RUPALI CHATURVEDI
Mathura
Summary
Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Support and Operations Manager
INTELIKART PRIVATE LIMITED
Mathura
08.2023 - Current
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with team leaders on quality audits.
Media and Operations Manager
ABHI NEWS
Mathura
05.2022 - 07.2023
- Delivered daily news broadcasts with clear and engaging presentation.
- Conducted live interviews with experts and public figures.
- Coordinated with production teams to ensure smooth workflow and timely project completion.
- Managed scheduling and logistics for broadcasting and recording sessions.
Accounts Assistant
FREELANCE CHARTERED ACCOUNTANT
Mathura
02.2021 - 03.2022
- Supported the CA in conducting audits.
- Maintained accurate records of financial transactions.
- Assisted in the preparation of financial statements and reports.
- Maintained proficiency in MS Excel for financial analysis and reporting.
Education
Bachelor Of Commerce -
Dr. Bhim Rao Ambedkar University Agra
01.2023
Intermediate -
Maharaja Agrasen Girls Inter College
01.2020
Highschool -
Maharaja Agrasen Girls Inter College
01.2018
Master of Commerce -
Kishori Raman P.g. College
MathuraSkills
- Financial Management
- Performance monitoring
- Customer Service
- Active Listener
- Good Communication
- Self Motivated
- Flexible and Adaptable
- MS Office
- Tally
Certification
Diploma In Computer Professional Accounting.
Personal Information
- Father's Name: Rajendra Chaturvedi
- Mother's Name: Poonam Chaturvedi
- Date of Birth: 05/16/2001
- Marital Status: Single
Languages
- Hindi
- English
Hobbies and Interests
- Learning
- Reading
- Traveling
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge.
Timeline
Customer Support and Operations Manager
INTELIKART PRIVATE LIMITED
08.2023 - Current
Media and Operations Manager
ABHI NEWS
05.2022 - 07.2023
Accounts Assistant
FREELANCE CHARTERED ACCOUNTANT
02.2021 - 03.2022
Bachelor Of Commerce -
Dr. Bhim Rao Ambedkar University Agra
Intermediate -
Maharaja Agrasen Girls Inter College
Highschool -
Maharaja Agrasen Girls Inter College
Master of Commerce -
Kishori Raman P.g. College
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