Rupali Mehtani
Administrative Officer
Lucknow
Summary
Dynamic Administrative Officer with a proven track record at City Montessori School, enhancing school growth and welfare through effective grievance management and end-to-end parent experience optimization. Skilled in documentation control and soft-skills, I excel in policy modification and strategic planning, significantly contributing to school success and stakeholder satisfaction.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Officer
City Montessori School
2023.03 - 2023.12
Admin Officer at CMS Gomti Nagar 1, responsible for estate management, Safety-Security, Annual Maintainence and Construction, Co-ordinator reporting, Discipline, Helping Principal in result and attendence collation.
Relationship Officer
Vibgyor High School, Lucknow
2017.04 - 2021.09
Operational reporting to Mumbai Office in terms of regular updates, fee collection, parent feedback, retention, withdrawals, meeting admission targets and regular parent interaction. I had a team of relationship executives under me.
School Counselor
Staford Educational Society
2014.12 - 2017.04
Responsible for student retention, Public relations, Resolving parent concerns, finalizing on Transport and Fee related year on year concerns and fee finalization. 360 degree role that revolved around Parent engagement and School Growth.
Education
Master of Arts - Psychology
IGNOU
Lucknow 2019.01 - 2021.01
Bachelors of Commerce -
Lucknow University
Lucknow 2001.04 -
High School Diploma -
Army Public School
Lucknow 1999.03 - 2000.03
Commerce
Army Public School
Lucknow 2001.03 - 2002.01
Skills
Grievance Management
Documentation and control
End to End Parent Experience
Policy and procedure modification
Soft-Skills
School Growth and Welfare
Admission Intake
Report Making and Lesson Plan Checking
Planner Checking and Helping/ Assisting Principal
Wise-Decision Making Skills
Timeline
Administrative Officer
City Montessori School
2023.03 - 2023.12
Master of Arts - Psychology
IGNOU
2019.01 - 2021.01
Relationship Officer
Vibgyor High School, Lucknow
2017.04 - 2021.09
School Counselor
Staford Educational Society
2014.12 - 2017.04
Bachelors of Commerce -
Lucknow University
2001.04 -
Commerce
Army Public School
2001.03 - 2002.01
High School Diploma -
Army Public School
1999.03 - 2000.03