Rupali Jindam
SAP IS Retail consultant
Pune,MH
Summary
Adept Senior SAP IS Retail Consultant with a proven track record at Capgemini, enhancing customer satisfaction and streamlining retail operations.
Excelled in problem-solving and teamwork, significantly improving process efficiency. Skilled in ABAP programming and pricing strategies, demonstrating leadership and expert knowledge in retail solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Senior SAP IS Retail Consultant
Capgemini
07.2024 - Current
- Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
- Quickly responded to inquiries from customers via phone or email, providing them with accurate product information and expert advice.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Working on Pricing condition types, procedures.
- Retail pricing - Created pricing condition using VK11 and VK12. Use of condition type VKP0 and VKA0.
- Monitoring the Advanced Pricing Jobs.
Senior Consultant
Apprisia Consulting
04.2021 - 06.2024
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Providing support in IDoc Monitoring - Handling WPUBON, WPUUMS, ORDRES IDoc, and SAP Archiving Object.
- Assortment listing - Use of transaction WSM3.
- Creation of Site/Plant master - Done using transaction WB01.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Worked on Archiving Objects.
Associate Consultant
Zeteo Consulting (Currently Named as Apprisia)
08.2018 - 03.2021
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Creating ABAP reports, i.e., classical, ALV, and interactive reports.
- Worked on creating ABAP dictionary objects, search help, lock objects, data elements, and domain.
- Worked on module pool programming.
- Worked on IDoc Monitoring.
Education
Master of Computer Applications - Computer
Distance Learning Mumbai University
Mumbai, India 04.2001 -
Bachelor of Science - IT
Patkar College
Goregaon, India 04.2001 -
High School Diploma -
Abhinav College
Bhayandar, India 04.2001 -
SSC -
Lokamanya Vidhalaya
Bhayandar, India 04.2001 -
Skills
Performance Analysis
Customer Assistance
Store operations
Complaint Handling
Retail transactions processing
Order Processing
Teamwork and Collaboration
Problem-Solving
Friendly and Helpful
Time Management
Problem-solving abilities
Team Leadership
Multitasking
Timeline
Senior SAP IS Retail Consultant
Capgemini
07.2024 - Current
Senior Consultant
Apprisia Consulting
04.2021 - 06.2024
Associate Consultant
Zeteo Consulting (Currently Named as Apprisia)
08.2018 - 03.2021
Master of Computer Applications - Computer
Distance Learning Mumbai University
04.2001 -
Bachelor of Science - IT
Patkar College
04.2001 -
High School Diploma -
Abhinav College
04.2001 -
SSC -
Lokamanya Vidhalaya
04.2001 -
Similar Profiles
Abdoul-rahim DombaAbdoul-rahim Domba
Ingénieur d'études et de recherche at CapgeminiIngénieur d'études et de recherche at Capgemini
Bélinda BONACINABélinda BONACINA
Document Management, quality and configuration at CAPGEMINIDocument Management, quality and configuration at CAPGEMINI
Namrata DwivediNamrata Dwivedi
Front End Developer at CapgeminiFront End Developer at Capgemini