Dynamic Administrative Officer with a proven track record at City Montessori School, enhancing school growth and welfare through effective grievance management and end-to-end parent experience optimization. Skilled in documentation control and soft-skills, I excel in policy modification and strategic planning, significantly contributing to school success and stakeholder satisfaction.
Admin Officer at CMS Gomti Nagar 1, responsible for estate management, Safety-Security, Annual Maintainence and Construction, Co-ordinator reporting, Discipline, Helping Principal in result and attendence collation.
Operational reporting to Mumbai Office in terms of regular updates, fee collection, parent feedback, retention, withdrawals, meeting admission targets and regular parent interaction. I had a team of relationship executives under me.
Responsible for student retention, Public relations, Resolving parent concerns, finalizing on Transport and Fee related year on year concerns and fee finalization. 360 degree role that revolved around Parent engagement and School Growth.
Grievance Management
Documentation and control
End to End Parent Experience
Policy and procedure modification
Soft-Skills
School Growth and Welfare
Admission Intake
Report Making and Lesson Plan Checking
Planner Checking and Helping/ Assisting Principal
Wise-Decision Making Skills