels following payroll finalisation while maintaining confidentiality and data security.
• Processed Full and Final Settlements (FnF) for employee transfers and terminations, including ESOP calculations and related payroll adjustments.
• Ensured timely completion of monthly, semi-annual, and annual statutory compliance activities and coordinated submissions to relevant authorities.
• Generated and released year-end salary certificates and other statutory payroll documents to employees within prescribed timelines.
• Researched local payroll legislation and compliance requirements, providing payroll impact assessments and guidance notes for stakeholders.
• Resolved payroll-related queries and issues received from clients and employees within defined turnaround times (TAT), maintaining high service standards.
• Provided payroll documentation, reports, and supporting evidence for internal and external audit requirements.
• Updated payroll process manuals, standard operating procedures (SOPs), and documentation to ensure operational consistency and compliance.
• Collaborated with internal stakeholders, payroll vendors, HR teams, and finance teams to support seamless payroll operations and continuous process improvements.

Payroll Processing & Statutory Compliance Responsibilities

• Compiled, validated, and processed payroll information in accordance with defined payroll policies, procedures, and pay logic.
• Managed end-to-end payroll processing, including salary data entry, employee master data maintenance, payroll input updates, revisions, reconciliations, and payroll validation.
• Ensured accurate and timely salary payments to employees through effective payroll preparation and quality checks.
• Prepared and delivered monthly payroll reports, variance analysis reports, manpower reports, and MIS reports within agreed client timelines.
• Maintained payroll records and documentation in accordance with standard operating procedures and compliance requirements.
• Managed physical and electronic records of payroll inputs, reimbursement claims, income tax declarations, and investment proof submissions.
• Organized and archived year-end payroll documentation for client handover.
• Administered statutory compliance activities for client organizations and coordinated with internal teams to ensure timely regulatory filings.
• Consistently met payroll processing deadlines and client service commitments while maintaining high levels of accuracy.
• Resolved payroll-related queries through email and issue-tracking systems, ensuring prompt closure of employee and client concerns to enhance satisfaction.
• Prepared and reviewed Full and Final Settlement (FnF) calculations for terminated employees, ensuring compliance with company policies and statutory requirements.
• Prepared base data and supporting reports for statutory returns, including Provident Fund (PF), Employee State Insurance Corporation (ESIC), and e-TDS filings.
• Maintained monthly payroll processing checklists and ensured timely submission to Team Leads and Unit Leads for governance and control purposes.
• Collaborated with internal departments by providing payroll-related information required for PF, Professional Tax (PT), TDS, ESIC, and other statutory processes.
• Ensured accurate and timely distribution of payroll outputs, including payslips, tax worksheets, Full and Final Settlement documents, and statutory reports to authorized stakeholders.
• Supported payroll audits and compliance reviews, contributing to process improvements that strengthened operational efficiency and service quality.