Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Rupam  Das Gupta

Rupam Das Gupta

Agartala

Summary

Seeking a dynamic career path that blends the best of both worlds, I'm a motivated professional eager to excel as a BPO Voice Assistant while building my expertise as a freelance content writer. My goal is to leverage strong communication skills and a passion for crafting engaging narratives to deliver exceptional customer service and create compelling content for diverse audiences.

Overview

9
9
years of professional experience

Work History

Content Writer

Freelance
New Delhi
07.2016 - Current
  • With 9 years of experience in freelance content writing, I've had the privilege of collaborating with a diverse range of clients, from established names like Battery Bhai and Aquafresh to logistics giants like Gati Packers. My expertise lies in crafting compelling content that not only informs but also converts, driving brand engagement and business growth. I specialize in transforming complex ideas into clear, captivating narratives that resonate with target audiences and deliver measurable results.

Education

DIPLOMA IN COMPUTER SCIENCE -

Sabarmati University( Calorx teachers university)
Ahmedabad
06-2012

Skills

  • As a fresher eager to launch my career in the BPO industry, I bring a strong foundation of key qualities essential for a Voice Assistant role I possess excellent verbal communication skills, ensuring clear, articulate, and professional interactions with every customer My natural patience and active listening abilities allow me to fully understand customer inquiries and concerns, even in challenging situations, fostering a calm and supportive conversation I am inherently empathetic, enabling me to connect with customers, acknowledge their frustrations, and work diligently towards positive resolutions Adaptability and a quick learning aptitude are my strengths, allowing me to swiftly grasp new processes, product information, and system tools Furthermore, I am highly motivated, detail-oriented, and genuinely enthusiastic about delivering exceptional customer service, making me a dedicated and reliable team member ready to contribute effectively from day one and prioritize customer satisfaction above all

Languages

Bengali, Hindi and English
First Language

Timeline

Content Writer

Freelance
07.2016 - Current

DIPLOMA IN COMPUTER SCIENCE -

Sabarmati University( Calorx teachers university)
Rupam Das Gupta