Rupali Khedekar

• Managing Payment processing unit. Maintaining payment agreements. Auditing over 1lac per week credit card transactions
• Performed process gap analyses, decreased process linkages.

• Responsible for -.
• Managing multiple Interline audit projects, identifying audit exceptions and verifying corrective/preventive action taken by team.
• Increased monthly revenue by 10% by targeting and correcting revenue leakages.
• Collect and analyze client requirements, business needs and project objectives through client calls/meetings, in collaboration with all stakeholders.
• Ensuring solutions meet business requirements.
• Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
• Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
• Evaluated current operational strategies and recommend improvements.

• Handled initial set up and successful implementation of one World go-live project.
• Managed Reference Data efficiently with minimal error percentage.
• Planning work plan, quality plans, query logs, escalation/resolution plans for process.
• Delivering client reports, MIS as per SLA & report specification.
• Posted at one of leading middle-east carrier’s head office in middle-east as consultant in Revenue Department for period of Jun’08-Sept’08 to streamline processing,

Leading the Reference Data team in managing the revenue accounting system (RAPID)-Passenger & Cargo functionality, as per the client & user requirements, Implementation of PRA/CRA system, GAP analyses, User acceptance testing, pilot run, Data migration, mapping of business process, Review and support post Project Go-live period.

• Handling RAPID masters for 15+ Airline database(IATA specified/Client specified) at the time of any new database set-up for Airline Pax as well as Cargo Revenue Accounting System.
• Analyzing and suggesting major process/system enhancement requirements in the RAPID revenue accounting system for all airline units, to ensure that the system continues to meet internal and external client requirements in terms of functionality and features without compromising the integrity of the system
• Exceptional Projects handled -: Involved in the set-up of Passenger & Cargo Revenue A/c projects. Successful implementation & execution of the initial set up & Go Live project
• Effectively communicating insights and plans to cross-functional team members and management.
• Identify and reconcile gaps in client data to ensure accuracy of business requirements
• Effectively co-ordinate with testing team to get the requirement thoroughly tested to ensure high quality software is delivered to client
• Performing user acceptance testing
• Coordinate and follow up with all stakeholders efficiently and effectively throughout the development lifecycle so as to ensure that the projects are completed on time, requirements are met and implemented accurately within the prescribed budget
• Developed and tested new product offerings prior to release to assist development team in bug identification.
• Collaborated closely with upper management to drive strategy through development and implementation of new processes.
• Analyzed existing systems and databases and recommended enhancements to solve business needs

• Trained and mentored new personnel hired on Airline Revenue Accounting Passenger & Cargo, Interline Processing, Interline Accounting, Proration , SPA filing, Tax filing & Proviso filing in Rapid2.2, Training on Pax Sales, Tax, Refund & Reissue process in Rapid with accounting details, Achievements-
• Special Achievement Award for Quarter AUG-OCT-2007.Certificate of Appreciation in Dec-2008 .
• Posted at one of leading middle-east carrier’s head office in middle-east as consultant in Revenue Department for period of Jun’08-Sept’08 to streamline processing.

• Worked in end to end interline process for multiple projects
• Worked as Senior Quality Checker & analyst for Interline Team.